TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great service very helpful as well guided well as well as patient
Date published: 2023-02-22
Rated 2 out of 5 by from Feels Money Grubbing - Will try HR Block next yr Interface is great but the constant paywalls is very frustrating. I had to clear and restart because I accidentally stated I had an HSA, which made me upgrade and I couldnt go back. Then after restarting and doing the entire process again I ended up having to pay 80+ dollars anyway for state and federal because I had a measly 14 dollar foreign tax credit... Overall I likely will not use anymore and will try HR block next year
Date published: 2023-02-22
Rated 5 out of 5 by from easy to use The live was super easy and the assistant was very helpful and kind. She made the process very easy.
Date published: 2023-02-22
Rated 4 out of 5 by from it is good fast mostly easy it is a tad messy with stock stuff but overall good
Date published: 2023-02-22
Rated 5 out of 5 by from It was ok Just didn't like how it didn't direct me to my begining of filing taxes maybe upset u don't pay for maximum. Anyway's also got like three accounts I need to figure or it need's to figure how to make sure it's only one account so I'm not getting confused.
Date published: 2023-02-22
Rated 1 out of 5 by from Will be switching I paid over $100 to file and could not even E-file. I will be switching next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Always A Great Experience I've been using Turbo Tax for years. It is simple, fast and their customer service can't be beat.
Date published: 2023-02-22
Rated 1 out of 5 by from Turbo Tax Used to Awesome Turbo tax used to be great until they changed the way you have to print your tax return I have spent the last 2 hours loading Acrobat reader and now i CAN NOT print my taxes. Absolute nonsense. This shouldn't be so complicated. Never had this problem before until this year for my 2022 taxes
Date published: 2023-02-22
Rated 5 out of 5 by from Worth the money Easy to use and easy to understand. Help options worked well for me.
Date published: 2023-02-22
Rated 5 out of 5 by from Thanks for everything, truly I don't know how I'd do taxes without TurboTax. No seriously, this is an indictment of the education system and information available to the general public without a lot of work that most people don't have time for.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great service very helpful as well guided well as well as patient
Date published: 2023-02-22
Rated 2 out of 5 by from Feels Money Grubbing - Will try HR Block next yr Interface is great but the constant paywalls is very frustrating. I had to clear and restart because I accidentally stated I had an HSA, which made me upgrade and I couldnt go back. Then after restarting and doing the entire process again I ended up having to pay 80+ dollars anyway for state and federal because I had a measly 14 dollar foreign tax credit... Overall I likely will not use anymore and will try HR block next year
Date published: 2023-02-22
Rated 5 out of 5 by from easy to use The live was super easy and the assistant was very helpful and kind. She made the process very easy.
Date published: 2023-02-22
Rated 4 out of 5 by from it is good fast mostly easy it is a tad messy with stock stuff but overall good
Date published: 2023-02-22
Rated 5 out of 5 by from It was ok Just didn't like how it didn't direct me to my begining of filing taxes maybe upset u don't pay for maximum. Anyway's also got like three accounts I need to figure or it need's to figure how to make sure it's only one account so I'm not getting confused.
Date published: 2023-02-22
Rated 1 out of 5 by from Will be switching I paid over $100 to file and could not even E-file. I will be switching next year.
Date published: 2023-02-22
Rated 5 out of 5 by from Always A Great Experience I've been using Turbo Tax for years. It is simple, fast and their customer service can't be beat.
Date published: 2023-02-22
Rated 1 out of 5 by from Turbo Tax Used to Awesome Turbo tax used to be great until they changed the way you have to print your tax return I have spent the last 2 hours loading Acrobat reader and now i CAN NOT print my taxes. Absolute nonsense. This shouldn't be so complicated. Never had this problem before until this year for my 2022 taxes
Date published: 2023-02-22
Rated 5 out of 5 by from Worth the money Easy to use and easy to understand. Help options worked well for me.
Date published: 2023-02-22
Rated 5 out of 5 by from Thanks for everything, truly I don't know how I'd do taxes without TurboTax. No seriously, this is an indictment of the education system and information available to the general public without a lot of work that most people don't have time for.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5522