TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Works! My experience with working with the three agents who spoke on the phone with me were all very positive. They worked through some rather complex issues and allowed me to complete the forms with less headache than when I just did it myself. My only complaint is that the light grey type that is used upon data entry I sometimes find difficult to read.
Date published: 2023-03-23
Rated 2 out of 5 by from Nickle & Dime Great software, but the nickle and diming is out of control. Having to pay an extra $120 for having $20 in capitol gains is ridiculous. Especially when you're not told until the very end. Also, the constant recommendations to upgrade and subscribe to other intuit services is too much. I love turbo tax, mint, etc. But things seem to get worse on Turbo Tax every year with fees.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is Awesome - Very Easy to do your own tax TurboTax is Awesome - Very Easy to do your own taxes even when you have stocks/options gains/losses
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax is relevant to today's market for taxes Everything went well. I think the payment requirement for paying with fed income return could have been more obvious and up front. I missed or was not informed until the last couple of screens. It was a surprise.
Date published: 2023-03-23
Rated 1 out of 5 by from Not Free anymore Not Free because i have a robinhood account. Cost more than my refund
Date published: 2023-03-23
Rated 5 out of 5 by from Amazing I have never had any issues with filing since I started years ago they are a great help if I need assistance with anything
Date published: 2023-03-23
Rated 3 out of 5 by from Great workers Patient understanding concerned, great value. Very happy with my agent.
Date published: 2023-03-23
Rated 4 out of 5 by from TurboTax Reliable Solid Way To Go Good solid program, gets you through all the nitty gritty details. Didn't have to use chat, but it's there is you need it. A little expensive, but not sure how much live tax entities charge now a days. At least you can to this at your convenience and in the comfort of your own home or office. Recommend!
Date published: 2023-03-23
Rated 5 out of 5 by from thonia it was ok this year im not happy not enough explanation as to why i had to pay the deluxe this year never had to pay before
Date published: 2023-03-23
Rated 5 out of 5 by from Best yet!! Still the easiest, quickest, and most complete way to file both federal and state income tax returns. Helps you stay up to date with any last minute changes made to each tax year, prior to filing your return.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works! My experience with working with the three agents who spoke on the phone with me were all very positive. They worked through some rather complex issues and allowed me to complete the forms with less headache than when I just did it myself. My only complaint is that the light grey type that is used upon data entry I sometimes find difficult to read.
Date published: 2023-03-23
Rated 2 out of 5 by from Nickle & Dime Great software, but the nickle and diming is out of control. Having to pay an extra $120 for having $20 in capitol gains is ridiculous. Especially when you're not told until the very end. Also, the constant recommendations to upgrade and subscribe to other intuit services is too much. I love turbo tax, mint, etc. But things seem to get worse on Turbo Tax every year with fees.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is Awesome - Very Easy to do your own tax TurboTax is Awesome - Very Easy to do your own taxes even when you have stocks/options gains/losses
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax is relevant to today's market for taxes Everything went well. I think the payment requirement for paying with fed income return could have been more obvious and up front. I missed or was not informed until the last couple of screens. It was a surprise.
Date published: 2023-03-23
Rated 1 out of 5 by from Not Free anymore Not Free because i have a robinhood account. Cost more than my refund
Date published: 2023-03-23
Rated 5 out of 5 by from Amazing I have never had any issues with filing since I started years ago they are a great help if I need assistance with anything
Date published: 2023-03-23
Rated 3 out of 5 by from Great workers Patient understanding concerned, great value. Very happy with my agent.
Date published: 2023-03-23
Rated 4 out of 5 by from TurboTax Reliable Solid Way To Go Good solid program, gets you through all the nitty gritty details. Didn't have to use chat, but it's there is you need it. A little expensive, but not sure how much live tax entities charge now a days. At least you can to this at your convenience and in the comfort of your own home or office. Recommend!
Date published: 2023-03-23
Rated 5 out of 5 by from thonia it was ok this year im not happy not enough explanation as to why i had to pay the deluxe this year never had to pay before
Date published: 2023-03-23
Rated 5 out of 5 by from Best yet!! Still the easiest, quickest, and most complete way to file both federal and state income tax returns. Helps you stay up to date with any last minute changes made to each tax year, prior to filing your return.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5592