TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
Rated 3 out of 5 by from TURBO AGAIN Some explainations werre unclear. I had to Google for more information.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy process It was very easy to file, although I had to pay a fee on what i though was a simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo TAX is really good! I like Turbo Tax. It is easy to use and very efficient
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is OUTSTANDING I have used Turbo Tax since the late 80s/early 90s. It continues to improve every year. Very user friendly. Without reservation, I highly recommend this product.
Date published: 2023-03-24
Rated 5 out of 5 by from Items to click on A few times I wanted to continue but was clicking on the wrong continue button. Didn't really let me know exactly which one.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Easy .... Turbo Tax walks you through Very user friendly. Using Turbo Tax is simple and easy .... and pretty painless
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5532
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
Rated 3 out of 5 by from TURBO AGAIN Some explainations werre unclear. I had to Google for more information.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy process It was very easy to file, although I had to pay a fee on what i though was a simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo TAX is really good! I like Turbo Tax. It is easy to use and very efficient
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is OUTSTANDING I have used Turbo Tax since the late 80s/early 90s. It continues to improve every year. Very user friendly. Without reservation, I highly recommend this product.
Date published: 2023-03-24
Rated 5 out of 5 by from Items to click on A few times I wanted to continue but was clicking on the wrong continue button. Didn't really let me know exactly which one.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Easy .... Turbo Tax walks you through Very user friendly. Using Turbo Tax is simple and easy .... and pretty painless
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5532