TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Photo Upload is a Great Feature I love that ability to scan the QR code and then photo upload documents it makes everything very easy. I took a star off because it is still difficult to import 1099 and other documents from 3rd parties.
Date published: 2023-02-21
Rated 5 out of 5 by from The expert I talk to was amazing and helpful! She was so amazing!! Help me with everything I needed to help with I appreciate you
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Sharon is AWESOME Omg my experience was really good. TurboTax live is AWESOME, my representative was very friendly, and knowledgeable. Sharon took her time with my taxes, very patient and passionate about her business. We need more Sharon’s in this world. I’m pleased w/my refund. Thank You TurboTax!!!!
Date published: 2023-02-21
Rated 5 out of 5 by from easy easy to file and understand process what I needed to do
Date published: 2023-02-21
Rated 5 out of 5 by from great Service I like the customer Service hey are very Helpful people and take with you and they have great customer service
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax Review I like the process Turbo Tax offers; however, I have had issues since 2019 of being able to file a finished submittal electronically. I have mailed each filing every year since then, by US Mail. Also, the help process isn't easy. I had trouble getting to a real person. When I did finally get an appointment at 6:15 am PST, no one from turbo tax made the contact call to me on my phone. I finally called a number on my appointment message and got an expert by the name of Apryl. She was great and got me finished. However, I still have to mail hard copies to IRS, not an electronic method.
Date published: 2023-02-21
Rated 1 out of 5 by from No self-employment income for 2022 I did not have any self-employment income for 2022.
Date published: 2023-02-21
Rated 5 out of 5 by from It’s easy to use. I can file my taxes without any hassle. It’s the best way to go.
Date published: 2023-02-21
Rated 5 out of 5 by from Thomas from turbo tax was awesome Thomas from turbo tax was awesome. He helped me and was kind and helping me understand my refund.
Date published: 2023-02-21
Rated 5 out of 5 by from Example: TurboTax is Awesome! (150 character limit Simple, easy to use, and guides you through the whole process.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Photo Upload is a Great Feature I love that ability to scan the QR code and then photo upload documents it makes everything very easy. I took a star off because it is still difficult to import 1099 and other documents from 3rd parties.
Date published: 2023-02-21
Rated 5 out of 5 by from The expert I talk to was amazing and helpful! She was so amazing!! Help me with everything I needed to help with I appreciate you
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax Sharon is AWESOME Omg my experience was really good. TurboTax live is AWESOME, my representative was very friendly, and knowledgeable. Sharon took her time with my taxes, very patient and passionate about her business. We need more Sharon’s in this world. I’m pleased w/my refund. Thank You TurboTax!!!!
Date published: 2023-02-21
Rated 5 out of 5 by from easy easy to file and understand process what I needed to do
Date published: 2023-02-21
Rated 5 out of 5 by from great Service I like the customer Service hey are very Helpful people and take with you and they have great customer service
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo Tax Review I like the process Turbo Tax offers; however, I have had issues since 2019 of being able to file a finished submittal electronically. I have mailed each filing every year since then, by US Mail. Also, the help process isn't easy. I had trouble getting to a real person. When I did finally get an appointment at 6:15 am PST, no one from turbo tax made the contact call to me on my phone. I finally called a number on my appointment message and got an expert by the name of Apryl. She was great and got me finished. However, I still have to mail hard copies to IRS, not an electronic method.
Date published: 2023-02-21
Rated 1 out of 5 by from No self-employment income for 2022 I did not have any self-employment income for 2022.
Date published: 2023-02-21
Rated 5 out of 5 by from It’s easy to use. I can file my taxes without any hassle. It’s the best way to go.
Date published: 2023-02-21
Rated 5 out of 5 by from Thomas from turbo tax was awesome Thomas from turbo tax was awesome. He helped me and was kind and helping me understand my refund.
Date published: 2023-02-21
Rated 5 out of 5 by from Example: TurboTax is Awesome! (150 character limit Simple, easy to use, and guides you through the whole process.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5549