TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
michael93933 from
great service
very helpful as well guided well as well as patient
Date published: 2023-02-22
Rated 2 out of 5 by
Jam67 from
Feels Money Grubbing - Will try HR Block next yr
Interface is great but the constant paywalls is very frustrating. I had to clear and restart because I accidentally stated I had an HSA, which made me upgrade and I couldnt go back. Then after restarting and doing the entire process again I ended up having to pay 80+ dollars anyway for state and federal because I had a measly 14 dollar foreign tax credit... Overall I likely will not use anymore and will try HR block next year
Date published: 2023-02-22
Rated 5 out of 5 by
bri2525 from
easy to use
The live was super easy and the assistant was very helpful and kind. She made the process very easy.
Date published: 2023-02-22
Rated 4 out of 5 by
cavsout70 from
it is good
fast mostly easy it is a tad messy with stock stuff but overall good
Date published: 2023-02-22
Rated 5 out of 5 by
Oscar The Grouch from
It was ok
Just didn't like how it didn't direct me to my begining of filing taxes maybe upset u don't pay for maximum. Anyway's also got like three accounts I need to figure or it need's to figure how to make sure it's only one account so I'm not getting confused.
Date published: 2023-02-22
Rated 1 out of 5 by
ZachMad from
Will be switching
I paid over $100 to file and could not even E-file. I will be switching next year.
Date published: 2023-02-22
Rated 5 out of 5 by
Mphill05 from
Always A Great Experience
I've been using Turbo Tax for years. It is simple, fast and their customer service can't be beat.
Date published: 2023-02-22
Rated 1 out of 5 by
Pam 1959 from
Turbo Tax Used to Awesome
Turbo tax used to be great until they changed the way you have to print your tax return I have spent the last 2 hours loading Acrobat reader and now i CAN NOT print my taxes. Absolute nonsense. This shouldn't be so complicated. Never had this problem before until this year for my 2022 taxes
Date published: 2023-02-22
Rated 5 out of 5 by
MamaHam from
Worth the money
Easy to use and easy to understand. Help options worked well for me.
Date published: 2023-02-22
Rated 5 out of 5 by
Rahul1618 from
Thanks for everything, truly
I don't know how I'd do taxes without TurboTax. No seriously, this is an indictment of the education system and information available to the general public without a lot of work that most people don't have time for.
All TurboTax® Offerings Reviews - Page 5522
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
michael93933 from
great service
very helpful as well guided well as well as patient
Date published: 2023-02-22
Rated 2 out of 5 by
Jam67 from
Feels Money Grubbing - Will try HR Block next yr
Interface is great but the constant paywalls is very frustrating. I had to clear and restart because I accidentally stated I had an HSA, which made me upgrade and I couldnt go back. Then after restarting and doing the entire process again I ended up having to pay 80+ dollars anyway for state and federal because I had a measly 14 dollar foreign tax credit... Overall I likely will not use anymore and will try HR block next year
Date published: 2023-02-22
Rated 5 out of 5 by
bri2525 from
easy to use
The live was super easy and the assistant was very helpful and kind. She made the process very easy.
Date published: 2023-02-22
Rated 4 out of 5 by
cavsout70 from
it is good
fast mostly easy it is a tad messy with stock stuff but overall good
Date published: 2023-02-22
Rated 5 out of 5 by
Oscar The Grouch from
It was ok
Just didn't like how it didn't direct me to my begining of filing taxes maybe upset u don't pay for maximum. Anyway's also got like three accounts I need to figure or it need's to figure how to make sure it's only one account so I'm not getting confused.
Date published: 2023-02-22
Rated 1 out of 5 by
ZachMad from
Will be switching
I paid over $100 to file and could not even E-file. I will be switching next year.
Date published: 2023-02-22
Rated 5 out of 5 by
Mphill05 from
Always A Great Experience
I've been using Turbo Tax for years. It is simple, fast and their customer service can't be beat.
Date published: 2023-02-22
Rated 1 out of 5 by
Pam 1959 from
Turbo Tax Used to Awesome
Turbo tax used to be great until they changed the way you have to print your tax return I have spent the last 2 hours loading Acrobat reader and now i CAN NOT print my taxes. Absolute nonsense. This shouldn't be so complicated. Never had this problem before until this year for my 2022 taxes
Date published: 2023-02-22
Rated 5 out of 5 by
MamaHam from
Worth the money
Easy to use and easy to understand. Help options worked well for me.
Date published: 2023-02-22
Rated 5 out of 5 by
Rahul1618 from
Thanks for everything, truly
I don't know how I'd do taxes without TurboTax. No seriously, this is an indictment of the education system and information available to the general public without a lot of work that most people don't have time for.
All TurboTax® Offerings Reviews - Page 5522
Date published: 2023-02-22