TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax improves every year. Very pleased with this years' experience - plan on using TurboTax again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from different for 2022 Turbo Tax is not as easy to use as it formerly was. If there is a slight difference in the wording or content of some of my forms it is difficult for me to know what goes where. My wife has a small trust fund that involves declaring $81 from the Schedule K 1. That $81 requires us to use the $119 version. I did call a service rep this time and he was absolutely phenomenal! I believe his name was Marshall. Did not like to pay the $39 processing fee. That is ridiculous!
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is my go to the greatest feature is the download of tax info from stock company and banks
Date published: 2023-03-28
Rated 4 out of 5 by from Overall Very Good - But a couple misses this year I've used TurboTax for years and have always been very happy with it. This was the first year though that the walk through missed a few forms. When I was finished, I had to search for a few forms that still hadn't been entered. It wasn't a big deal, just this was the first time I had to search for some areas to revisit.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick But Costly I've been using TurboTax for close to 20 years and it's easy and quick to file. I really would like to get a discount for returning.. or at least the discounts I receive in the mail. This year I was emailed a $40 discount for using by 2/28... I didn't see it.
Date published: 2023-03-28
Rated 2 out of 5 by from cumbersome why does Turbo Tax needs to update and load even though we are a week before filing date
Date published: 2023-03-28
Rated 3 out of 5 by from Too expensive Everything is user friendly and professional. If you want to spend most of your return on the fees, this is the way to go.
Date published: 2023-03-28
Rated 5 out of 5 by from SO easy to do by myself This is an easy software to understand and follow through. It didn't take long to do my taxes and I feel better not having to disclose personal information with others.
Date published: 2023-03-28
Rated 1 out of 5 by from Not as helpful Used to be a very helpful service. This year the prompts did not help my questions and I had to pay for the service. Likely the last year I will use it.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax improves every year. Very pleased with this years' experience - plan on using TurboTax again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from different for 2022 Turbo Tax is not as easy to use as it formerly was. If there is a slight difference in the wording or content of some of my forms it is difficult for me to know what goes where. My wife has a small trust fund that involves declaring $81 from the Schedule K 1. That $81 requires us to use the $119 version. I did call a service rep this time and he was absolutely phenomenal! I believe his name was Marshall. Did not like to pay the $39 processing fee. That is ridiculous!
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is my go to the greatest feature is the download of tax info from stock company and banks
Date published: 2023-03-28
Rated 4 out of 5 by from Overall Very Good - But a couple misses this year I've used TurboTax for years and have always been very happy with it. This was the first year though that the walk through missed a few forms. When I was finished, I had to search for a few forms that still hadn't been entered. It wasn't a big deal, just this was the first time I had to search for some areas to revisit.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick But Costly I've been using TurboTax for close to 20 years and it's easy and quick to file. I really would like to get a discount for returning.. or at least the discounts I receive in the mail. This year I was emailed a $40 discount for using by 2/28... I didn't see it.
Date published: 2023-03-28
Rated 2 out of 5 by from cumbersome why does Turbo Tax needs to update and load even though we are a week before filing date
Date published: 2023-03-28
Rated 3 out of 5 by from Too expensive Everything is user friendly and professional. If you want to spend most of your return on the fees, this is the way to go.
Date published: 2023-03-28
Rated 5 out of 5 by from SO easy to do by myself This is an easy software to understand and follow through. It didn't take long to do my taxes and I feel better not having to disclose personal information with others.
Date published: 2023-03-28
Rated 1 out of 5 by from Not as helpful Used to be a very helpful service. This year the prompts did not help my questions and I had to pay for the service. Likely the last year I will use it.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5549