TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So Helpful Makes doing taxes an easy breezy process despite how overwhelming it all seems in retrospect. Thank you Turbotax for helping me on my returns this year!
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Service I had a great overall experience using this tax app.
Date published: 2021-03-22
Rated 5 out of 5 by from Smooth! Totally hassle free and easy step by step instructions”!! Thanks TT!!
Date published: 2021-03-22
Rated 5 out of 5 by from Great Product Great, easy to use product. Language was easy to understand and follow.
Date published: 2021-03-22
Rated 2 out of 5 by from Still Have to Manually Adjust to Handle ESPP TurboTax still doesn't ask clear questions on ESPP transactions. For short sales the discounted portion of the purchase price is included in Box 1 of the W2. TurboTax continues to tax show that portion as taxable income again. I was able to to adjust the taxable amount but not from the routine questions from Turbo Tax. Also, I had income from two states. The W2 for the second state showed 0 in Box 1 because 100% of the income was shown in the first state's box 1. TurboTax wouldn't allow me to e-file. Reserarching for an answer I only saw snarky answers from TurboTax employees saying it was likely because a federal form was not available yet. That wasn't the case at all. I was able to work around the issue by putting $1 in Box 1 for the second state.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy, fast, helpful Very quick and easy, I use the free edition every year.
Date published: 2021-03-22
Rated 5 out of 5 by from It's very good A whole Lotta of click after click after click after click
Date published: 2021-03-22
Rated 5 out of 5 by from Great Very easy to use. The program is walks you through the process.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is great, can be better Its simple to use. Its awesome to have expert help available at a click. The tabs and navigation can be confusing. They can organize it better with the content and title list on the left side, which can make it a better experience.
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is a life saver!!!! TurboTax is a life saver!!!! so helpful in filing my tax return. i tried to do it myself and failed turbo legit made life easier!
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Helpful Makes doing taxes an easy breezy process despite how overwhelming it all seems in retrospect. Thank you Turbotax for helping me on my returns this year!
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Service I had a great overall experience using this tax app.
Date published: 2021-03-22
Rated 5 out of 5 by from Smooth! Totally hassle free and easy step by step instructions”!! Thanks TT!!
Date published: 2021-03-22
Rated 5 out of 5 by from Great Product Great, easy to use product. Language was easy to understand and follow.
Date published: 2021-03-22
Rated 2 out of 5 by from Still Have to Manually Adjust to Handle ESPP TurboTax still doesn't ask clear questions on ESPP transactions. For short sales the discounted portion of the purchase price is included in Box 1 of the W2. TurboTax continues to tax show that portion as taxable income again. I was able to to adjust the taxable amount but not from the routine questions from Turbo Tax. Also, I had income from two states. The W2 for the second state showed 0 in Box 1 because 100% of the income was shown in the first state's box 1. TurboTax wouldn't allow me to e-file. Reserarching for an answer I only saw snarky answers from TurboTax employees saying it was likely because a federal form was not available yet. That wasn't the case at all. I was able to work around the issue by putting $1 in Box 1 for the second state.
Date published: 2021-03-22
Rated 5 out of 5 by from Easy, fast, helpful Very quick and easy, I use the free edition every year.
Date published: 2021-03-22
Rated 5 out of 5 by from It's very good A whole Lotta of click after click after click after click
Date published: 2021-03-22
Rated 5 out of 5 by from Great Very easy to use. The program is walks you through the process.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax is great, can be better Its simple to use. Its awesome to have expert help available at a click. The tabs and navigation can be confusing. They can organize it better with the content and title list on the left side, which can make it a better experience.
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is a life saver!!!! TurboTax is a life saver!!!! so helpful in filing my tax return. i tried to do it myself and failed turbo legit made life easier!
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5550