TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from EVERY YEAR CLEAR TURBO TAX HAS BEEN A FRIEND OF MINE FOR AT LEAST 9 YEARS AND HAS NEVER LET ME DOWN. EACH TIME GETS EASIER.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience representative was extremely knowledgeable and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Second year. Price went DOWN ! Navigation went well. However, when entering data from investment institutions, I was advised on the phone to use the 'documents' tab, scan the 1099 forms, and download the file. Instead I was able to attach the PDF from my computer (easier). Also, data from a different investment institution was doadloaded directly by Turbotax (even easier). So this section needs clearer directions to navigate. Also, product does not explain why some data is ignored, e.g. foreign taxes paid. Overall, this is an excellent product at a very reasonable price.
Date published: 2022-02-28
Rated 5 out of 5 by from File Your Own Taxes through TurboTax!!! I usually have someone file my taxes and last year I decided to file on my own. It is very clear what theyre asking for and you have live experts you can chat with. You can also have an expert look over your taxes once youre done. I always get back the max amount whenever I file my taxes on my own because I know the things to look for for myself. Sometimes your tax expert dont look into your unique situation to get your max amount because its easier to do the bare minimum and get as many people as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Great To be able to file taxes for free when you don’t make a lot of income. Seemed pretty easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Very professional If you make a mistake they let you know, After the first year they have your records and it makes it easy.
Date published: 2022-02-28
Rated 4 out of 5 by from It is great but at times confusing The overall experience is great and very helpful and insightful. There were a few times though where I was a tad bit confused as to where I was at in my tax return process.
Date published: 2022-02-28
Rated 5 out of 5 by from Really great product Fantastic. So easy and fast. Never want to use anything else.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax is quick and easy! I didn't it right before work. How awesome is that!?
Date published: 2022-02-28
Rated 5 out of 5 by from Love the convenience For years we had an account file our taxes. Now Turbo Tax makes it easy for us to do it on our own. Love the options for hands off or having a tax expert help. Thank you Turbo Tax!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EVERY YEAR CLEAR TURBO TAX HAS BEEN A FRIEND OF MINE FOR AT LEAST 9 YEARS AND HAS NEVER LET ME DOWN. EACH TIME GETS EASIER.
Date published: 2022-02-28
Rated 5 out of 5 by from great experience representative was extremely knowledgeable and helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Second year. Price went DOWN ! Navigation went well. However, when entering data from investment institutions, I was advised on the phone to use the 'documents' tab, scan the 1099 forms, and download the file. Instead I was able to attach the PDF from my computer (easier). Also, data from a different investment institution was doadloaded directly by Turbotax (even easier). So this section needs clearer directions to navigate. Also, product does not explain why some data is ignored, e.g. foreign taxes paid. Overall, this is an excellent product at a very reasonable price.
Date published: 2022-02-28
Rated 5 out of 5 by from File Your Own Taxes through TurboTax!!! I usually have someone file my taxes and last year I decided to file on my own. It is very clear what theyre asking for and you have live experts you can chat with. You can also have an expert look over your taxes once youre done. I always get back the max amount whenever I file my taxes on my own because I know the things to look for for myself. Sometimes your tax expert dont look into your unique situation to get your max amount because its easier to do the bare minimum and get as many people as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Great To be able to file taxes for free when you don’t make a lot of income. Seemed pretty easy.
Date published: 2022-02-28
Rated 5 out of 5 by from Very professional If you make a mistake they let you know, After the first year they have your records and it makes it easy.
Date published: 2022-02-28
Rated 4 out of 5 by from It is great but at times confusing The overall experience is great and very helpful and insightful. There were a few times though where I was a tad bit confused as to where I was at in my tax return process.
Date published: 2022-02-28
Rated 5 out of 5 by from Really great product Fantastic. So easy and fast. Never want to use anything else.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is Awesome Turbo tax is quick and easy! I didn't it right before work. How awesome is that!?
Date published: 2022-02-28
Rated 5 out of 5 by from Love the convenience For years we had an account file our taxes. Now Turbo Tax makes it easy for us to do it on our own. Love the options for hands off or having a tax expert help. Thank you Turbo Tax!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5569