TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great experience with Turbo tax All around good and easy step by step instructions to follow
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax full service was the way to go! Sam was great . He worked a schedule that was very productive for me.
Date published: 2021-05-11
Rated 1 out of 5 by from Tired of paying to get very little back This will be my last year. Every year I'm forced to pay $100 just to get $200 back....ridiculous.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Very user friendly. Phone conversation and text messaging was awesome
Date published: 2021-05-11
Rated 5 out of 5 by from Totally professional She was great totally professional very knowledgeable
Date published: 2021-05-11
Rated 5 out of 5 by from Easiest way to file! TurboTax asks all the right questions to ensure you are filing accurately and with the most refund possible!
Date published: 2021-05-11
Rated 3 out of 5 by from Issues finalizing There seems to be a great deal of information that has to be entered AFTER payment and before filing. This can be a precarious position and things can go wrong here or there may be info that needs to be gathered. This seems to be getting worse and puts the customer in a captive position or the customer may think that he has filed. Very confusing for the person that e-filed, was rejected, and then had to paper file.
Date published: 2021-05-11
Rated 4 out of 5 by from Easy to use and thorough tax prep application The checkout was process not well defined. I wanted the $90 option but was routed into the $140. Unknowingly! May be my oversight or could also be page needs better defenition before sending to payment page...
Date published: 2021-05-11
Rated 5 out of 5 by from tt is an excellant an excellent assistant. software was great. will use TT again!
Date published: 2021-05-11
Rated 5 out of 5 by from User Friendly Because Turbotax is built as a user-friendly site, it's easy to navigate from the beginning to the end of the tax filing without feeling that some information is hidden from you. Time-saving!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 5556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great experience with Turbo tax All around good and easy step by step instructions to follow
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax full service was the way to go! Sam was great . He worked a schedule that was very productive for me.
Date published: 2021-05-11
Rated 1 out of 5 by from Tired of paying to get very little back This will be my last year. Every year I'm forced to pay $100 just to get $200 back....ridiculous.
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome Very user friendly. Phone conversation and text messaging was awesome
Date published: 2021-05-11
Rated 5 out of 5 by from Totally professional She was great totally professional very knowledgeable
Date published: 2021-05-11
Rated 5 out of 5 by from Easiest way to file! TurboTax asks all the right questions to ensure you are filing accurately and with the most refund possible!
Date published: 2021-05-11
Rated 3 out of 5 by from Issues finalizing There seems to be a great deal of information that has to be entered AFTER payment and before filing. This can be a precarious position and things can go wrong here or there may be info that needs to be gathered. This seems to be getting worse and puts the customer in a captive position or the customer may think that he has filed. Very confusing for the person that e-filed, was rejected, and then had to paper file.
Date published: 2021-05-11
Rated 4 out of 5 by from Easy to use and thorough tax prep application The checkout was process not well defined. I wanted the $90 option but was routed into the $140. Unknowingly! May be my oversight or could also be page needs better defenition before sending to payment page...
Date published: 2021-05-11
Rated 5 out of 5 by from tt is an excellant an excellent assistant. software was great. will use TT again!
Date published: 2021-05-11
Rated 5 out of 5 by from User Friendly Because Turbotax is built as a user-friendly site, it's easy to navigate from the beginning to the end of the tax filing without feeling that some information is hidden from you. Time-saving!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 5556