TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from terrible install experience almost asked for money We have used Turbo Tax for years and this year it installed but then would never open because it was stuck in an update loop. Even after manually downloading the update and installing, when opening it kept asking to update and then fail. There is NO turbo Tax help line which sucks!!! I had to get a computer savy person to look at the issue. He had had to uninstall and reinstall and finally it updated, He was very frustrated as well with the install and update process. They should really provide a 800 product support number, especially since the FAQ was useless.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great Very great easy I highly recommend using turbo tax to file your taxes
Date published: 2021-03-23
Rated 4 out of 5 by from Great after my learning curve I had foreign income credit and it took me a while to understand entries but i had a good phone call and all ended well
Date published: 2021-03-23
Rated 5 out of 5 by from Free and just what I needed... Thanks! Filed for free online and recovered my 2nd Stimulus check that I otherwise would not have received!!
Date published: 2021-03-23
Rated 4 out of 5 by from YAY It was easy to navigate for my first time ever doing taxes alone
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX WAS GREAT THE TWO PEOPLE THAT HELP WERE GREAT, THEY ANSWER ALL MY QUESTION AND GAVE OUT GOOD INFORMATION
Date published: 2021-03-23
Rated 5 out of 5 by from Great Job Great Easy Platform. Expert help was quick, knowledgeable and helpful
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome It’s been the way I’ve filed taxes for the past four years. It’s easy to use and it’s the way I will continue to file my taxes moving forward.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome I have used Turbo Tax for a few years now and I am very happy with the ease of filing. Will continue to use Turbo Tax.
Date published: 2021-03-23
Rated 4 out of 5 by from I love Turbo Tax they make it easy I love how easy Turbo Tax makes it, they explain everything.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5525
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from terrible install experience almost asked for money We have used Turbo Tax for years and this year it installed but then would never open because it was stuck in an update loop. Even after manually downloading the update and installing, when opening it kept asking to update and then fail. There is NO turbo Tax help line which sucks!!! I had to get a computer savy person to look at the issue. He had had to uninstall and reinstall and finally it updated, He was very frustrated as well with the install and update process. They should really provide a 800 product support number, especially since the FAQ was useless.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great Very great easy I highly recommend using turbo tax to file your taxes
Date published: 2021-03-23
Rated 4 out of 5 by from Great after my learning curve I had foreign income credit and it took me a while to understand entries but i had a good phone call and all ended well
Date published: 2021-03-23
Rated 5 out of 5 by from Free and just what I needed... Thanks! Filed for free online and recovered my 2nd Stimulus check that I otherwise would not have received!!
Date published: 2021-03-23
Rated 4 out of 5 by from YAY It was easy to navigate for my first time ever doing taxes alone
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX WAS GREAT THE TWO PEOPLE THAT HELP WERE GREAT, THEY ANSWER ALL MY QUESTION AND GAVE OUT GOOD INFORMATION
Date published: 2021-03-23
Rated 5 out of 5 by from Great Job Great Easy Platform. Expert help was quick, knowledgeable and helpful
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome It’s been the way I’ve filed taxes for the past four years. It’s easy to use and it’s the way I will continue to file my taxes moving forward.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome I have used Turbo Tax for a few years now and I am very happy with the ease of filing. Will continue to use Turbo Tax.
Date published: 2021-03-23
Rated 4 out of 5 by from I love Turbo Tax they make it easy I love how easy Turbo Tax makes it, they explain everything.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5525