TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome Experience! Very easy to use and follow. Engaged one of the experts who understood my questions and was awesome to work with.
Date published: 2021-05-17
Rated 4 out of 5 by from Good work filing was easy just that i would rather to see all the fees upfront instead of finding out as you go.
Date published: 2021-05-17
Rated 4 out of 5 by from Good guidance Good overall guidance. I had to refer to a tax specialist for unclear directives. But at the end Finishing the tax report was somewhat easy
Date published: 2021-05-17
Rated 5 out of 5 by from Great job I enjoy the process to file online, but this has lots of screens. Thanks for making this possible!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow instructions. Easy to follow instructions. I sold investments and this program helped me file the right taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Not perfect, but definitely good. This was a complex year. TTax got almost everything right. I had to tell it my Inheritance IRA was NOT inherited, to get that reported right. I had to mail in my return because the eFile process can't handle a required two page statement I must submit with my return. Oh Well!
Date published: 2021-05-17
Rated 5 out of 5 by from Use it year after year Mostly very easy to use and can quickly get help if not
Date published: 2021-05-17
Rated 4 out of 5 by from It does the job, but has some annoying features. The Review stage is very valuable, but it finds omissions that should have been requested when the data was being entered (eg Foreign Tax Paid on a 1099B which triggers an extra form and needs extra info). Also it is sometimes too cryptic eg "Line 6 on form 9999 needs to be completed" without explaining where to find the info, help on the topic or a link back to the entry step where this should have arisen. It is as if the review interface was written for old hands rather than us relatively ignorant customers.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is awful It is the worst tax software ever. Poor customer support. Endless loops that take you nowhere. I am very disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is phenomenal! The three product experts I interacted with in this process where phenomenal.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 558
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Experience! Very easy to use and follow. Engaged one of the experts who understood my questions and was awesome to work with.
Date published: 2021-05-17
Rated 4 out of 5 by from Good work filing was easy just that i would rather to see all the fees upfront instead of finding out as you go.
Date published: 2021-05-17
Rated 4 out of 5 by from Good guidance Good overall guidance. I had to refer to a tax specialist for unclear directives. But at the end Finishing the tax report was somewhat easy
Date published: 2021-05-17
Rated 5 out of 5 by from Great job I enjoy the process to file online, but this has lots of screens. Thanks for making this possible!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow instructions. Easy to follow instructions. I sold investments and this program helped me file the right taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from Good. Not perfect, but definitely good. This was a complex year. TTax got almost everything right. I had to tell it my Inheritance IRA was NOT inherited, to get that reported right. I had to mail in my return because the eFile process can't handle a required two page statement I must submit with my return. Oh Well!
Date published: 2021-05-17
Rated 5 out of 5 by from Use it year after year Mostly very easy to use and can quickly get help if not
Date published: 2021-05-17
Rated 4 out of 5 by from It does the job, but has some annoying features. The Review stage is very valuable, but it finds omissions that should have been requested when the data was being entered (eg Foreign Tax Paid on a 1099B which triggers an extra form and needs extra info). Also it is sometimes too cryptic eg "Line 6 on form 9999 needs to be completed" without explaining where to find the info, help on the topic or a link back to the entry step where this should have arisen. It is as if the review interface was written for old hands rather than us relatively ignorant customers.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is awful It is the worst tax software ever. Poor customer support. Endless loops that take you nowhere. I am very disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is phenomenal! The three product experts I interacted with in this process where phenomenal.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 558