TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Simple Simple, quick, easy, and pain free. Less than 30 minutes.
Date published: 2023-04-19
Rated 3 out of 5 by from Not the easiest Almost impossible to file a successful extension; gets rejected and will not tell you why. Just "sign in and fix it"
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is excellent! Easy to use and Easy to follow. Plus great help when needed (by phone)
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent experience Expert came online and worked me through. Patient.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax great job Personal Information they want to protect my privacy!
Date published: 2023-04-19
Rated 3 out of 5 by from turbotax is a good program It's easy to use. We use it every year for our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to Use and Navigate The Earned Income Credit has a glitch and would not let me go back to revise my mis-button. I did work with an agent after the call "dropped" with two others. The 3rd agent was very helpful but I still had to clear my taxes and redo them. It was frustrating, but the software is intuitive. Just a major glitch with the EIC credit options that needs to be revised.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Highly recommend m, fir all the tears I’ve used this company
Date published: 2023-04-19
Rated 1 out of 5 by from Poor service I purchase Premier download. Was unable to install on desktop using disk, download, tech assistance. Agreed to have web turbotax installed, they installed the wrong product (deluxe) and said it would suffice. It would not, requested Premier and coached them to transfer data to new return. I found the web version not as friendly and complete. Upon filing it did not recognize I had filed with turbotax last year. Got no comparison yr to yr. The price I paid was far greater than my original purchase and I would like a refund for the difference.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is the best! I've been using turbotax for over 10 years! I love it...I never have issues with my returns and turbotax is accurate and easy to use!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 556
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple Simple, quick, easy, and pain free. Less than 30 minutes.
Date published: 2023-04-19
Rated 3 out of 5 by from Not the easiest Almost impossible to file a successful extension; gets rejected and will not tell you why. Just "sign in and fix it"
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is excellent! Easy to use and Easy to follow. Plus great help when needed (by phone)
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent experience Expert came online and worked me through. Patient.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax great job Personal Information they want to protect my privacy!
Date published: 2023-04-19
Rated 3 out of 5 by from turbotax is a good program It's easy to use. We use it every year for our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to Use and Navigate The Earned Income Credit has a glitch and would not let me go back to revise my mis-button. I did work with an agent after the call "dropped" with two others. The 3rd agent was very helpful but I still had to clear my taxes and redo them. It was frustrating, but the software is intuitive. Just a major glitch with the EIC credit options that needs to be revised.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Highly recommend m, fir all the tears I’ve used this company
Date published: 2023-04-19
Rated 1 out of 5 by from Poor service I purchase Premier download. Was unable to install on desktop using disk, download, tech assistance. Agreed to have web turbotax installed, they installed the wrong product (deluxe) and said it would suffice. It would not, requested Premier and coached them to transfer data to new return. I found the web version not as friendly and complete. Upon filing it did not recognize I had filed with turbotax last year. Got no comparison yr to yr. The price I paid was far greater than my original purchase and I would like a refund for the difference.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is the best! I've been using turbotax for over 10 years! I love it...I never have issues with my returns and turbotax is accurate and easy to use!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 556