TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from what's not to like? using the free file for both federal and state is nice and easy if you have nothing special
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and efficient It was easy to follow and gather information needed to file. Easy process overall.
Date published: 2023-03-23
Rated 4 out of 5 by from easy to use so easy a child could use it easy to follow steps recommend it to anyone
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Need Work I have been a user of TurboTax since it was placed on the market. For the past two years I have been unable to download investment account information which is one of the primary reasons I have continued to use TT. I used an 800 help number twice and each time had a very curtious tech assistant that could not solve my problem Case #1516053369. I upgraded to TT Premier trying to help but that did not solve the problem between TT, Charles Schwab and Vanguard. What should I do next year? Professional help.
Date published: 2023-03-23
Rated 5 out of 5 by from WAS MUCH EASIER THAN LAST YEAR WAS GREAT, MUCH EASIER AND FASTER, I WAS ABLE TO GET A REFUND WHEN I THOUGHT THAT WOULD NOT BE AN OPTION THIS YEAR.
Date published: 2023-03-23
Rated 5 out of 5 by from Continues To Work For Me It is beneficial to use the "walk through" feature because I am not aware of all the nuances. Also, appreciate being able to download my investment information (it is complicated) and to have last year"s info imported.
Date published: 2023-03-23
Rated 5 out of 5 by from Could never do it by myself. I have used Turbo Tax for several years and I have always been pleased. This year I was especially pleased because I had a huge amount of transactions to input. But thanks to the ability to import transactions for my Brokerage account, it was simple and quick.
Date published: 2023-03-23
Rated 3 out of 5 by from Way too expensive Yeah Turbo Tax is easy but they charge way too much for their services if you are an independent contractor. This will be my last year using turbo tax.
Date published: 2023-03-23
Rated 4 out of 5 by from TURBO TAX IS FAIRLY EASY! Easy to use but did have difficulty finding information on medical leave and whether I need to pay taxes on it.
Date published: 2023-03-23
Rated 2 out of 5 by from meh Service is costing more and I'm getting less money back even with paying for private student loans.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5567
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from what's not to like? using the free file for both federal and state is nice and easy if you have nothing special
Date published: 2023-03-23
Rated 5 out of 5 by from Simple and efficient It was easy to follow and gather information needed to file. Easy process overall.
Date published: 2023-03-23
Rated 4 out of 5 by from easy to use so easy a child could use it easy to follow steps recommend it to anyone
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Need Work I have been a user of TurboTax since it was placed on the market. For the past two years I have been unable to download investment account information which is one of the primary reasons I have continued to use TT. I used an 800 help number twice and each time had a very curtious tech assistant that could not solve my problem Case #1516053369. I upgraded to TT Premier trying to help but that did not solve the problem between TT, Charles Schwab and Vanguard. What should I do next year? Professional help.
Date published: 2023-03-23
Rated 5 out of 5 by from WAS MUCH EASIER THAN LAST YEAR WAS GREAT, MUCH EASIER AND FASTER, I WAS ABLE TO GET A REFUND WHEN I THOUGHT THAT WOULD NOT BE AN OPTION THIS YEAR.
Date published: 2023-03-23
Rated 5 out of 5 by from Continues To Work For Me It is beneficial to use the "walk through" feature because I am not aware of all the nuances. Also, appreciate being able to download my investment information (it is complicated) and to have last year"s info imported.
Date published: 2023-03-23
Rated 5 out of 5 by from Could never do it by myself. I have used Turbo Tax for several years and I have always been pleased. This year I was especially pleased because I had a huge amount of transactions to input. But thanks to the ability to import transactions for my Brokerage account, it was simple and quick.
Date published: 2023-03-23
Rated 3 out of 5 by from Way too expensive Yeah Turbo Tax is easy but they charge way too much for their services if you are an independent contractor. This will be my last year using turbo tax.
Date published: 2023-03-23
Rated 4 out of 5 by from TURBO TAX IS FAIRLY EASY! Easy to use but did have difficulty finding information on medical leave and whether I need to pay taxes on it.
Date published: 2023-03-23
Rated 2 out of 5 by from meh Service is costing more and I'm getting less money back even with paying for private student loans.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5567