TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great I love turbo tax. Very easy to navigate and understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Back for Another Great Year with TTax Efficient, Encouragement throughout the process, thorough, especially for moderately complex returns such as rental property and new home acquisition.
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy The experience was smooth, accurate, and nonstressful.
Date published: 2023-03-24
Rated 4 out of 5 by from 2022 Version Still Good But Not As Good As Before I have been using TurboTax for the past 16 years and was a bit disappointed in this year's version. It was difficult to track data entered as you progressed through the program and to find data if needed later. Familiarity with the program was assumed to be at a higher level than previously required. I still consider TurboTax to be the best program out there.
Date published: 2023-03-24
Rated 4 out of 5 by from My Live Helper Was Awesome! It was my first time doing my taxes alone and I had some difficulty at first with an HSA form but my live helper was awesome and talked me through everything for nearly an hour.
Date published: 2023-03-24
Rated 1 out of 5 by from Overcharged me I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by from Gets the job done Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by from I like Turbotax Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love TurboTax!! But I hate the additional fees!! I Love using TurboTax and don't mind paying for the help!! What I hate is the additional fees for processing!! I may choose a different route in the future.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo was easy I didn't give it more stars as I'm not sure why I had to pay for Assisted Premier as I never really used it, the system was easy to use but I never talked with anyone and it made me pay more. The system is so easy to use for taxes, however.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great I love turbo tax. Very easy to navigate and understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Back for Another Great Year with TTax Efficient, Encouragement throughout the process, thorough, especially for moderately complex returns such as rental property and new home acquisition.
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy The experience was smooth, accurate, and nonstressful.
Date published: 2023-03-24
Rated 4 out of 5 by from 2022 Version Still Good But Not As Good As Before I have been using TurboTax for the past 16 years and was a bit disappointed in this year's version. It was difficult to track data entered as you progressed through the program and to find data if needed later. Familiarity with the program was assumed to be at a higher level than previously required. I still consider TurboTax to be the best program out there.
Date published: 2023-03-24
Rated 4 out of 5 by from My Live Helper Was Awesome! It was my first time doing my taxes alone and I had some difficulty at first with an HSA form but my live helper was awesome and talked me through everything for nearly an hour.
Date published: 2023-03-24
Rated 1 out of 5 by from Overcharged me I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by from Gets the job done Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by from I like Turbotax Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5517