TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Good Stuff Really comfortable with the process, I believe I got my best return.
Date published: 2023-03-24
Rated 4 out of 5 by from it's a user friendly product. I've used it for years. I think the property tax refund minnesota portion needs attention. If there is a negative earnings, there is still a refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Pretty good Turbo tax is Awesome good it easy well as first no But Now oka File is easy.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the best! Its quick, easy and the guide is simple and self-explanatory.
Date published: 2023-03-24
Rated 3 out of 5 by from turbotax is cumbersome YOu would think that after you entered all hte information painfully by hand it would automatically give and analysis of filing jointly or married seperate. But you must enter everything again. Stupid
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is okay. Very difficult for first timers. I thought the process was quite confusing. The first live tax expert that helped me didn't really help me and didn't make things more understandable for me. He only answered one question and left. The second live tax expert helped me a lot. She answered three of my questions and made sure I understood in detail. I probably wouldn't use this service again.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax rules! Very easy to use. Walks you through each step of your tax return. Excellent information when filing with new sources of income, etc.
Date published: 2023-03-24
Rated 1 out of 5 by from Not using TurboTax going forward I’ve been using turbo tax for over 10 years and it gets more confusing and more expensive each year. I feel like they’re making it more confusing to leave no option but to upgrade the service. This year I was charged for the premium when I chose basic. The website didn’t give details to confirm the purchase before submitting the payment. The 1099B importing didn’t work initially so I spent days on work I’d never done before just for the importing to work a week later. I am doing my taxes with another company going forward because I no longer like or trust turbo tax.
Date published: 2023-03-24
Rated 3 out of 5 by from cannot find help - going in circles Need help and all i get is buy my products - this is very frustrating.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is cool Really wanted to.file.last.years.taxes as well..I did not get a return like I was suppose to
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Stuff Really comfortable with the process, I believe I got my best return.
Date published: 2023-03-24
Rated 4 out of 5 by from it's a user friendly product. I've used it for years. I think the property tax refund minnesota portion needs attention. If there is a negative earnings, there is still a refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Pretty good Turbo tax is Awesome good it easy well as first no But Now oka File is easy.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the best! Its quick, easy and the guide is simple and self-explanatory.
Date published: 2023-03-24
Rated 3 out of 5 by from turbotax is cumbersome YOu would think that after you entered all hte information painfully by hand it would automatically give and analysis of filing jointly or married seperate. But you must enter everything again. Stupid
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is okay. Very difficult for first timers. I thought the process was quite confusing. The first live tax expert that helped me didn't really help me and didn't make things more understandable for me. He only answered one question and left. The second live tax expert helped me a lot. She answered three of my questions and made sure I understood in detail. I probably wouldn't use this service again.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax rules! Very easy to use. Walks you through each step of your tax return. Excellent information when filing with new sources of income, etc.
Date published: 2023-03-24
Rated 1 out of 5 by from Not using TurboTax going forward I’ve been using turbo tax for over 10 years and it gets more confusing and more expensive each year. I feel like they’re making it more confusing to leave no option but to upgrade the service. This year I was charged for the premium when I chose basic. The website didn’t give details to confirm the purchase before submitting the payment. The 1099B importing didn’t work initially so I spent days on work I’d never done before just for the importing to work a week later. I am doing my taxes with another company going forward because I no longer like or trust turbo tax.
Date published: 2023-03-24
Rated 3 out of 5 by from cannot find help - going in circles Need help and all i get is buy my products - this is very frustrating.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is cool Really wanted to.file.last.years.taxes as well..I did not get a return like I was suppose to
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5553