TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is awesome I ran into some trouble filling out my return on turbo tax because I didn't understand something so I upgraded to a package where live support was supported. The agent that helped me twice was very helpful, patient and knowledgeable. She resolved my issues in less than 10 minutes both times. Wonderful experience.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the Best Very easy to follow, and if any questions need to be answered, they will chat with you.
Date published: 2021-04-09
Rated 4 out of 5 by from good great thanks for your help i wish i could log out of this
Date published: 2021-04-09
Rated 5 out of 5 by from VERY EASY TO USE I really wont know until al is done, but it seems easy and my stress level has gone down tremendously now knowing I am done
Date published: 2021-04-09
Rated 5 out of 5 by from Love using TurboTax Very easy to use! Very thorough program. Highly recommended!
Date published: 2021-04-09
Rated 2 out of 5 by from Nickeled & Dimed Got nickeled and dimed throughout the process. Because I used Robinhood for one transaction, needed to add a form for one entry that hiked up the price. Total cost came in only a little less than using the same account the past two years, which I also believe was better able to help us identify tax breaks. We are hoping that our accountant will take a second look to see if we missed anything and will gladly pay the difference for anything missed. Net, next year, we'll be going back to our account to pay the little more for more piece of mind.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is EASY! I always enjoy filing online with TurboTax. Not only is it easy, but it keeps a running total of your tax return at the top of the screen and that's an amazing feature that keeps me filing with them year after year.
Date published: 2021-04-09
Rated 5 out of 5 by from Ease of use and great service I had one of your specialist call me (Amy) she was very knowledgeable and helpful
Date published: 2021-04-09
Rated 3 out of 5 by from turbotax was good OK, see it on TV had trouble with AGI no. where do i put it
Date published: 2021-04-09
Rated 1 out of 5 by from Too Many Hidden Fees I paid for a "federal and state" package but had to pay extra because I worked/lived in two states and had to file in two states. So I had to pay extra for the second state "download". Then I had to pay for the state e-file and the second state e-file. what did I purchase if I had 3 extra payments I needed to make? No thanks, I'll file with someone else next year.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 5595
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I ran into some trouble filling out my return on turbo tax because I didn't understand something so I upgraded to a package where live support was supported. The agent that helped me twice was very helpful, patient and knowledgeable. She resolved my issues in less than 10 minutes both times. Wonderful experience.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the Best Very easy to follow, and if any questions need to be answered, they will chat with you.
Date published: 2021-04-09
Rated 4 out of 5 by from good great thanks for your help i wish i could log out of this
Date published: 2021-04-09
Rated 5 out of 5 by from VERY EASY TO USE I really wont know until al is done, but it seems easy and my stress level has gone down tremendously now knowing I am done
Date published: 2021-04-09
Rated 5 out of 5 by from Love using TurboTax Very easy to use! Very thorough program. Highly recommended!
Date published: 2021-04-09
Rated 2 out of 5 by from Nickeled & Dimed Got nickeled and dimed throughout the process. Because I used Robinhood for one transaction, needed to add a form for one entry that hiked up the price. Total cost came in only a little less than using the same account the past two years, which I also believe was better able to help us identify tax breaks. We are hoping that our accountant will take a second look to see if we missed anything and will gladly pay the difference for anything missed. Net, next year, we'll be going back to our account to pay the little more for more piece of mind.
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is EASY! I always enjoy filing online with TurboTax. Not only is it easy, but it keeps a running total of your tax return at the top of the screen and that's an amazing feature that keeps me filing with them year after year.
Date published: 2021-04-09
Rated 5 out of 5 by from Ease of use and great service I had one of your specialist call me (Amy) she was very knowledgeable and helpful
Date published: 2021-04-09
Rated 3 out of 5 by from turbotax was good OK, see it on TV had trouble with AGI no. where do i put it
Date published: 2021-04-09
Rated 1 out of 5 by from Too Many Hidden Fees I paid for a "federal and state" package but had to pay extra because I worked/lived in two states and had to file in two states. So I had to pay extra for the second state "download". Then I had to pay for the state e-file and the second state e-file. what did I purchase if I had 3 extra payments I needed to make? No thanks, I'll file with someone else next year.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 5595