TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Not free Very sly in getting you into a deluxe return all the way until the end where it shows you the receipt by which time you have to decide to pay the fee or erase all of your work and go back for an almost "free" version.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is the one Turbo tax is easy to navigate and provides great insight about tax issues. This is an awesome product!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is Awesome It was really easy. TurboTax explained everything making it as simple as possible.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is great I been using turbo tax for several years, its easy to use and you have people that can help with any questions you might have.
Date published: 2021-03-20
Rated 4 out of 5 by from Pretty Good I cant file for free because I have investment accounts, however the gains on those accounts are less than the cost to upgrade to the package to file them properly. I just use it because I trust it, but $90 seems high for entering just a few more pieces of data.
Date published: 2021-03-20
Rated 5 out of 5 by from The Way to Go This experience was very clear and precise. I am ecstatic about how well informed this site is ... will definitely recommend to everyone that's seeking great tax expertise.
Date published: 2021-03-20
Rated 5 out of 5 by from Live Help is Great Sherry was great help to me when filing my 2020 tax return.
Date published: 2021-03-20
Rated 4 out of 5 by from THE 1099-B WAS A PAIN IN THE NECK I WOULD LIKE TO ASK TURBO TAX TO LET US PUT NUMBERS DIRECTLY INTO THE FORMS. ALSO, THE 1099-B THAT WAS ELECTRONICALLY GATHERED DIRECTLY FROM THE SOURCE DID NOT HAVE SOME INFO THEN TT ASKED ME FOR THE INFO . . . UHHH, THE FORM DOESN'T HAVE IT! SORRY FOR THE ALLCAPS, I DIDN'T REALIZE.
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome chat help! I was having some trouble entering forms this year. I was able to use the live chat and Tasha helped me clear up my issue right away! I always enjoy using turbo tax for simple, quick, taxes!
Date published: 2021-03-20
Rated 5 out of 5 by from VERY HELPFUL AND KIND I CALLED MULTIPLE TIMES WHILE FILLING OUT MY TAX FORMS. EVERYONE I TALKED TO HAD WONDERFUL CUSTOMER SERVICE THEY WERE VERY PATIENT WITH ME AND I WAS VERY COMFORTALBE TALKING TO THEM.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not free Very sly in getting you into a deluxe return all the way until the end where it shows you the receipt by which time you have to decide to pay the fee or erase all of your work and go back for an almost "free" version.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is the one Turbo tax is easy to navigate and provides great insight about tax issues. This is an awesome product!
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax is Awesome It was really easy. TurboTax explained everything making it as simple as possible.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is great I been using turbo tax for several years, its easy to use and you have people that can help with any questions you might have.
Date published: 2021-03-20
Rated 4 out of 5 by from Pretty Good I cant file for free because I have investment accounts, however the gains on those accounts are less than the cost to upgrade to the package to file them properly. I just use it because I trust it, but $90 seems high for entering just a few more pieces of data.
Date published: 2021-03-20
Rated 5 out of 5 by from The Way to Go This experience was very clear and precise. I am ecstatic about how well informed this site is ... will definitely recommend to everyone that's seeking great tax expertise.
Date published: 2021-03-20
Rated 5 out of 5 by from Live Help is Great Sherry was great help to me when filing my 2020 tax return.
Date published: 2021-03-20
Rated 4 out of 5 by from THE 1099-B WAS A PAIN IN THE NECK I WOULD LIKE TO ASK TURBO TAX TO LET US PUT NUMBERS DIRECTLY INTO THE FORMS. ALSO, THE 1099-B THAT WAS ELECTRONICALLY GATHERED DIRECTLY FROM THE SOURCE DID NOT HAVE SOME INFO THEN TT ASKED ME FOR THE INFO . . . UHHH, THE FORM DOESN'T HAVE IT! SORRY FOR THE ALLCAPS, I DIDN'T REALIZE.
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome chat help! I was having some trouble entering forms this year. I was able to use the live chat and Tasha helped me clear up my issue right away! I always enjoy using turbo tax for simple, quick, taxes!
Date published: 2021-03-20
Rated 5 out of 5 by from VERY HELPFUL AND KIND I CALLED MULTIPLE TIMES WHILE FILLING OUT MY TAX FORMS. EVERYONE I TALKED TO HAD WONDERFUL CUSTOMER SERVICE THEY WERE VERY PATIENT WITH ME AND I WAS VERY COMFORTALBE TALKING TO THEM.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5542