TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Easy...Until u need a special IRS code to efile! It was great...until You need a special IRS AIG code from last year to actually file your return. Horrible. Do the whole return, then, at the end of the process you can`t file unless you have a special IRS code from last year. Won`t be using this again.
Date published: 2021-04-08
Rated 5 out of 5 by from I Love Turbo Tax Haven't used Turbo Tax in a long time and it was quite easy
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is a good product, with one exception Everything went well, although it would be nice to be able to bypass itemized deductions up front if you know you won't have enough to itemize without all the questions about did you pay a mortgage and own a home. The one thing that took me from excellent to good is the $40 processing fee to have the state fee deducted from the federal refund. Before I realized it, I had been hitting continue and agree and didn't realize you were charging such an exorbitant fee just to process this! Once I hit transmit, it was too late. That fee is ridiculous, I'll never make that mistake again. It is the one black mark to your product rating.
Date published: 2021-04-08
Rated 5 out of 5 by from love it 8 years in a row now we have used this and it gets better every year
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is user Friendly Turbo Tax is very user Friendly ( assuming you have some tax knowledge) I am a retired CFO and CPA so I have the prior experience and knowledge that makes using Turbo tax easy and I believe I save money filing my taxes this way.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax review Been using Turbo Tax for years. Very happy with ease and accuracy.
Date published: 2021-04-08
Rated 5 out of 5 by from Very Easy to use Took me about 20 minutes to file my returns. Very quick and easy.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TURBO TAX VERY USER FRIENDLY! IT WAS EAST TO MANUEVER IT!!!!
Date published: 2021-04-08
Rated 5 out of 5 by from excellent Turbo tax is easy to use and does a through check of all the returns before any filing is done. Even if you mess it up they will find it and send you back to do it right.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great. One caveat: it can be tricky if you are using Quickbooks online. It is necessary to upload those online files to the Quickbooks desktop version before proceeding which can be a bit trick. Overall satisfied with the process.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Easy...Until u need a special IRS code to efile! It was great...until You need a special IRS AIG code from last year to actually file your return. Horrible. Do the whole return, then, at the end of the process you can`t file unless you have a special IRS code from last year. Won`t be using this again.
Date published: 2021-04-08
Rated 5 out of 5 by from I Love Turbo Tax Haven't used Turbo Tax in a long time and it was quite easy
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is a good product, with one exception Everything went well, although it would be nice to be able to bypass itemized deductions up front if you know you won't have enough to itemize without all the questions about did you pay a mortgage and own a home. The one thing that took me from excellent to good is the $40 processing fee to have the state fee deducted from the federal refund. Before I realized it, I had been hitting continue and agree and didn't realize you were charging such an exorbitant fee just to process this! Once I hit transmit, it was too late. That fee is ridiculous, I'll never make that mistake again. It is the one black mark to your product rating.
Date published: 2021-04-08
Rated 5 out of 5 by from love it 8 years in a row now we have used this and it gets better every year
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is user Friendly Turbo Tax is very user Friendly ( assuming you have some tax knowledge) I am a retired CFO and CPA so I have the prior experience and knowledge that makes using Turbo tax easy and I believe I save money filing my taxes this way.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax review Been using Turbo Tax for years. Very happy with ease and accuracy.
Date published: 2021-04-08
Rated 5 out of 5 by from Very Easy to use Took me about 20 minutes to file my returns. Very quick and easy.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TURBO TAX VERY USER FRIENDLY! IT WAS EAST TO MANUEVER IT!!!!
Date published: 2021-04-08
Rated 5 out of 5 by from excellent Turbo tax is easy to use and does a through check of all the returns before any filing is done. Even if you mess it up they will find it and send you back to do it right.
Date published: 2021-04-08
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great. One caveat: it can be tricky if you are using Quickbooks online. It is necessary to upload those online files to the Quickbooks desktop version before proceeding which can be a bit trick. Overall satisfied with the process.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 560