TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Tara001 from
Turbo Tax is Awesome!
Turbo Tax is an excellent tool to use. I have been using Turbo Tax for years and never had an issue and always got great results! This year I used the live expert feature and the customer service was great and she helped me with all of my questions. The screen share feature with live assistance makes things simple and accurate. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by
null from
Excellent
Anytime I needed help, they were always there to help.
Date published: 2023-01-28
Rated 3 out of 5 by
ARABIE87 from
ITS EASY
I HAVE USED TURBO TAX FOR THE LAST THREE YEARS TO FILE MY TAXES. THE FIRST TWO YEARS MY REFUND WAS NOT WHAT I WAS TOLD. THIS YEAR IM HAVING TROUBLE GETTING MY TAX FILE FROM LAST YEAR IT WONT LET ME LOG INTO MY ACCOUNT FROM LAST YEAR
Date published: 2023-01-28
Rated 5 out of 5 by
Freddym1018 from
Turbo Tax is amazing
Turbo tax has made my tax preparation super easy. I love this program
Date published: 2023-01-28
Rated 5 out of 5 by
Nucie from
TurboTax is the way to go.
It was so easy to navigate through TurtoTax. I have used this service in the past and remain totally confident that our taxes are done completely and accurately.
Date published: 2023-01-28
Rated 1 out of 5 by
null from
VERY disappointing experience
Turbo Tax tried to double charge me when I selected "pay with return." I could not find a way to go back and change payment method. I ended up having to clear my return and start from scratch. If there was a mention of being charged twice for paying with returns disclosed, I sure didn't see it. This marks the last year I'll be using Turbo Tax. With all of the competing products out there, you'd think that Turbo Tax would become more user friendly and more transparent; not less.
Date published: 2023-01-28
Rated 5 out of 5 by
Whitt52 from
easy to use
easy and fast takes no time and very little effort.
Date published: 2023-01-28
Rated 5 out of 5 by
Marshwater from
They always do a great job. Very professional.
Very knowledgeable. Help me understand issues that I was concerned about. Thanks.
Date published: 2023-01-28
Rated 5 out of 5 by
Lil Jerry from
Turbo is great
It’s ok. No problems.I recommend it to anyone. Good app.
Date published: 2023-01-28
Rated 5 out of 5 by
Isaac31 from
Quick and easy returns
Filing was super quick and easy. Everything was well worded for the average person.
All TurboTax® Offerings Reviews - Page 5576
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tara001 from
Turbo Tax is Awesome!
Turbo Tax is an excellent tool to use. I have been using Turbo Tax for years and never had an issue and always got great results! This year I used the live expert feature and the customer service was great and she helped me with all of my questions. The screen share feature with live assistance makes things simple and accurate. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by
null from
Excellent
Anytime I needed help, they were always there to help.
Date published: 2023-01-28
Rated 3 out of 5 by
ARABIE87 from
ITS EASY
I HAVE USED TURBO TAX FOR THE LAST THREE YEARS TO FILE MY TAXES. THE FIRST TWO YEARS MY REFUND WAS NOT WHAT I WAS TOLD. THIS YEAR IM HAVING TROUBLE GETTING MY TAX FILE FROM LAST YEAR IT WONT LET ME LOG INTO MY ACCOUNT FROM LAST YEAR
Date published: 2023-01-28
Rated 5 out of 5 by
Freddym1018 from
Turbo Tax is amazing
Turbo tax has made my tax preparation super easy. I love this program
Date published: 2023-01-28
Rated 5 out of 5 by
Nucie from
TurboTax is the way to go.
It was so easy to navigate through TurtoTax. I have used this service in the past and remain totally confident that our taxes are done completely and accurately.
Date published: 2023-01-28
Rated 1 out of 5 by
null from
VERY disappointing experience
Turbo Tax tried to double charge me when I selected "pay with return." I could not find a way to go back and change payment method. I ended up having to clear my return and start from scratch. If there was a mention of being charged twice for paying with returns disclosed, I sure didn't see it. This marks the last year I'll be using Turbo Tax. With all of the competing products out there, you'd think that Turbo Tax would become more user friendly and more transparent; not less.
Date published: 2023-01-28
Rated 5 out of 5 by
Whitt52 from
easy to use
easy and fast takes no time and very little effort.
Date published: 2023-01-28
Rated 5 out of 5 by
Marshwater from
They always do a great job. Very professional.
Very knowledgeable. Help me understand issues that I was concerned about. Thanks.
Date published: 2023-01-28
Rated 5 out of 5 by
Lil Jerry from
Turbo is great
It’s ok. No problems.I recommend it to anyone. Good app.
Date published: 2023-01-28
Rated 5 out of 5 by
Isaac31 from
Quick and easy returns
Filing was super quick and easy. Everything was well worded for the average person.
All TurboTax® Offerings Reviews - Page 5576
Date published: 2023-01-28