TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from 1099 is not clear Make experience easier for subcontractors and explain why they are being taxed as a business and not an individual!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax has been good all along. It's excellent, so easy to use. I have been using Turbo Tax for more than 10 years and it has been awesome all along.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is always easy Step by step, quick and easy. Just gather your forms and do it.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome This was my first year doing this full service. It worked well.
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks , great to be finished and filed, absolute The best program to date, thank you, will be back again next year, so glad to be finished with this tax filing,garbage hate the process love when done..
Date published: 2022-04-13
Rated 4 out of 5 by from turbo tax is alright everything was good except the credit karma , seemed scammy how it wanted to prefer that sign uo
Date published: 2022-04-13
Rated 2 out of 5 by from Found menus more difficult to navigate. Currently filed my federal taxes and went back to print my state to file. The program doesn't want to allow me access to only my state forms. Wants to step me through everything. Your program used to be more intuitive and easier to navigate. Thankfully we can access assistance from a live person. Never had issues previously but this year not the same. Not sure if this is because the tax code is getting more difficult or your program is less intuitive. No crypto support. Was told to create an account online and had to enter it manually.
Date published: 2022-04-13
Rated 2 out of 5 by from very confusing not sure what i'm doing. probably shouldn't be doing my own taxes. too complicated. didn't really understand the questions, i just put in numbers and until i could click 'next' tried to ask for help and it said i would get help in 7 minutes, never got help just had to keep clicking and then it was submitted so i guess it's all wrong now?
Date published: 2022-04-13
Rated 1 out of 5 by from did not like it this year i could not download last years info, it would not recognize it on my conp. it ask my several times for instance, was i on jury duty. it asked several things more than once. /in your questionnaire below you ask things that are in the very beginning of th return,
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful easy to use great product even with multiple rental properties and multiple sources of income and expenses
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 1099 is not clear Make experience easier for subcontractors and explain why they are being taxed as a business and not an individual!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax has been good all along. It's excellent, so easy to use. I have been using Turbo Tax for more than 10 years and it has been awesome all along.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is always easy Step by step, quick and easy. Just gather your forms and do it.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is awesome This was my first year doing this full service. It worked well.
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks , great to be finished and filed, absolute The best program to date, thank you, will be back again next year, so glad to be finished with this tax filing,garbage hate the process love when done..
Date published: 2022-04-13
Rated 4 out of 5 by from turbo tax is alright everything was good except the credit karma , seemed scammy how it wanted to prefer that sign uo
Date published: 2022-04-13
Rated 2 out of 5 by from Found menus more difficult to navigate. Currently filed my federal taxes and went back to print my state to file. The program doesn't want to allow me access to only my state forms. Wants to step me through everything. Your program used to be more intuitive and easier to navigate. Thankfully we can access assistance from a live person. Never had issues previously but this year not the same. Not sure if this is because the tax code is getting more difficult or your program is less intuitive. No crypto support. Was told to create an account online and had to enter it manually.
Date published: 2022-04-13
Rated 2 out of 5 by from very confusing not sure what i'm doing. probably shouldn't be doing my own taxes. too complicated. didn't really understand the questions, i just put in numbers and until i could click 'next' tried to ask for help and it said i would get help in 7 minutes, never got help just had to keep clicking and then it was submitted so i guess it's all wrong now?
Date published: 2022-04-13
Rated 1 out of 5 by from did not like it this year i could not download last years info, it would not recognize it on my conp. it ask my several times for instance, was i on jury duty. it asked several things more than once. /in your questionnaire below you ask things that are in the very beginning of th return,
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful easy to use great product even with multiple rental properties and multiple sources of income and expenses
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5569