TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Jeff Is The Best Without Jeff, i would have owed 70k! He walked me through everything and we found the problem. I would have not survived without him, give the man a raise! 20%!
Date published: 2023-03-23
Rated 2 out of 5 by from Glitches Program is good with guidance but it had a lot of glitches. Program had a hard time updating changed information. After so many tries to fix issue, I decided to just redo the whole thing, causing me to have to repurchase the state fee. Please fix these issues as it wastes a lot of time.
Date published: 2023-03-23
Rated 5 out of 5 by from Tubotax is awesome. Excellent program. Excellent software. And so easy to use. It was great. I have been using Turbotax for years, and I like it so much. You guys made tax returns so easy and fun. Thanks a lot.
Date published: 2023-03-23
Rated 1 out of 5 by from TurboTax Way too expensive to file a mandatory item. And then CHARGE TAX on top of it. Way too many ads to skip over for their other products.
Date published: 2023-03-23
Rated 5 out of 5 by from not so bad I've used it for 7 years, it works. Life is nice, be excellent to each other.
Date published: 2023-03-23
Rated 5 out of 5 by from REVIEW Home convenience--not pleased with price increase from last year.
Date published: 2023-03-23
Rated 3 out of 5 by from Turbo tax has gotten more persnickety... I have used Turbo Tax Home & Business for over 10 years. Part of what I like about it is that it imports information from previous years' returns. However, there are still things that it will ask me to go back and look up. This is frustrating! The reason I use TurboTax instead is of using a different software is so that I DO NOT HAVE to go back and look things up! In recent years, TurboTax has begun to charge me to e-file my State return. That was not the case when I first began using TurboTax!! This frustrates me! Also, I have to use a Credit card to pay the fee, or else be charged an additional $40 fee to deduct the Filing fee from my refund. This is FRUSTRATING!! I opened my program to work on my taxes yesterday, but I filed them today. The program updated yesterday when I opened it. THEN, I got to "Transmit my returns" and I got an error message that said the program had to be UPDATED AGAIN before it would transmit my returns. This is FRUSTRATING!! TurboTax used to be a good little Tax prep software. It still is, I guess. I AM entrusting some rather sensitive information, so I sure hope that TurboTax is still trustworthy! BUT, it is the Little Foxes that Spoil the Grapes, so to speak. So I now think of TurboTax with a bit of a sour taste in my mouth. Will I buy TurboTax next year, despite it being more expensive than some of its competitors? That is unknown at this point.
Date published: 2023-03-23
Rated 5 out of 5 by from Better than paying an an Account. Better than paying an an Account's. Quick. Effective. Inexpensive.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is great!! Turbo Tax did great. It was a little tiring to me, but it worked fine!!
Date published: 2023-03-23
Rated 5 out of 5 by from Another easy filing!!! The turbo tax format is well designed to make it really easy to input the necessary info and get the filing done quickly. I never complete my filing in one sitting and enjoy the fact that I can exit and enter when ever I want.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Jeff Is The Best Without Jeff, i would have owed 70k! He walked me through everything and we found the problem. I would have not survived without him, give the man a raise! 20%!
Date published: 2023-03-23
Rated 2 out of 5 by from Glitches Program is good with guidance but it had a lot of glitches. Program had a hard time updating changed information. After so many tries to fix issue, I decided to just redo the whole thing, causing me to have to repurchase the state fee. Please fix these issues as it wastes a lot of time.
Date published: 2023-03-23
Rated 5 out of 5 by from Tubotax is awesome. Excellent program. Excellent software. And so easy to use. It was great. I have been using Turbotax for years, and I like it so much. You guys made tax returns so easy and fun. Thanks a lot.
Date published: 2023-03-23
Rated 1 out of 5 by from TurboTax Way too expensive to file a mandatory item. And then CHARGE TAX on top of it. Way too many ads to skip over for their other products.
Date published: 2023-03-23
Rated 5 out of 5 by from not so bad I've used it for 7 years, it works. Life is nice, be excellent to each other.
Date published: 2023-03-23
Rated 5 out of 5 by from REVIEW Home convenience--not pleased with price increase from last year.
Date published: 2023-03-23
Rated 3 out of 5 by from Turbo tax has gotten more persnickety... I have used Turbo Tax Home & Business for over 10 years. Part of what I like about it is that it imports information from previous years' returns. However, there are still things that it will ask me to go back and look up. This is frustrating! The reason I use TurboTax instead is of using a different software is so that I DO NOT HAVE to go back and look things up! In recent years, TurboTax has begun to charge me to e-file my State return. That was not the case when I first began using TurboTax!! This frustrates me! Also, I have to use a Credit card to pay the fee, or else be charged an additional $40 fee to deduct the Filing fee from my refund. This is FRUSTRATING!! I opened my program to work on my taxes yesterday, but I filed them today. The program updated yesterday when I opened it. THEN, I got to "Transmit my returns" and I got an error message that said the program had to be UPDATED AGAIN before it would transmit my returns. This is FRUSTRATING!! TurboTax used to be a good little Tax prep software. It still is, I guess. I AM entrusting some rather sensitive information, so I sure hope that TurboTax is still trustworthy! BUT, it is the Little Foxes that Spoil the Grapes, so to speak. So I now think of TurboTax with a bit of a sour taste in my mouth. Will I buy TurboTax next year, despite it being more expensive than some of its competitors? That is unknown at this point.
Date published: 2023-03-23
Rated 5 out of 5 by from Better than paying an an Account. Better than paying an an Account's. Quick. Effective. Inexpensive.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is great!! Turbo Tax did great. It was a little tiring to me, but it worked fine!!
Date published: 2023-03-23
Rated 5 out of 5 by from Another easy filing!!! The turbo tax format is well designed to make it really easy to input the necessary info and get the filing done quickly. I never complete my filing in one sitting and enjoy the fact that I can exit and enter when ever I want.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5576