TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Always the Indians from
Used to be simpler and more reliable
Have been using TurboTax for 20+ years. Last year was the first time my federal return/refund was delayed. My refund ultimately came back with around $800 less of a refund than what I expected. The IRS reason given was "recovery rebate credit." Someone fraudulently tried to obtain unemployment benefits last year using my credentials. Wondering if my federal was hacked as well. Keeping my fingers crossed that all goes well this year with my filings.
Date published: 2022-04-11
Rated 5 out of 5 by
2455bill from
excellent experience for a senior citizen
easy and simple when filing brief form. really didnt need to file taxes since income is so low
Date published: 2022-04-11
Rated 5 out of 5 by
STXBaci from
Turbo Tax Worked for me
Was able to input and file taxes in an easy-to-follow manner.
Date published: 2022-04-11
Rated 5 out of 5 by
RRJR22 from
Quick easy and thorough
Quick easy and thorough. Liked the data pulled from prior year and current
Date published: 2022-04-11
Rated 5 out of 5 by
Motebe from
Caroline our CPA made the process so easy!!!
Excellent quick service! Will use again every year
Date published: 2022-04-11
Rated 1 out of 5 by
nick kisner from
Your service is bad, intuit needs to change!
Stop lobbying congress so wo we don't need this awful service. This is so Un-American.
Date published: 2022-04-11
Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by
MMSTL from
turbo tax is not transparent with fees
Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by
MichelleG2022 from
Great experience as always!
I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by
Poppyseedtree from
So easy
I have been using for years with no issue thank you
All TurboTax® Offerings Reviews - Page 5583
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Always the Indians from
Used to be simpler and more reliable
Have been using TurboTax for 20+ years. Last year was the first time my federal return/refund was delayed. My refund ultimately came back with around $800 less of a refund than what I expected. The IRS reason given was "recovery rebate credit." Someone fraudulently tried to obtain unemployment benefits last year using my credentials. Wondering if my federal was hacked as well. Keeping my fingers crossed that all goes well this year with my filings.
Date published: 2022-04-11
Rated 5 out of 5 by
2455bill from
excellent experience for a senior citizen
easy and simple when filing brief form. really didnt need to file taxes since income is so low
Date published: 2022-04-11
Rated 5 out of 5 by
STXBaci from
Turbo Tax Worked for me
Was able to input and file taxes in an easy-to-follow manner.
Date published: 2022-04-11
Rated 5 out of 5 by
RRJR22 from
Quick easy and thorough
Quick easy and thorough. Liked the data pulled from prior year and current
Date published: 2022-04-11
Rated 5 out of 5 by
Motebe from
Caroline our CPA made the process so easy!!!
Excellent quick service! Will use again every year
Date published: 2022-04-11
Rated 1 out of 5 by
nick kisner from
Your service is bad, intuit needs to change!
Stop lobbying congress so wo we don't need this awful service. This is so Un-American.
Date published: 2022-04-11
Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by
MMSTL from
turbo tax is not transparent with fees
Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by
MichelleG2022 from
Great experience as always!
I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by
Poppyseedtree from
So easy
I have been using for years with no issue thank you
All TurboTax® Offerings Reviews - Page 5583
Date published: 2022-04-11