TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Kris2377 from
TurboTax is great
Easy to use and easy to get answers. Love using it.
Date published: 2022-04-18
Rated 4 out of 5 by
RojoGato from
Great Program But Some Complications
TurboTax Premier is a great program. However, some of the answers are hard to find or not very clear.
Date published: 2022-04-18
Rated 4 out of 5 by
Gejes from
Fairly easy to work with
Overall fairly straight forward. Had a bit of trouble with K-1 forms and finding business codes as well as some of the other numbers that were asked.
Date published: 2022-04-18
Rated 5 out of 5 by
Lulublue from
Turbo Tax Relieved My Stress
At a total standstill on what to do next; requested a call and in minutes Jeff called! Waked me through each step and answered all of my questions! I was very impressed with the service he gave and Turbo Tax overall!
Date published: 2022-04-18
Rated 5 out of 5 by
mannam from
wonderful software and very easy to use
wonderful software and very easy to use and very clear
Date published: 2022-04-18
Rated 5 out of 5 by
Lanie64 from
Turbo Tax is Confidence
I have been using TTx for over 10 years. It is user friendly, provides assistance if needed and allows me file taxes with confidence!
Date published: 2022-04-18
Rated 4 out of 5 by
drank12 from
Added FEES are getting crazy
When I download the forms from the Turbo Tax website, I am OK with paying the fee when I file..... I do NOT agree with the extra $39 fee they charge me for a processing fee.
Date published: 2022-04-18
Rated 3 out of 5 by
2b4nzic from
Turbo Tax needs some help
One thing that always happens at the end. You have one free state, do you want to use it now? Then when you get to the end they want payment for your "Free" state. I used TurboTax Online last year and will never do that again. There are other issues that I saw and my brain is mush right now, so not a good time for a review. I just paid for the free state so that was easy to remember. There must be a simpler way to do taxes than what we have.
Date published: 2022-04-18
Rated 5 out of 5 by
Buddy777 from
TurboTax is great!
It's so easy to do your taxes with TurboTax. You just follow the instructions step by step and they check everything. I couldn't do my taxes without it!
Date published: 2022-04-18
Rated 5 out of 5 by
AWEYERS1994 from
easy to use
NOTHING TO REPORT. EASY TO USE. WILL USE IN THE FUTURE
All TurboTax® Offerings Reviews - Page 5517
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kris2377 from
TurboTax is great
Easy to use and easy to get answers. Love using it.
Date published: 2022-04-18
Rated 4 out of 5 by
RojoGato from
Great Program But Some Complications
TurboTax Premier is a great program. However, some of the answers are hard to find or not very clear.
Date published: 2022-04-18
Rated 4 out of 5 by
Gejes from
Fairly easy to work with
Overall fairly straight forward. Had a bit of trouble with K-1 forms and finding business codes as well as some of the other numbers that were asked.
Date published: 2022-04-18
Rated 5 out of 5 by
Lulublue from
Turbo Tax Relieved My Stress
At a total standstill on what to do next; requested a call and in minutes Jeff called! Waked me through each step and answered all of my questions! I was very impressed with the service he gave and Turbo Tax overall!
Date published: 2022-04-18
Rated 5 out of 5 by
mannam from
wonderful software and very easy to use
wonderful software and very easy to use and very clear
Date published: 2022-04-18
Rated 5 out of 5 by
Lanie64 from
Turbo Tax is Confidence
I have been using TTx for over 10 years. It is user friendly, provides assistance if needed and allows me file taxes with confidence!
Date published: 2022-04-18
Rated 4 out of 5 by
drank12 from
Added FEES are getting crazy
When I download the forms from the Turbo Tax website, I am OK with paying the fee when I file..... I do NOT agree with the extra $39 fee they charge me for a processing fee.
Date published: 2022-04-18
Rated 3 out of 5 by
2b4nzic from
Turbo Tax needs some help
One thing that always happens at the end. You have one free state, do you want to use it now? Then when you get to the end they want payment for your "Free" state. I used TurboTax Online last year and will never do that again. There are other issues that I saw and my brain is mush right now, so not a good time for a review. I just paid for the free state so that was easy to remember. There must be a simpler way to do taxes than what we have.
Date published: 2022-04-18
Rated 5 out of 5 by
Buddy777 from
TurboTax is great!
It's so easy to do your taxes with TurboTax. You just follow the instructions step by step and they check everything. I couldn't do my taxes without it!
Date published: 2022-04-18
Rated 5 out of 5 by
AWEYERS1994 from
easy to use
NOTHING TO REPORT. EASY TO USE. WILL USE IN THE FUTURE
All TurboTax® Offerings Reviews - Page 5517
Date published: 2022-04-18