TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than I thought! I really felt comfortable doing my own taxes. I will do it again next year as long as I get my taxes back with no issues.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the only service I will use! Turbo Tax makes filing your taxes so simple. They take you through each step and make it very easy to understand. Our entire family uses Turbo Tax, and we will be customers for life.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is helpful and easy to use. Easy to use! Helpful tips to get me through the multiple W2 and 1099 that I had. I thought it was going to be a hassle. But it was very easy to enter all the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Product I have been using TurboTax for years and it is simply the best program to use for my taxes
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Software and Expert Specialist Renee Software: one cannot follow concurrently where the answers to the TurboTax questions are being entered on the form. Many mismatches and errors could be avoided if I had been able to see the evolving return before actually paying and attempting to file. EXPERT Renee is delightful, knowledgeable, patient, meticulous and communicates clearly, efficiently and courteously. She was able to find my data that had been entered erroneously and also was able to understand how the software was accumulating past data that then was getting in the way of some of the fixes she was trying to make. Highly capable!
Date published: 2022-04-18
Rated 4 out of 5 by from TURBO TAX TurboTax works well. My second time using it. The person that helped was very helpful.
Date published: 2022-04-18
Rated 4 out of 5 by from Turb TurboTax works great for most common tax situations. In an uncommon situation where a married couple has a spouse with residency in 1 state and another spouse with residency in another state, the software has difficulty processing the creation of more than one state return. I confirmed this with an online tax expert.
Date published: 2022-04-18
Rated 4 out of 5 by from It's good but can be confusing We have three businesses and always use Turbotax. I've gotten confused sometimes. But I have called the TT professionals and they have always helped me out. I have no reason to go anywhere else.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Thorough I love the interview process. Our tax laws are very complex. Without TurboTax, I wouldn't know where to go to determine those deductions for which I am legally entitled.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is overrate and over priced It is unbelievable how TurboTax is advertised as FREE when in reality it upcharges for everything. I had to file as part resident and although I did not owe any taxes in one state I STILL had to pay $49. LAME
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5571
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than I thought! I really felt comfortable doing my own taxes. I will do it again next year as long as I get my taxes back with no issues.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the only service I will use! Turbo Tax makes filing your taxes so simple. They take you through each step and make it very easy to understand. Our entire family uses Turbo Tax, and we will be customers for life.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is helpful and easy to use. Easy to use! Helpful tips to get me through the multiple W2 and 1099 that I had. I thought it was going to be a hassle. But it was very easy to enter all the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Product I have been using TurboTax for years and it is simply the best program to use for my taxes
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax Software and Expert Specialist Renee Software: one cannot follow concurrently where the answers to the TurboTax questions are being entered on the form. Many mismatches and errors could be avoided if I had been able to see the evolving return before actually paying and attempting to file. EXPERT Renee is delightful, knowledgeable, patient, meticulous and communicates clearly, efficiently and courteously. She was able to find my data that had been entered erroneously and also was able to understand how the software was accumulating past data that then was getting in the way of some of the fixes she was trying to make. Highly capable!
Date published: 2022-04-18
Rated 4 out of 5 by from TURBO TAX TurboTax works well. My second time using it. The person that helped was very helpful.
Date published: 2022-04-18
Rated 4 out of 5 by from Turb TurboTax works great for most common tax situations. In an uncommon situation where a married couple has a spouse with residency in 1 state and another spouse with residency in another state, the software has difficulty processing the creation of more than one state return. I confirmed this with an online tax expert.
Date published: 2022-04-18
Rated 4 out of 5 by from It's good but can be confusing We have three businesses and always use Turbotax. I've gotten confused sometimes. But I have called the TT professionals and they have always helped me out. I have no reason to go anywhere else.
Date published: 2022-04-18
Rated 5 out of 5 by from Very Thorough I love the interview process. Our tax laws are very complex. Without TurboTax, I wouldn't know where to go to determine those deductions for which I am legally entitled.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is overrate and over priced It is unbelievable how TurboTax is advertised as FREE when in reality it upcharges for everything. I had to file as part resident and although I did not owe any taxes in one state I STILL had to pay $49. LAME
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5571