TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So Easy to Use A+++ This is the third year I am using Turbotax and I love it! It is always a little tricky when working in one State and living in another. It was very easy to import all of my information and finish filing within an hour. Doing my taxes is not a headache anymore!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is easy to use! I did my taxes myself for the first time and it was surprisingly easy. I was worried going into this process, but I feel confident in the service provided by TurboTax.
Date published: 2021-03-20
Rated 3 out of 5 by from Needs an overhaul of design and input I need to be able to change the email address it uses. I need to combine account. I have a vision problem that makes the layout hard to read.
Date published: 2021-03-20
Rated 3 out of 5 by from To Continue or Not to Continue Have used Turbotax for almost 20 years and have taught my daughters to use Turbotax to complete their taxes. This is the first year I have run into a problem so frustrating that I said I would never use Turbotax again. I finally got through to someone at Turbotax, and they said it was a Windows problem. After three days of troubleshooting, I uninstalled Turbotax and reinstalled it. It worked fine after that. I had been specifically told that I should not do that. So you can see why I am questioning Turbotax and it's support group.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly okay Works pretty well. Some of the rounding choices are annoying. The price for state e-filing seems completely abusive.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax covers the basics Had a challenging time this year reporting/recording points paid on my new mortgage. Ended up having to go to Forms, and entering myself. Took about an hour to figure out, and get it to stick....significant amount of money for me. Somebody missed a step in the loop.
Date published: 2021-03-20
Rated 1 out of 5 by from Your program sucks! MFJ both retired for several years, my pension is taxable federally & nontaxable for state purposes, MA. Program got it right for IRS, but it would not allow me to make it nontaxable for DOR/MA. It kept telling me & flagging the item. Initially I thought I input something incorrectly (hey it happens) but when I go back & filled it out in both ways to input a federal pension, its either nontaxable for federal, or nontaxable for state. I know I'm not the only person this applies to. And besides you charged me for it!
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT AND EASY EXPERIENCE Very easy and quick to use. walks you through what you need to do. I have used for 6 years now an always makes my taxes a pleasure to do.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, fast and acurate use this every year and love it!
Date published: 2021-03-20
Rated 5 out of 5 by from always easy to file...awesome never had any issues and I have been using this service for years!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5579
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Easy to Use A+++ This is the third year I am using Turbotax and I love it! It is always a little tricky when working in one State and living in another. It was very easy to import all of my information and finish filing within an hour. Doing my taxes is not a headache anymore!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is easy to use! I did my taxes myself for the first time and it was surprisingly easy. I was worried going into this process, but I feel confident in the service provided by TurboTax.
Date published: 2021-03-20
Rated 3 out of 5 by from Needs an overhaul of design and input I need to be able to change the email address it uses. I need to combine account. I have a vision problem that makes the layout hard to read.
Date published: 2021-03-20
Rated 3 out of 5 by from To Continue or Not to Continue Have used Turbotax for almost 20 years and have taught my daughters to use Turbotax to complete their taxes. This is the first year I have run into a problem so frustrating that I said I would never use Turbotax again. I finally got through to someone at Turbotax, and they said it was a Windows problem. After three days of troubleshooting, I uninstalled Turbotax and reinstalled it. It worked fine after that. I had been specifically told that I should not do that. So you can see why I am questioning Turbotax and it's support group.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly okay Works pretty well. Some of the rounding choices are annoying. The price for state e-filing seems completely abusive.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax covers the basics Had a challenging time this year reporting/recording points paid on my new mortgage. Ended up having to go to Forms, and entering myself. Took about an hour to figure out, and get it to stick....significant amount of money for me. Somebody missed a step in the loop.
Date published: 2021-03-20
Rated 1 out of 5 by from Your program sucks! MFJ both retired for several years, my pension is taxable federally & nontaxable for state purposes, MA. Program got it right for IRS, but it would not allow me to make it nontaxable for DOR/MA. It kept telling me & flagging the item. Initially I thought I input something incorrectly (hey it happens) but when I go back & filled it out in both ways to input a federal pension, its either nontaxable for federal, or nontaxable for state. I know I'm not the only person this applies to. And besides you charged me for it!
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT AND EASY EXPERIENCE Very easy and quick to use. walks you through what you need to do. I have used for 6 years now an always makes my taxes a pleasure to do.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, fast and acurate use this every year and love it!
Date published: 2021-03-20
Rated 5 out of 5 by from always easy to file...awesome never had any issues and I have been using this service for years!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5579