TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax has done it again :D I have been using Turbo Tax for a few years now. Their website is so easy to navigate that even a kid could do it (I don't recommend that). I love that they check for extra tax breaks and have info boxes if you have questions. So fast and so easy!!!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is great! Peter helped me with my taxes and he was an amazing help. Made the whole process easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Helpful chat function! Chat function helped me troubleshoot my tax return. Would use it again!
Date published: 2021-03-20
Rated 3 out of 5 by from This may be my last year using TurboTax! I bought the CD version on Amazon. I was disappointed that there was no phone number on the clamshell package. This year I found it harder to navigate. I've used TurboTax for over 11 years on my PCs without many issues. I tried to file electronically as I did last year but the screen indicated I didn't pay for the online version (download). Of course, I paid for it when I purchased it on a CD. This was very confusing to me. I couldn't figure out how to get a few questions answered. I DO NOT LIKE TO CHAT WITH AN "EXPERT". Call me old fashioned but I want to talk with a real live person when I have a simple question. I also made a mistake and purchased a second state return that I didn't need. I sent a message but the response wasn't very helpful. I'll be waiting for an answer - I can only hope an acceptable one will come.
Date published: 2021-03-20
Rated 4 out of 5 by from Worked fine Had trouble connecting to my wife's 1099 & Mortgage info, but easy enough to type in. I greatly like the bank retrieval feature!
Date published: 2021-03-20
Rated 5 out of 5 by from First time filing alone This was my first time filing my taxes alone. I first used tax slayer and it was super confusing and stressful. TurboTax is so straight forward and easy to navigate though.
Date published: 2021-03-20
Rated 5 out of 5 by from It was a great experience I received excellent help from Mariel. She was professional, and personable, and helpful.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax rocks!!! I've been using TurboTax for the past 12 years by now. Can't help but notice that they are making it clearer and easier to use/understand each year. I love the forms upload feature a lot. It saves a ton of time.
Date published: 2021-03-20
Rated 5 out of 5 by from Super EASY and Fast and FREE!!!!! Love it! super easy and fast. Pretty much did everything for me and made this year's tax return stress free! would recommend.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax is very good! It was quite easy to prepare my tax return and cost me much lower to have it done by a tax expert
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5541
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax has done it again :D I have been using Turbo Tax for a few years now. Their website is so easy to navigate that even a kid could do it (I don't recommend that). I love that they check for extra tax breaks and have info boxes if you have questions. So fast and so easy!!!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is great! Peter helped me with my taxes and he was an amazing help. Made the whole process easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Helpful chat function! Chat function helped me troubleshoot my tax return. Would use it again!
Date published: 2021-03-20
Rated 3 out of 5 by from This may be my last year using TurboTax! I bought the CD version on Amazon. I was disappointed that there was no phone number on the clamshell package. This year I found it harder to navigate. I've used TurboTax for over 11 years on my PCs without many issues. I tried to file electronically as I did last year but the screen indicated I didn't pay for the online version (download). Of course, I paid for it when I purchased it on a CD. This was very confusing to me. I couldn't figure out how to get a few questions answered. I DO NOT LIKE TO CHAT WITH AN "EXPERT". Call me old fashioned but I want to talk with a real live person when I have a simple question. I also made a mistake and purchased a second state return that I didn't need. I sent a message but the response wasn't very helpful. I'll be waiting for an answer - I can only hope an acceptable one will come.
Date published: 2021-03-20
Rated 4 out of 5 by from Worked fine Had trouble connecting to my wife's 1099 & Mortgage info, but easy enough to type in. I greatly like the bank retrieval feature!
Date published: 2021-03-20
Rated 5 out of 5 by from First time filing alone This was my first time filing my taxes alone. I first used tax slayer and it was super confusing and stressful. TurboTax is so straight forward and easy to navigate though.
Date published: 2021-03-20
Rated 5 out of 5 by from It was a great experience I received excellent help from Mariel. She was professional, and personable, and helpful.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax rocks!!! I've been using TurboTax for the past 12 years by now. Can't help but notice that they are making it clearer and easier to use/understand each year. I love the forms upload feature a lot. It saves a ton of time.
Date published: 2021-03-20
Rated 5 out of 5 by from Super EASY and Fast and FREE!!!!! Love it! super easy and fast. Pretty much did everything for me and made this year's tax return stress free! would recommend.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax is very good! It was quite easy to prepare my tax return and cost me much lower to have it done by a tax expert
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5541