TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good instructions Asking for advice live seems to work well and answers most questions.
Date published: 2023-03-24
Rated 2 out of 5 by from Misleading I filed with TurboTax because they offered "free" federal and state tax returns. I should have used TaxAct because it would have been cheaper. TurboTax charged me $120 to file just because I was a college student who had educational expenses. That seems backwards to me. Students get breaks everywhere else, even from the IRS, but not from TurboTax. And you can pay using your return, but the fineprint charges you $39 to do that.
Date published: 2023-03-24
Rated 1 out of 5 by from Up sold me on Deluxe, but I didn't need it. Up sold me on Deluxe, but I didn't need it for my 1099G because there was no state tax. I'm annoyed that the only way to downgrade is to start totally over. Pretty sketchy move.
Date published: 2023-03-24
Rated 5 out of 5 by from Refile Person from turbo tax was very understanding and helpful
Date published: 2023-03-24
Rated 4 out of 5 by from TurboTax is Good Overall, it's a good product, but I didn't realize it is $59 for TurboTax Online Deluxe and $59 to E-file State taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from EASE OF USE It was easy to use, and the instructions were very clear.
Date published: 2023-03-24
Rated 5 out of 5 by from Can’t Do It Without Turbotax Team We’ve used TurboTax for many years. Turbotax has saved us thousands of dollars from mistakes they saved us from making. Some years, Turbotax found return money we did not know was owed to us. And, the TurboTax Team has saved us untold hours in time filling out the correct forms. Thank you TurboTax team for making a great product!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is awsome Very easy to work with and guidance, excellent program.
Date published: 2023-03-24
Rated 5 out of 5 by from Excellent Excellent and very user friendly. Explains each step.
Date published: 2023-03-24
Rated 4 out of 5 by from TURBOTAX IS WONDERFUL!!!! I BEEN WITH TURBOTAX FOR LONG TIME AND I LOVE DOING MY TAXES ON THIS APP.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5547
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good instructions Asking for advice live seems to work well and answers most questions.
Date published: 2023-03-24
Rated 2 out of 5 by from Misleading I filed with TurboTax because they offered "free" federal and state tax returns. I should have used TaxAct because it would have been cheaper. TurboTax charged me $120 to file just because I was a college student who had educational expenses. That seems backwards to me. Students get breaks everywhere else, even from the IRS, but not from TurboTax. And you can pay using your return, but the fineprint charges you $39 to do that.
Date published: 2023-03-24
Rated 1 out of 5 by from Up sold me on Deluxe, but I didn't need it. Up sold me on Deluxe, but I didn't need it for my 1099G because there was no state tax. I'm annoyed that the only way to downgrade is to start totally over. Pretty sketchy move.
Date published: 2023-03-24
Rated 5 out of 5 by from Refile Person from turbo tax was very understanding and helpful
Date published: 2023-03-24
Rated 4 out of 5 by from TurboTax is Good Overall, it's a good product, but I didn't realize it is $59 for TurboTax Online Deluxe and $59 to E-file State taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from EASE OF USE It was easy to use, and the instructions were very clear.
Date published: 2023-03-24
Rated 5 out of 5 by from Can’t Do It Without Turbotax Team We’ve used TurboTax for many years. Turbotax has saved us thousands of dollars from mistakes they saved us from making. Some years, Turbotax found return money we did not know was owed to us. And, the TurboTax Team has saved us untold hours in time filling out the correct forms. Thank you TurboTax team for making a great product!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is awsome Very easy to work with and guidance, excellent program.
Date published: 2023-03-24
Rated 5 out of 5 by from Excellent Excellent and very user friendly. Explains each step.
Date published: 2023-03-24
Rated 4 out of 5 by from TURBOTAX IS WONDERFUL!!!! I BEEN WITH TURBOTAX FOR LONG TIME AND I LOVE DOING MY TAXES ON THIS APP.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5547