TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Assurancetourix from
TurboTax works and is easy to use
First year I used this tool, and it was much more complete and easy to use than I anticipated.
Date published: 2023-02-20
Rated 5 out of 5 by
Poncho321 from
Turbo Tax is very easy to use
Turbo Tax is easy to use and doesn't take long to complete.
Date published: 2023-02-20
Rated 4 out of 5 by
JOPR44 from
Did my taxes
Entered my info, send it in, got my refund. Thank goodness for the child tax credit.
Date published: 2023-02-20
Rated 5 out of 5 by
CPINION1 from
Easy and efficient
Turbo Tax made it very easy and quick in filing my taxes this year. I did have one unusual situation this year that i was able to find answer to in FAQs from other filers experience in the past.
Date published: 2023-02-20
Rated 5 out of 5 by
rochaba57 from
Easy to use
It guided me through every step and a person was available to ask questions.
Date published: 2023-02-20
Rated 5 out of 5 by
Daddy PGH from
Turbo Tax was great
If was easy to follow steps. Muc easier to access than a competitor site.
Date published: 2023-02-20
Rated 5 out of 5 by
Bev and Steve from
Help with an error
The representative was extremely helpful and solved my problem.
Date published: 2023-02-20
Rated 1 out of 5 by
LindaLLLLK from
I want a refund
I am absolutely floored by the continued software errors in Turbo Tax software. First, there was a weeks long delay in the availability of DC forms, even long after the DC government made them available for use by the general public. Then, on February 18, TurboTax’s own Form 8960 issue caused my federal return and therefore my state return to be rejected. You are not providing the value of the product I purchased and have caused me lots of wasted time to complete my tax returns, on which following the rejected submission I had to spend yet more time again working on my return in hopes that your product is not defective for some other reason. I would like a refund of the price I paid for this incomplete and poorly functioning product. Thank you for your prompt attention to this matter.
Date published: 2023-02-20
Rated 5 out of 5 by
Aka93 from
Easy
Jazmin was great, helped me on an issue I got stuck on, TY
Date published: 2023-02-20
Rated 1 out of 5 by
hiddenfeehater from
Hidden fees - evil corporation
Hidden fees left and right. they dont tell you until you're two hours into doing the service that they advertise is free. scum of the earth as they say
All TurboTax® Offerings Reviews - Page 5565
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Assurancetourix from
TurboTax works and is easy to use
First year I used this tool, and it was much more complete and easy to use than I anticipated.
Date published: 2023-02-20
Rated 5 out of 5 by
Poncho321 from
Turbo Tax is very easy to use
Turbo Tax is easy to use and doesn't take long to complete.
Date published: 2023-02-20
Rated 4 out of 5 by
JOPR44 from
Did my taxes
Entered my info, send it in, got my refund. Thank goodness for the child tax credit.
Date published: 2023-02-20
Rated 5 out of 5 by
CPINION1 from
Easy and efficient
Turbo Tax made it very easy and quick in filing my taxes this year. I did have one unusual situation this year that i was able to find answer to in FAQs from other filers experience in the past.
Date published: 2023-02-20
Rated 5 out of 5 by
rochaba57 from
Easy to use
It guided me through every step and a person was available to ask questions.
Date published: 2023-02-20
Rated 5 out of 5 by
Daddy PGH from
Turbo Tax was great
If was easy to follow steps. Muc easier to access than a competitor site.
Date published: 2023-02-20
Rated 5 out of 5 by
Bev and Steve from
Help with an error
The representative was extremely helpful and solved my problem.
Date published: 2023-02-20
Rated 1 out of 5 by
LindaLLLLK from
I want a refund
I am absolutely floored by the continued software errors in Turbo Tax software. First, there was a weeks long delay in the availability of DC forms, even long after the DC government made them available for use by the general public. Then, on February 18, TurboTax’s own Form 8960 issue caused my federal return and therefore my state return to be rejected. You are not providing the value of the product I purchased and have caused me lots of wasted time to complete my tax returns, on which following the rejected submission I had to spend yet more time again working on my return in hopes that your product is not defective for some other reason. I would like a refund of the price I paid for this incomplete and poorly functioning product. Thank you for your prompt attention to this matter.
Date published: 2023-02-20
Rated 5 out of 5 by
Aka93 from
Easy
Jazmin was great, helped me on an issue I got stuck on, TY
Date published: 2023-02-20
Rated 1 out of 5 by
hiddenfeehater from
Hidden fees - evil corporation
Hidden fees left and right. they dont tell you until you're two hours into doing the service that they advertise is free. scum of the earth as they say
All TurboTax® Offerings Reviews - Page 5565
Date published: 2023-02-20