TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Crusita was Awesome My experience was very easy going and Crusita was very helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax helpful Everyone I have talked to for help very professional and helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Turbo tax is User friendly and fast. I will use it again.
Date published: 2022-03-03
Rated 2 out of 5 by from Getting too expensive! Getting too expensive to use. Will consider another tax company next year. Started trading stocks, and have a loss this year so I have to upgrade to deluxe to file. This is too expensive for my simple tax returns.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbotax It was very easy to use and very reasonable. Can't wait to file again next year with Turbotax.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax has gone to heck This is the last time I will overuse Turbo tax. It made me fill out a Puerto Rico only form even though we have nothing to do with PR and have never even been there. then it did not transfer our charitable deductions over correctly and that stopped e-filing. TOTAL DISASTER and I be I over paid.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, switched from HR Block H R block had me so confused I decided to switch over to Turbo, best decision.
Date published: 2022-03-03
Rated 1 out of 5 by from Disappointed at this time! Its just too expensive too much fees and charge! nothing else but overall it okay, Travis is very patience and has a clear voice when we talked by phone.
Date published: 2022-03-03
Rated 2 out of 5 by from Disappointed Several places during tax prep where Turtotax didn't know what to do, or was giving me wrong directions. The help and search features were not very useful. Best way to get over the hurdle was to go to Google and find answers. The quality of the product seems to go down each year. Am very tempted to switch to another product next year. The fact that TT has my history is the only reason I put up with the poor quality
Date published: 2022-03-03
Rated 1 out of 5 by from WATCH OUT they find a loop hole for everything to get you to pay for services, you are already paying for the assistance and then they charge for paying with your refund.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5533
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Crusita was Awesome My experience was very easy going and Crusita was very helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax helpful Everyone I have talked to for help very professional and helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Turbo tax is User friendly and fast. I will use it again.
Date published: 2022-03-03
Rated 2 out of 5 by from Getting too expensive! Getting too expensive to use. Will consider another tax company next year. Started trading stocks, and have a loss this year so I have to upgrade to deluxe to file. This is too expensive for my simple tax returns.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbotax It was very easy to use and very reasonable. Can't wait to file again next year with Turbotax.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax has gone to heck This is the last time I will overuse Turbo tax. It made me fill out a Puerto Rico only form even though we have nothing to do with PR and have never even been there. then it did not transfer our charitable deductions over correctly and that stopped e-filing. TOTAL DISASTER and I be I over paid.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, switched from HR Block H R block had me so confused I decided to switch over to Turbo, best decision.
Date published: 2022-03-03
Rated 1 out of 5 by from Disappointed at this time! Its just too expensive too much fees and charge! nothing else but overall it okay, Travis is very patience and has a clear voice when we talked by phone.
Date published: 2022-03-03
Rated 2 out of 5 by from Disappointed Several places during tax prep where Turtotax didn't know what to do, or was giving me wrong directions. The help and search features were not very useful. Best way to get over the hurdle was to go to Google and find answers. The quality of the product seems to go down each year. Am very tempted to switch to another product next year. The fact that TT has my history is the only reason I put up with the poor quality
Date published: 2022-03-03
Rated 1 out of 5 by from WATCH OUT they find a loop hole for everything to get you to pay for services, you are already paying for the assistance and then they charge for paying with your refund.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5533