TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
kekemarie67 from
did what i needed it to do
it was good i needed my taxes done and they got done
Date published: 2023-03-24
Rated 3 out of 5 by
DaleNeg from
Turbotax---what a pain!
Doesn't have enough financial institutions in there library. Their options for inserting data was horific. Last years and all the years before were way easier. This may be my last year using it. It also cost way more!
Date published: 2023-03-24
Rated 2 out of 5 by
RJG1414 from
Extremely difficult
My experience with Turbotax was overwhelming, costly and took me way too long. They made me upgrade multiple times to pay them more money for reasons I had no control over. Their customer service was very good, but may consider filing by mail next year with all of the extra charges that Turbotax has.
Date published: 2023-03-24
Rated 5 out of 5 by
SteveMarge from
Easy to use. I even had to amend my return, but st
Been using TurboTax for many, many years. Have always been satisfied.
Date published: 2023-03-24
Rated 3 out of 5 by
Fghij from
Turbo tax
Promised 20% discount didn’t get it. Probably won’t use TT again
Date published: 2023-03-24
Rated 5 out of 5 by
Zacarra from
good?
I think its nice. this is the first time that i did my taxes and i think that its helping alot.
Date published: 2023-03-24
Rated 5 out of 5 by
Ado1534 from
turbo tax 2022
I have been using Turbo Tax for many years. I am very happy and confident
Date published: 2023-03-24
Rated 4 out of 5 by
WESretired from
Turbo Tax experience
For the most part I find turbo tax quite user friendly except for: The help option does not contain information that I am seeking answers for. Several items "need review" although the info appears to be complete and accurate.
Date published: 2023-03-24
Rated 1 out of 5 by
MadMan154678 from
Extremely annoying interface
Would not recommend, not going to use this service again. Clunky and hard to navigate. Also up-charging me at the end, really? Some information got imported wrong, had to manually change it and go over everything to make sure the software brought it in right. Kind of annoying, if I can't trust the software to import numbers right what's the point?
Date published: 2023-03-24
Rated 4 out of 5 by
lavera66 from
financial institutions
need more financial institutions listed,none of mine were listed. i had to manually add everything
All TurboTax® Offerings Reviews - Page 5518
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kekemarie67 from
did what i needed it to do
it was good i needed my taxes done and they got done
Date published: 2023-03-24
Rated 3 out of 5 by
DaleNeg from
Turbotax---what a pain!
Doesn't have enough financial institutions in there library. Their options for inserting data was horific. Last years and all the years before were way easier. This may be my last year using it. It also cost way more!
Date published: 2023-03-24
Rated 2 out of 5 by
RJG1414 from
Extremely difficult
My experience with Turbotax was overwhelming, costly and took me way too long. They made me upgrade multiple times to pay them more money for reasons I had no control over. Their customer service was very good, but may consider filing by mail next year with all of the extra charges that Turbotax has.
Date published: 2023-03-24
Rated 5 out of 5 by
SteveMarge from
Easy to use. I even had to amend my return, but st
Been using TurboTax for many, many years. Have always been satisfied.
Date published: 2023-03-24
Rated 3 out of 5 by
Fghij from
Turbo tax
Promised 20% discount didn’t get it. Probably won’t use TT again
Date published: 2023-03-24
Rated 5 out of 5 by
Zacarra from
good?
I think its nice. this is the first time that i did my taxes and i think that its helping alot.
Date published: 2023-03-24
Rated 5 out of 5 by
Ado1534 from
turbo tax 2022
I have been using Turbo Tax for many years. I am very happy and confident
Date published: 2023-03-24
Rated 4 out of 5 by
WESretired from
Turbo Tax experience
For the most part I find turbo tax quite user friendly except for: The help option does not contain information that I am seeking answers for. Several items "need review" although the info appears to be complete and accurate.
Date published: 2023-03-24
Rated 1 out of 5 by
MadMan154678 from
Extremely annoying interface
Would not recommend, not going to use this service again. Clunky and hard to navigate. Also up-charging me at the end, really? Some information got imported wrong, had to manually change it and go over everything to make sure the software brought it in right. Kind of annoying, if I can't trust the software to import numbers right what's the point?
Date published: 2023-03-24
Rated 4 out of 5 by
lavera66 from
financial institutions
need more financial institutions listed,none of mine were listed. i had to manually add everything
All TurboTax® Offerings Reviews - Page 5518
Date published: 2023-03-24