TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! Quick and easy to use. Will definitely be using Turbo Tax from now on.
Date published: 2023-03-24
Rated 5 out of 5 by from Job well done Turbo Tax got both returns done without fuss or bother.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is extremely easy and I love it Easy, makes me understand what is going on, the whys and the hows
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the Best Product out there today Excellent product, very straight forward and easy to understand to make required entries for a successful transmission of the federal and state return.
Date published: 2023-03-24
Rated 3 out of 5 by from Unnecessarily complicated. I have used Turbo Tax for many years, and it is reliable and gets the job done. However, it makes a simple returns seem more complicated than they really are by asking a lot of extra questions. It is also difficult to step back to specific entry to revise without going through several steps. There are also added charges for upgrading to more expensive packages for such simple and common situation as having sold some stocks, or having received unemployment, which I think should be included in the basic package.
Date published: 2023-03-24
Rated 2 out of 5 by from Used to be great until having to pay 80$ The price to send in just keeps getting higher and higher and for doing the same thing I've always done despite my $15 dollar dividends makes me have to pay instead of the free option. Getting way to pricey for me to even recommend it to anyone. Despite the price and my questions why it even keeps going up for the same things, its a good place to have everything done simple and if you already used it before its that much easier. Probably better ones out there that don't require you to pay as much as here if at all.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax I like using TurboTax for federal and state I just wish if I don’t pay anything in the state, why TurboTax charges me? $59 for state
Date published: 2023-03-24
Rated 4 out of 5 by from Great Live Chat Service Roberta, my tax expert, was great. She was very friendly & took care of my problem without hesitation.
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax is helpful, but misleading TurboTax was pretty easy to use, but somehow you sold me the deluxe package when I thought I was doing the basic package. So I'm disappointed that I'm paying you more than I thought I'd be paying for your service.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome Help easy to use...I love this.. You should try it and I promise you will like it..
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! Quick and easy to use. Will definitely be using Turbo Tax from now on.
Date published: 2023-03-24
Rated 5 out of 5 by from Job well done Turbo Tax got both returns done without fuss or bother.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is extremely easy and I love it Easy, makes me understand what is going on, the whys and the hows
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the Best Product out there today Excellent product, very straight forward and easy to understand to make required entries for a successful transmission of the federal and state return.
Date published: 2023-03-24
Rated 3 out of 5 by from Unnecessarily complicated. I have used Turbo Tax for many years, and it is reliable and gets the job done. However, it makes a simple returns seem more complicated than they really are by asking a lot of extra questions. It is also difficult to step back to specific entry to revise without going through several steps. There are also added charges for upgrading to more expensive packages for such simple and common situation as having sold some stocks, or having received unemployment, which I think should be included in the basic package.
Date published: 2023-03-24
Rated 2 out of 5 by from Used to be great until having to pay 80$ The price to send in just keeps getting higher and higher and for doing the same thing I've always done despite my $15 dollar dividends makes me have to pay instead of the free option. Getting way to pricey for me to even recommend it to anyone. Despite the price and my questions why it even keeps going up for the same things, its a good place to have everything done simple and if you already used it before its that much easier. Probably better ones out there that don't require you to pay as much as here if at all.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax I like using TurboTax for federal and state I just wish if I don’t pay anything in the state, why TurboTax charges me? $59 for state
Date published: 2023-03-24
Rated 4 out of 5 by from Great Live Chat Service Roberta, my tax expert, was great. She was very friendly & took care of my problem without hesitation.
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax is helpful, but misleading TurboTax was pretty easy to use, but somehow you sold me the deluxe package when I thought I was doing the basic package. So I'm disappointed that I'm paying you more than I thought I'd be paying for your service.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome Help easy to use...I love this.. You should try it and I promise you will like it..
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5526