TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy, easy, easy. The way I like it! Excellent! It was better than I thought. Outstanding and easy!
Date published: 2023-03-28
Rated 4 out of 5 by from Nice job I had a two state return this year and Turbo Tax helped a lot.
Date published: 2023-03-28
Rated 5 out of 5 by from Had Problems, But They Fixed It Overall a great tool! It made a lot of forms very, very easy to find and fill out. There was a snag with my state tax forms, but their representatives were very friendly and willing to help. Now it's fixed and my taxes are filed!
Date published: 2023-03-28
Rated 3 out of 5 by from has some problems, but overall okay My filing was supposed to be free since I have a quickbooks subscription. It was not free. Also, this is the third year in a row my quickbooks info has a problem when Intuit brings it into TurboTax. I end up having to type everything in manually from quickbooks. huge waste.
Date published: 2023-03-28
Rated 3 out of 5 by from Continue to increase cost I get so far into my taxes just to find at the very end, every year, they increase the price a little more.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT PRODUCT Easy to navigate..I can't think of any thing that would improve you product.. Thanks..You aRE THE BEST
Date published: 2023-03-28
Rated 3 out of 5 by from Paying twice Purchased download but wouldn’t work on IPad. Having to pay twice for program stinks.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes it easy You do have to be organized but TT walks you through it step by step, asks questions you may not have thought of or remembered. The cost, to me, is steep and if you just want to pay from your refund, it is another $39? That's all...
Date published: 2023-03-28
Rated 5 out of 5 by from Life Saver I honestly don't know what I'd do without Turbo Tax. I started out filing my taxes on Turbo Tax years ago, but after opening a business and having a CPA, I tried an alternative tax agent a couple years ago which became a very unfortunate situation of never seeing my refund and IRS detecting fraudulent filing. I'm so happy to be back to using TurboTax - it's easier than easy, you can tell customer care is priority, the interface goes above and beyond to make things as simple as possible and you could even say fun with the whole "race meter" - all these additional features just make the process feel more like a game rather than a chore. Love love LOVE turbo tax!!!
Date published: 2023-03-28
Rated 1 out of 5 by from turbotax more like takesalifetimetax this was the worst experience i have ever had with filling with turbotax, and ive been a customer for 10 years i file every year with them but to start i bought the deluxe plus federal and state, but then it charges me 50 do download the state then another 25 a state so all in all i ended up spending over 150 to file myself, and the one time i have a problem i cant find anyone to contact for help but a phone bot that didn't know what i was saying when i asked to speak to someone. well next year looks like i'm off to find another tax service!!!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, easy, easy. The way I like it! Excellent! It was better than I thought. Outstanding and easy!
Date published: 2023-03-28
Rated 4 out of 5 by from Nice job I had a two state return this year and Turbo Tax helped a lot.
Date published: 2023-03-28
Rated 5 out of 5 by from Had Problems, But They Fixed It Overall a great tool! It made a lot of forms very, very easy to find and fill out. There was a snag with my state tax forms, but their representatives were very friendly and willing to help. Now it's fixed and my taxes are filed!
Date published: 2023-03-28
Rated 3 out of 5 by from has some problems, but overall okay My filing was supposed to be free since I have a quickbooks subscription. It was not free. Also, this is the third year in a row my quickbooks info has a problem when Intuit brings it into TurboTax. I end up having to type everything in manually from quickbooks. huge waste.
Date published: 2023-03-28
Rated 3 out of 5 by from Continue to increase cost I get so far into my taxes just to find at the very end, every year, they increase the price a little more.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT PRODUCT Easy to navigate..I can't think of any thing that would improve you product.. Thanks..You aRE THE BEST
Date published: 2023-03-28
Rated 3 out of 5 by from Paying twice Purchased download but wouldn’t work on IPad. Having to pay twice for program stinks.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes it easy You do have to be organized but TT walks you through it step by step, asks questions you may not have thought of or remembered. The cost, to me, is steep and if you just want to pay from your refund, it is another $39? That's all...
Date published: 2023-03-28
Rated 5 out of 5 by from Life Saver I honestly don't know what I'd do without Turbo Tax. I started out filing my taxes on Turbo Tax years ago, but after opening a business and having a CPA, I tried an alternative tax agent a couple years ago which became a very unfortunate situation of never seeing my refund and IRS detecting fraudulent filing. I'm so happy to be back to using TurboTax - it's easier than easy, you can tell customer care is priority, the interface goes above and beyond to make things as simple as possible and you could even say fun with the whole "race meter" - all these additional features just make the process feel more like a game rather than a chore. Love love LOVE turbo tax!!!
Date published: 2023-03-28
Rated 1 out of 5 by from turbotax more like takesalifetimetax this was the worst experience i have ever had with filling with turbotax, and ive been a customer for 10 years i file every year with them but to start i bought the deluxe plus federal and state, but then it charges me 50 do download the state then another 25 a state so all in all i ended up spending over 150 to file myself, and the one time i have a problem i cant find anyone to contact for help but a phone bot that didn't know what i was saying when i asked to speak to someone. well next year looks like i'm off to find another tax service!!!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5539