TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is awesome Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!
Date published: 2023-03-24
Rated 3 out of 5 by from Simple yet complicated I had to clear everything and start over, because I answered a question wrong. I had help at first with Antuan, but after that there was no chat option to help me when I had questions. I had to figure things out on my own
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax for Home & Business 2022 lacks Form 1065 I thought with Home & Business edition I could file for Home and Business. Wrong! I love TurboTax, but it didn't accommodate the IRS requirement for my LLC business to file an IRS Form 1065 -- "U.S. Return of Partnership Income". Otherwise, I would have given it 5+ stars. I'LL CHECK BACK AGAIN NEXT YEAR!
Date published: 2023-03-24
Rated 3 out of 5 by from Still insufficient at state taxes Still insufficient at state tax filings - I often need to go to the State Tax website to figure out answers to questions. Also, I despise when TurboTax asks me if I've ever had "x" before, and I've been filing with the program for years. It takes away from any advantage of staying with their software over time
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Received help from Casey and she was very informative and pleasant
Date published: 2023-03-24
Rated 2 out of 5 by from charges you without clear notification I was more disappointed this year with Turbotax because there seem to be more hidden costs. I was not notified that I was going to be charged a state filing fee. Then, I somehow ended up with a premier service I never even used. Basically what happened is I paid about $250 for services I didn't know I was receiving or never even used. Pretty disatissfied with that aspect. And too afraid to make a fuss because the fee gets slapped on at the very end; I didn't want to run the risk of losing all my work if I made a fuss about it or decided to discontinue the service. I couldn't even figure out how to discontinue the service if I tried.
Date published: 2023-03-24
Rated 3 out of 5 by from Upsell like a mf Y'all upsell and I've never used your extra premium services and I do well. Stop up selling plz.
Date published: 2023-03-24
Rated 5 out of 5 by from Turob Tax Turbo Tax has always been convenient to use and easy to file
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo is what i expectd it to be. it was interesting and more changes than previous times before.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome Easy, fast, quick, saved my info for prior years so everything went smooth
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5557
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!
Date published: 2023-03-24
Rated 3 out of 5 by from Simple yet complicated I had to clear everything and start over, because I answered a question wrong. I had help at first with Antuan, but after that there was no chat option to help me when I had questions. I had to figure things out on my own
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax for Home & Business 2022 lacks Form 1065 I thought with Home & Business edition I could file for Home and Business. Wrong! I love TurboTax, but it didn't accommodate the IRS requirement for my LLC business to file an IRS Form 1065 -- "U.S. Return of Partnership Income". Otherwise, I would have given it 5+ stars. I'LL CHECK BACK AGAIN NEXT YEAR!
Date published: 2023-03-24
Rated 3 out of 5 by from Still insufficient at state taxes Still insufficient at state tax filings - I often need to go to the State Tax website to figure out answers to questions. Also, I despise when TurboTax asks me if I've ever had "x" before, and I've been filing with the program for years. It takes away from any advantage of staying with their software over time
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Received help from Casey and she was very informative and pleasant
Date published: 2023-03-24
Rated 2 out of 5 by from charges you without clear notification I was more disappointed this year with Turbotax because there seem to be more hidden costs. I was not notified that I was going to be charged a state filing fee. Then, I somehow ended up with a premier service I never even used. Basically what happened is I paid about $250 for services I didn't know I was receiving or never even used. Pretty disatissfied with that aspect. And too afraid to make a fuss because the fee gets slapped on at the very end; I didn't want to run the risk of losing all my work if I made a fuss about it or decided to discontinue the service. I couldn't even figure out how to discontinue the service if I tried.
Date published: 2023-03-24
Rated 3 out of 5 by from Upsell like a mf Y'all upsell and I've never used your extra premium services and I do well. Stop up selling plz.
Date published: 2023-03-24
Rated 5 out of 5 by from Turob Tax Turbo Tax has always been convenient to use and easy to file
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo is what i expectd it to be. it was interesting and more changes than previous times before.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome Easy, fast, quick, saved my info for prior years so everything went smooth
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5557