TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Need better way to handle E-file rejects My original 2021 Fed return was rejected. I corrected and refiled again, but you only sent a single email to notify me the second eFile was rejected. I never saw it and now it is 2023 and evidently my return was never processed AND the efile deadline has passed. You need to monitor clients status and notify them at least once a month is their return has yet to be accepted. A single email warning does NOT suffice.
Date published: 2023-01-14
Rated 5 out of 5 by from turbo tax Easy to understand format. Live chat assistance provided was excellent.
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo Tax lives up to the Turbo in its name! Turbo Tax give an estimation of how long it will take to complete your return with them. Their system is so efficient, I completed my return in half the estimated time. How awesome is that?!
Date published: 2023-01-14
Rated 5 out of 5 by from Excellent LIVE service I had a CPA, Kelly, assist me and answered all of my questions. He was very patient and enthusiastic.
Date published: 2023-01-14
Rated 5 out of 5 by from Easy to use This is my 7th year using Turbo Tax. It is very easy to use. No need to buy sofware.
Date published: 2023-01-14
Rated 4 out of 5 by from TURBO TAX REVIEW DONT HAVE MUCH TO SAY . KEEP UP THE GREAT WORK , WILL DEFIANTLY RETURN NEXT YEAR
Date published: 2023-01-14
Rated 5 out of 5 by from Easy! I use TurboTax every year. It's simple and walks you through the process. I highly recommend it.
Date published: 2023-01-14
Rated 5 out of 5 by from Great service I received great professional help from the customer service representatives when I needed them.
Date published: 2023-01-14
Rated 5 out of 5 by from TurboTax is awesome Great customer service . Very helpful. Easy to use
Date published: 2023-01-14
Rated 5 out of 5 by from 8th Year in a row of using Turbo Tax Turbo Tax has always gotten me the best refund. I will continue to use them.
Date published: 2023-01-14
All TurboTax® Offerings Reviews - Page 5539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Need better way to handle E-file rejects My original 2021 Fed return was rejected. I corrected and refiled again, but you only sent a single email to notify me the second eFile was rejected. I never saw it and now it is 2023 and evidently my return was never processed AND the efile deadline has passed. You need to monitor clients status and notify them at least once a month is their return has yet to be accepted. A single email warning does NOT suffice.
Date published: 2023-01-14
Rated 5 out of 5 by from turbo tax Easy to understand format. Live chat assistance provided was excellent.
Date published: 2023-01-14
Rated 5 out of 5 by from Turbo Tax lives up to the Turbo in its name! Turbo Tax give an estimation of how long it will take to complete your return with them. Their system is so efficient, I completed my return in half the estimated time. How awesome is that?!
Date published: 2023-01-14
Rated 5 out of 5 by from Excellent LIVE service I had a CPA, Kelly, assist me and answered all of my questions. He was very patient and enthusiastic.
Date published: 2023-01-14
Rated 5 out of 5 by from Easy to use This is my 7th year using Turbo Tax. It is very easy to use. No need to buy sofware.
Date published: 2023-01-14
Rated 4 out of 5 by from TURBO TAX REVIEW DONT HAVE MUCH TO SAY . KEEP UP THE GREAT WORK , WILL DEFIANTLY RETURN NEXT YEAR
Date published: 2023-01-14
Rated 5 out of 5 by from Easy! I use TurboTax every year. It's simple and walks you through the process. I highly recommend it.
Date published: 2023-01-14
Rated 5 out of 5 by from Great service I received great professional help from the customer service representatives when I needed them.
Date published: 2023-01-14
Rated 5 out of 5 by from TurboTax is awesome Great customer service . Very helpful. Easy to use
Date published: 2023-01-14
Rated 5 out of 5 by from 8th Year in a row of using Turbo Tax Turbo Tax has always gotten me the best refund. I will continue to use them.
Date published: 2023-01-14
All TurboTax® Offerings Reviews - Page 5539