TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is an excellent tool to use. I have been using Turbo Tax for years and never had an issue and always got great results! This year I used the live expert feature and the customer service was great and she helped me with all of my questions. The screen share feature with live assistance makes things simple and accurate. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent Anytime I needed help, they were always there to help.
Date published: 2023-01-28
Rated 3 out of 5 by from ITS EASY I HAVE USED TURBO TAX FOR THE LAST THREE YEARS TO FILE MY TAXES. THE FIRST TWO YEARS MY REFUND WAS NOT WHAT I WAS TOLD. THIS YEAR IM HAVING TROUBLE GETTING MY TAX FILE FROM LAST YEAR IT WONT LET ME LOG INTO MY ACCOUNT FROM LAST YEAR
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is amazing Turbo tax has made my tax preparation super easy. I love this program
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is the way to go. It was so easy to navigate through TurtoTax. I have used this service in the past and remain totally confident that our taxes are done completely and accurately.
Date published: 2023-01-28
Rated 1 out of 5 by from VERY disappointing experience Turbo Tax tried to double charge me when I selected "pay with return." I could not find a way to go back and change payment method. I ended up having to clear my return and start from scratch. If there was a mention of being charged twice for paying with returns disclosed, I sure didn't see it. This marks the last year I'll be using Turbo Tax. With all of the competing products out there, you'd think that Turbo Tax would become more user friendly and more transparent; not less.
Date published: 2023-01-28
Rated 5 out of 5 by from easy to use easy and fast takes no time and very little effort.
Date published: 2023-01-28
Rated 5 out of 5 by from They always do a great job. Very professional. Very knowledgeable. Help me understand issues that I was concerned about. Thanks.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great It’s ok. No problems.I recommend it to anyone. Good app.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and easy returns Filing was super quick and easy. Everything was well worded for the average person.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 5576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is an excellent tool to use. I have been using Turbo Tax for years and never had an issue and always got great results! This year I used the live expert feature and the customer service was great and she helped me with all of my questions. The screen share feature with live assistance makes things simple and accurate. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent Anytime I needed help, they were always there to help.
Date published: 2023-01-28
Rated 3 out of 5 by from ITS EASY I HAVE USED TURBO TAX FOR THE LAST THREE YEARS TO FILE MY TAXES. THE FIRST TWO YEARS MY REFUND WAS NOT WHAT I WAS TOLD. THIS YEAR IM HAVING TROUBLE GETTING MY TAX FILE FROM LAST YEAR IT WONT LET ME LOG INTO MY ACCOUNT FROM LAST YEAR
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is amazing Turbo tax has made my tax preparation super easy. I love this program
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is the way to go. It was so easy to navigate through TurtoTax. I have used this service in the past and remain totally confident that our taxes are done completely and accurately.
Date published: 2023-01-28
Rated 1 out of 5 by from VERY disappointing experience Turbo Tax tried to double charge me when I selected "pay with return." I could not find a way to go back and change payment method. I ended up having to clear my return and start from scratch. If there was a mention of being charged twice for paying with returns disclosed, I sure didn't see it. This marks the last year I'll be using Turbo Tax. With all of the competing products out there, you'd think that Turbo Tax would become more user friendly and more transparent; not less.
Date published: 2023-01-28
Rated 5 out of 5 by from easy to use easy and fast takes no time and very little effort.
Date published: 2023-01-28
Rated 5 out of 5 by from They always do a great job. Very professional. Very knowledgeable. Help me understand issues that I was concerned about. Thanks.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great It’s ok. No problems.I recommend it to anyone. Good app.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and easy returns Filing was super quick and easy. Everything was well worded for the average person.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 5576