TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Its getting bad First tax prepper instead of sending us to a person who can do our taxes kicked us out of their live system.When i talked with them it was 249 for the service at the end when to file em it becomes 400.The service is getting worse
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax I feel confident when I file my returns with turbo tax. It's nice to be able to do taxes over the course of a few days and from the comfort of the couch. Even if taxes can be mind-numbing the program just lets you keep moving or pause at your own place.
Date published: 2022-03-06
Rated 5 out of 5 by from Great product I recommend Turbo Tax to everyone. I wish every product was this helpful.
Date published: 2022-03-06
Rated 5 out of 5 by from Very Simple I thought tackaling taxes on my own was going to be a lot more complicated but Turbo Tax made it simple, and the one time I got stuck I was able to talk to a real person and they were able to see my screen and fix the problem very quickly.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbotax is useful, and practical - except when it is not. For many years I am doing my taxes with TURBOTAX's helping hand step-by-step. When listing the potential income, credit, etc items, most of them are absolutely not relevant to me (I do not even know what they are). Either I skip and still get the REVISIT annoying message, or by "revisiting" I put zeros everywhere. NOW at the end, I get an error message and TT want to force me to fill out forms I have no idea what they are, what they mean, and those have absolutely no relationship to my finances. 502CR?????? Then I go back to the step-by-step and delete all the zeros, I put into the LOOOOONG form. After 2-3 repetitions, TT learns what I want - NOTHING! I am a physics professor, and I am doing voluntary work for my profession. I confessed having a $250 stipend as a Professor Emerita, for about 60 hours of demanding intellectual work, evaluating student fellowship proposals. (Some of this went for buying recordkeeeping , printer paper etc supplies). US had no other choice for me but to declare myself as a business, and required to fill out another mile long worksheeet with most of the items completely irrelevant. See above 0,0,0,0,0,0,0,0,,0
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax would not import form last year My code did not work then it would not import ...same computer
Date published: 2022-03-06
Rated 5 out of 5 by from very easy very easy to use. firs time using it and i was expecting much more complication but it went smooth
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years always helps me out
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was awesome It was easy and the turbo tax agents were very helpful
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax really helped I did not use any live experts. One suggestion would be to make it easier to view the forms (federal and state) while you are working on it.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Its getting bad First tax prepper instead of sending us to a person who can do our taxes kicked us out of their live system.When i talked with them it was 249 for the service at the end when to file em it becomes 400.The service is getting worse
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax I feel confident when I file my returns with turbo tax. It's nice to be able to do taxes over the course of a few days and from the comfort of the couch. Even if taxes can be mind-numbing the program just lets you keep moving or pause at your own place.
Date published: 2022-03-06
Rated 5 out of 5 by from Great product I recommend Turbo Tax to everyone. I wish every product was this helpful.
Date published: 2022-03-06
Rated 5 out of 5 by from Very Simple I thought tackaling taxes on my own was going to be a lot more complicated but Turbo Tax made it simple, and the one time I got stuck I was able to talk to a real person and they were able to see my screen and fix the problem very quickly.
Date published: 2022-03-06
Rated 3 out of 5 by from Turbotax is useful, and practical - except when it is not. For many years I am doing my taxes with TURBOTAX's helping hand step-by-step. When listing the potential income, credit, etc items, most of them are absolutely not relevant to me (I do not even know what they are). Either I skip and still get the REVISIT annoying message, or by "revisiting" I put zeros everywhere. NOW at the end, I get an error message and TT want to force me to fill out forms I have no idea what they are, what they mean, and those have absolutely no relationship to my finances. 502CR?????? Then I go back to the step-by-step and delete all the zeros, I put into the LOOOOONG form. After 2-3 repetitions, TT learns what I want - NOTHING! I am a physics professor, and I am doing voluntary work for my profession. I confessed having a $250 stipend as a Professor Emerita, for about 60 hours of demanding intellectual work, evaluating student fellowship proposals. (Some of this went for buying recordkeeeping , printer paper etc supplies). US had no other choice for me but to declare myself as a business, and required to fill out another mile long worksheeet with most of the items completely irrelevant. See above 0,0,0,0,0,0,0,0,,0
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo tax would not import form last year My code did not work then it would not import ...same computer
Date published: 2022-03-06
Rated 5 out of 5 by from very easy very easy to use. firs time using it and i was expecting much more complication but it went smooth
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for years always helps me out
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax was awesome It was easy and the turbo tax agents were very helpful
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax really helped I did not use any live experts. One suggestion would be to make it easier to view the forms (federal and state) while you are working on it.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5565