TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Went Great! Our tax preparer Bevin did a fantastic job and was very patient and diligent with all of our tax situations.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Product Extremely simple and easy to use! I've used it for 6 years now and have never had any issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Charles my Tax Expert restores my trust in TurboTa My experience with TurboTax DeskTop started rocky. It was my first time, prior I used online TurboTax with life assistance. My opinion of Turbotax was dropping because I was having a difficult time with finding appropriate guidance through this new frontier. But I was determined to try something new. Finally a tech instructed me to purchase an additional $70 service that would provide live Tax expert/CPA assistance. for Desktop TurboTax users. After filtering through a few I finally met Charles and he was an Angel. He was a TurboTax Tax Expert for a number of years. He listened to my frustrations silently and then went into gear. Redirecting me and assuring me that he would restore my faith in TurboTax and that he would stick with me to the end. And he did just that. I worked with Charles over 2 weeks and he stood up to the task. I had a lot of questions. It was daunting but Charles walked me through correcting and adjusting. One thing stood out, he did not hold back telling me to make sure I place only correct information and information I could substantiate. I appreciate Charles' service and going beyond. He truly still have a passion for what he does and what he is employed to do. I can say, for me, he went beyond. This is a good example for the rest of us when we are servicing the community. Karma is real and I speak blessings over his life for the blessings he gave me.
Date published: 2023-03-28
Rated 3 out of 5 by from After 4 years you don't even know me Is it just me or does every year bring more up charge notices and more information not passing through from last four returns
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax over charge from the original tax fee's cost up more than $150
Date published: 2023-03-28
Rated 5 out of 5 by from easy Quick and easy I will continue doing them this way
Date published: 2023-03-28
Rated 5 out of 5 by from Very Professional Professionally done. Answered all of my questions and concerns.
Date published: 2023-03-28
Rated 5 out of 5 by from Done in 15 mins!! Super fast, user-friendly way to get my taxes done fast!!
Date published: 2023-03-28
Rated 4 out of 5 by from Pretty good It was pretty good, easy setup and interface, helpful people
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome! Extremely user-friendly and easy to use!!! Fast and friendly help whenever you need an actual person for assistance! Decent price overall.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5548
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Went Great! Our tax preparer Bevin did a fantastic job and was very patient and diligent with all of our tax situations.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Product Extremely simple and easy to use! I've used it for 6 years now and have never had any issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Charles my Tax Expert restores my trust in TurboTa My experience with TurboTax DeskTop started rocky. It was my first time, prior I used online TurboTax with life assistance. My opinion of Turbotax was dropping because I was having a difficult time with finding appropriate guidance through this new frontier. But I was determined to try something new. Finally a tech instructed me to purchase an additional $70 service that would provide live Tax expert/CPA assistance. for Desktop TurboTax users. After filtering through a few I finally met Charles and he was an Angel. He was a TurboTax Tax Expert for a number of years. He listened to my frustrations silently and then went into gear. Redirecting me and assuring me that he would restore my faith in TurboTax and that he would stick with me to the end. And he did just that. I worked with Charles over 2 weeks and he stood up to the task. I had a lot of questions. It was daunting but Charles walked me through correcting and adjusting. One thing stood out, he did not hold back telling me to make sure I place only correct information and information I could substantiate. I appreciate Charles' service and going beyond. He truly still have a passion for what he does and what he is employed to do. I can say, for me, he went beyond. This is a good example for the rest of us when we are servicing the community. Karma is real and I speak blessings over his life for the blessings he gave me.
Date published: 2023-03-28
Rated 3 out of 5 by from After 4 years you don't even know me Is it just me or does every year bring more up charge notices and more information not passing through from last four returns
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax over charge from the original tax fee's cost up more than $150
Date published: 2023-03-28
Rated 5 out of 5 by from easy Quick and easy I will continue doing them this way
Date published: 2023-03-28
Rated 5 out of 5 by from Very Professional Professionally done. Answered all of my questions and concerns.
Date published: 2023-03-28
Rated 5 out of 5 by from Done in 15 mins!! Super fast, user-friendly way to get my taxes done fast!!
Date published: 2023-03-28
Rated 4 out of 5 by from Pretty good It was pretty good, easy setup and interface, helpful people
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is awesome! Extremely user-friendly and easy to use!!! Fast and friendly help whenever you need an actual person for assistance! Decent price overall.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5548