TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
Rated 5 out of 5 by from Live agent was great! Program is amazing! Linda was very helpful, and I was able to complete my taxes during my lunch break.
Date published: 2023-03-24
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5527
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable experience I have been using TurboTax for the past three years, and every year they have made my tax return easy to navigate and understand
Date published: 2023-03-24
Rated 3 out of 5 by from Disappointed I had to buy the more expensive version just because I had one income that was a bond or stock or retirement, I think it was a ripoff. There goes my whole refund.
Date published: 2023-03-24
Rated 5 out of 5 by from Old Friend, been helping with taxes for decades! As my taxes have gotten harder over the years, pension income, dividends and foreign taxes paid, TurboTax takes the complexity out of the process.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax Saved Me Some Time The process was pretty straight forward. There was a little confusion in the "income" section, but I figured it out. And there was confusion at the very end pertaining to filing. But I chatted with someone named Maria, who was very helpful.
Date published: 2023-03-24
Rated 5 out of 5 by from Filing Taxes Made Easy The live Turbo Tax Expert put my mind at ease after I questioned whether I entered values correctly. Not all banks provide concise data.
Date published: 2023-03-24
Rated 5 out of 5 by from Live agent was great! Program is amazing! Linda was very helpful, and I was able to complete my taxes during my lunch break.
Date published: 2023-03-24
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5527