TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lobbys to keep tax rules complex! It's easy to use, sure, but we could be doing our own taxes if not for organizations like Intuit lobbying the government every year to keep tax law so complex that a normal human could never fathom it. We're just so used to it but it could be changed and it could be free.
Date published: 2023-03-24
Rated 5 out of 5 by from Big Help This application really did assist me with filing taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Have used it for several years love it Love it very good... so easy to follow and get them done..
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax was wonderful and very helpful My live tax expert was very understanding and helpful -the products were easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from quick & easy went fast and easy this year and weeks before April 18th!
Date published: 2023-03-24
Rated 5 out of 5 by from Simple process for Simple people I have used TT for many years and every year it improves with better explanations and complex tax code into plain language.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax had multiple issues downloading banking many years using turbotax and turbo business - this year sucked. 3 errors in banking download requiring restarting the return.
Date published: 2023-03-24
Rated 5 out of 5 by from Orgaanized and easy to follow Each live expert was knowledgeable and professional. They were extremely efficient and 'patient' with me.
Date published: 2023-03-24
Rated 4 out of 5 by from Overcharged for Premium Package I never the selected TurboTax Premium package at any point in my return process. However, at the payment stage I was charged for TurboTax Premium and there was no option to remove this package. I am not self employed or have any other reasons for this package being applied to me. I should only have required the Deluxe package which was cheaper, plus state return additional fees.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax was awesome and easy its simple and easy and no i didnt need their expert assistance
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5550
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lobbys to keep tax rules complex! It's easy to use, sure, but we could be doing our own taxes if not for organizations like Intuit lobbying the government every year to keep tax law so complex that a normal human could never fathom it. We're just so used to it but it could be changed and it could be free.
Date published: 2023-03-24
Rated 5 out of 5 by from Big Help This application really did assist me with filing taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Have used it for several years love it Love it very good... so easy to follow and get them done..
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax was wonderful and very helpful My live tax expert was very understanding and helpful -the products were easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from quick & easy went fast and easy this year and weeks before April 18th!
Date published: 2023-03-24
Rated 5 out of 5 by from Simple process for Simple people I have used TT for many years and every year it improves with better explanations and complex tax code into plain language.
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax had multiple issues downloading banking many years using turbotax and turbo business - this year sucked. 3 errors in banking download requiring restarting the return.
Date published: 2023-03-24
Rated 5 out of 5 by from Orgaanized and easy to follow Each live expert was knowledgeable and professional. They were extremely efficient and 'patient' with me.
Date published: 2023-03-24
Rated 4 out of 5 by from Overcharged for Premium Package I never the selected TurboTax Premium package at any point in my return process. However, at the payment stage I was charged for TurboTax Premium and there was no option to remove this package. I am not self employed or have any other reasons for this package being applied to me. I should only have required the Deluxe package which was cheaper, plus state return additional fees.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax was awesome and easy its simple and easy and no i didnt need their expert assistance
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5550