TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy and smooth experience it's easy to use and they guide you through everything. There is even a chat box to help you if you need it.
Date published: 2023-03-23
Rated 3 out of 5 by from NOT AGAIN I HAVE USED TURBO TAX FOR YEARS BUT I AM LOOKING TO CHANGE. IT IS A CONSTANT BARAGE OF ADS TO DRIVE THE COST OF PREPARING MY TAXES UP. LETS SEE WHAT THE OTHER TAX SERVICES OFFER
Date published: 2023-03-23
Rated 5 out of 5 by from TT is so easy to use...but I have a related issue I prepared my 2023 return from a CD on my desktop. I wanted to download the program to a laptop because of a failing PC, but I was unable to do so because the license code was registered to another account. Even after a lengthy telephone conversation with a TT rep, I still don't know what that account was and still unable to download the TT app to a laptop.
Date published: 2023-03-23
Rated 5 out of 5 by from Very Thorough Used a different tax service last year, and the program seemed to be a lot less thorough in exploring deductions than Turbo Tax. Came back to Turbo Tax this year and felt a lot more confident that everything had been covered.
Date published: 2023-03-23
Rated 4 out of 5 by from good good nice service thanks for the help I liked the advice
Date published: 2023-03-23
Rated 5 out of 5 by from FAST...EASY...USER FRIENDLY Filing tax with Turbo Tax is Like reading a book with simple and easy words.
Date published: 2023-03-23
Rated 5 out of 5 by from amazing Amazing and easy to use. Made me feel comfortable doing taxes myself
Date published: 2023-03-23
Rated 5 out of 5 by from Excellent service This platform is so easy to use. I had a question and received a call from a tax professional within 2 minutes. He answered all my questions and I completed filing our tax return in less than 30 minutes.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Makes things easy Filing my taxes with Turbo Tax was easy and stress free! Definitely recommend!
Date published: 2023-03-23
Rated 4 out of 5 by from Very helpful, but could be better I couldn't prepare a 1041 without TT, as I am a lay person. However, I found it quite frustrating that there was no step-by-step that addressed items on my 1099. Specifically, these included places to enter 1099-OID. The help pages were totally misleading. I think perhaps the instructions there were designed for the 1040 product. Also, it would have been quite helpful if there had been information I could find about the rules for allocating distributions of taxable income vs. tax-exempt income. I wanted to distribute the taxable income, but it seems that is not allowed, based on the response of the program.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and smooth experience it's easy to use and they guide you through everything. There is even a chat box to help you if you need it.
Date published: 2023-03-23
Rated 3 out of 5 by from NOT AGAIN I HAVE USED TURBO TAX FOR YEARS BUT I AM LOOKING TO CHANGE. IT IS A CONSTANT BARAGE OF ADS TO DRIVE THE COST OF PREPARING MY TAXES UP. LETS SEE WHAT THE OTHER TAX SERVICES OFFER
Date published: 2023-03-23
Rated 5 out of 5 by from TT is so easy to use...but I have a related issue I prepared my 2023 return from a CD on my desktop. I wanted to download the program to a laptop because of a failing PC, but I was unable to do so because the license code was registered to another account. Even after a lengthy telephone conversation with a TT rep, I still don't know what that account was and still unable to download the TT app to a laptop.
Date published: 2023-03-23
Rated 5 out of 5 by from Very Thorough Used a different tax service last year, and the program seemed to be a lot less thorough in exploring deductions than Turbo Tax. Came back to Turbo Tax this year and felt a lot more confident that everything had been covered.
Date published: 2023-03-23
Rated 4 out of 5 by from good good nice service thanks for the help I liked the advice
Date published: 2023-03-23
Rated 5 out of 5 by from FAST...EASY...USER FRIENDLY Filing tax with Turbo Tax is Like reading a book with simple and easy words.
Date published: 2023-03-23
Rated 5 out of 5 by from amazing Amazing and easy to use. Made me feel comfortable doing taxes myself
Date published: 2023-03-23
Rated 5 out of 5 by from Excellent service This platform is so easy to use. I had a question and received a call from a tax professional within 2 minutes. He answered all my questions and I completed filing our tax return in less than 30 minutes.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Makes things easy Filing my taxes with Turbo Tax was easy and stress free! Definitely recommend!
Date published: 2023-03-23
Rated 4 out of 5 by from Very helpful, but could be better I couldn't prepare a 1041 without TT, as I am a lay person. However, I found it quite frustrating that there was no step-by-step that addressed items on my 1099. Specifically, these included places to enter 1099-OID. The help pages were totally misleading. I think perhaps the instructions there were designed for the 1040 product. Also, it would have been quite helpful if there had been information I could find about the rules for allocating distributions of taxable income vs. tax-exempt income. I wanted to distribute the taxable income, but it seems that is not allowed, based on the response of the program.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5556