TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome The questions were easy and the software walked me through the process and provided details to questions if needed
Date published: 2021-03-22
Rated 3 out of 5 by from Its time to update the user interface I have been a turbotax user annually for maybe 30 years. My first use of Turbotax was before hard drives were common, and I can remember doing turbo tax by flipping 5.25 in. floppy discs. That may have been before you were born. With 2019 and 2020 versions, I am frustrated because the software generally does not respond to touch screen commands. Also, each time the software does a recalculation of the refund/payment the computer reverts to the start screen and the software has to be called up from the start menu.
Date published: 2021-03-22
Rated 5 out of 5 by from This was easy as pie! This was a stress free experience and I'm actually excited about doing next years taxes now.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax is very good. Overall, a very good program. However, the screen asking if I wanted my refund by direct deposit or mail, did not provide the option to apply the refund to next years taxes. I spent the better part of an hour trying to figure it out, and couldn't. When I ordered Turbo Tax, I asked for a CD. It was never received. I finally downloaded.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Step by step instructions were easy to follow. Good references if you have questions.
Date published: 2021-03-22
Rated 4 out of 5 by from Had more of a problem this year than last year. This year was more confusing than last year. Had many reviews and did not understand why and how to handle them. I was very thankful that Richard was on the phone and walked me through the procedure. Thank you Richard!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to Use! Filing your taxes can be overwhelming but Turbo Tax makes things easier.
Date published: 2021-03-22
Rated 5 out of 5 by from its a great site its great, really easy to navigate through, I feel like this was a good choice
Date published: 2021-03-22
Rated 5 out of 5 by from great Its easy and great, I think everyone can do their taxes
Date published: 2021-03-22
Rated 4 out of 5 by from Tax return Good experience with filing taxes electronically vs manual.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome The questions were easy and the software walked me through the process and provided details to questions if needed
Date published: 2021-03-22
Rated 3 out of 5 by from Its time to update the user interface I have been a turbotax user annually for maybe 30 years. My first use of Turbotax was before hard drives were common, and I can remember doing turbo tax by flipping 5.25 in. floppy discs. That may have been before you were born. With 2019 and 2020 versions, I am frustrated because the software generally does not respond to touch screen commands. Also, each time the software does a recalculation of the refund/payment the computer reverts to the start screen and the software has to be called up from the start menu.
Date published: 2021-03-22
Rated 5 out of 5 by from This was easy as pie! This was a stress free experience and I'm actually excited about doing next years taxes now.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax is very good. Overall, a very good program. However, the screen asking if I wanted my refund by direct deposit or mail, did not provide the option to apply the refund to next years taxes. I spent the better part of an hour trying to figure it out, and couldn't. When I ordered Turbo Tax, I asked for a CD. It was never received. I finally downloaded.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Step by step instructions were easy to follow. Good references if you have questions.
Date published: 2021-03-22
Rated 4 out of 5 by from Had more of a problem this year than last year. This year was more confusing than last year. Had many reviews and did not understand why and how to handle them. I was very thankful that Richard was on the phone and walked me through the procedure. Thank you Richard!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy to Use! Filing your taxes can be overwhelming but Turbo Tax makes things easier.
Date published: 2021-03-22
Rated 5 out of 5 by from its a great site its great, really easy to navigate through, I feel like this was a good choice
Date published: 2021-03-22
Rated 5 out of 5 by from great Its easy and great, I think everyone can do their taxes
Date published: 2021-03-22
Rated 4 out of 5 by from Tax return Good experience with filing taxes electronically vs manual.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5582