TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lazy man from
Good instructions
Asking for advice live seems to work well and answers most questions.
Date published: 2023-03-24
Rated 2 out of 5 by
Upset College Student from
Misleading
I filed with TurboTax because they offered "free" federal and state tax returns. I should have used TaxAct because it would have been cheaper. TurboTax charged me $120 to file just because I was a college student who had educational expenses. That seems backwards to me. Students get breaks everywhere else, even from the IRS, but not from TurboTax. And you can pay using your return, but the fineprint charges you $39 to do that.
Date published: 2023-03-24
Rated 1 out of 5 by
Kyle6327846238 from
Up sold me on Deluxe, but I didn't need it.
Up sold me on Deluxe, but I didn't need it for my 1099G because there was no state tax. I'm annoyed that the only way to downgrade is to start totally over. Pretty sketchy move.
Date published: 2023-03-24
Rated 5 out of 5 by
Dio10 from
Refile
Person from turbo tax was very understanding and helpful
Date published: 2023-03-24
Rated 4 out of 5 by
JDub 1204 from
TurboTax is Good
Overall, it's a good product, but I didn't realize it is $59 for TurboTax Online Deluxe and $59 to E-file State taxes.
Date published: 2023-03-24
Rated 5 out of 5 by
FemiDe from
EASE OF USE
It was easy to use, and the instructions were very clear.
Date published: 2023-03-24
Rated 5 out of 5 by
MrsLTKirk from
Can’t Do It Without Turbotax Team
We’ve used TurboTax for many years. Turbotax has saved us thousands of dollars from mistakes they saved us from making. Some years, Turbotax found return money we did not know was owed to us. And, the TurboTax Team has saved us untold hours in time filling out the correct forms. Thank you TurboTax team for making a great product!
Date published: 2023-03-24
Rated 5 out of 5 by
Wolfman2023 from
Turbo tax is awsome
Very easy to work with and guidance, excellent program.
Date published: 2023-03-24
Rated 5 out of 5 by
2022 gyan joey from
Excellent
Excellent and very user friendly. Explains each step.
Date published: 2023-03-24
Rated 4 out of 5 by
BABE5 from
TURBOTAX IS WONDERFUL!!!!
I BEEN WITH TURBOTAX FOR LONG TIME AND I LOVE DOING MY TAXES ON THIS APP.
All TurboTax® Offerings Reviews - Page 5547
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Lazy man from
Good instructions
Asking for advice live seems to work well and answers most questions.
Date published: 2023-03-24
Rated 2 out of 5 by
Upset College Student from
Misleading
I filed with TurboTax because they offered "free" federal and state tax returns. I should have used TaxAct because it would have been cheaper. TurboTax charged me $120 to file just because I was a college student who had educational expenses. That seems backwards to me. Students get breaks everywhere else, even from the IRS, but not from TurboTax. And you can pay using your return, but the fineprint charges you $39 to do that.
Date published: 2023-03-24
Rated 1 out of 5 by
Kyle6327846238 from
Up sold me on Deluxe, but I didn't need it.
Up sold me on Deluxe, but I didn't need it for my 1099G because there was no state tax. I'm annoyed that the only way to downgrade is to start totally over. Pretty sketchy move.
Date published: 2023-03-24
Rated 5 out of 5 by
Dio10 from
Refile
Person from turbo tax was very understanding and helpful
Date published: 2023-03-24
Rated 4 out of 5 by
JDub 1204 from
TurboTax is Good
Overall, it's a good product, but I didn't realize it is $59 for TurboTax Online Deluxe and $59 to E-file State taxes.
Date published: 2023-03-24
Rated 5 out of 5 by
FemiDe from
EASE OF USE
It was easy to use, and the instructions were very clear.
Date published: 2023-03-24
Rated 5 out of 5 by
MrsLTKirk from
Can’t Do It Without Turbotax Team
We’ve used TurboTax for many years. Turbotax has saved us thousands of dollars from mistakes they saved us from making. Some years, Turbotax found return money we did not know was owed to us. And, the TurboTax Team has saved us untold hours in time filling out the correct forms. Thank you TurboTax team for making a great product!
Date published: 2023-03-24
Rated 5 out of 5 by
Wolfman2023 from
Turbo tax is awsome
Very easy to work with and guidance, excellent program.
Date published: 2023-03-24
Rated 5 out of 5 by
2022 gyan joey from
Excellent
Excellent and very user friendly. Explains each step.
Date published: 2023-03-24
Rated 4 out of 5 by
BABE5 from
TURBOTAX IS WONDERFUL!!!!
I BEEN WITH TURBOTAX FOR LONG TIME AND I LOVE DOING MY TAXES ON THIS APP.
All TurboTax® Offerings Reviews - Page 5547
Date published: 2023-03-24