TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome Wonderful experience. I wouldn’t trade it for a thing.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great for filing taxes! We have used Turbo Tax for many years, and find it easy to use, and very helpful in filing our taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Product Easy to use, got my taxes done quickly. Would recommend
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is Good, but Install times, need work I Have used TurboTax for well over the last 2 decades. and ordinarily it is a great piece of software. I bit pricey perhaps, but not so much when compared against tax prep services. My 2 main complaints about the software are that it is extremely computer resource intensive, old older Pc Hardware, and install times seem to take longer and longer. This latest version that covers the "2020 tax year", with updates, took well over 1.5 hours to install!!. if they were to streamline it's capabilities, keeping up with all the current tax changes, while reducing the install times. and make it easier to use, on 5-7 year old hardware(Not everyone throws away good, completely working hardware every 2-3 years people, Get with it, already!!) and when a person had to go and file an Amended Return. then it would get 1 of it's stars back. It would get back its full 5 star rating if they made it compatible with the Major Linux Distributions (Fedora, Ubuntu & Ubuntu Studio, & Linux Mint ) for starters. It is a rather simple to use program, but I would like to see it get more streamlined,. with the current times, as some people have jumped ship from BOTH Windows and Mac Platforms, and are running Linux, more and frequently, and the Numbers are growing monthly.
Date published: 2021-05-18
Rated 3 out of 5 by from Free has gotten expensive! Free Turbo-Tax cost me over $200 this year. I had no problem upgrading my mothers due to her health costs, but it wouldn't left me free file my own. This is the first time in 11 years that I have truly been unsatisfied with TurboTax.
Date published: 2021-05-18
Rated 2 out of 5 by from Disappointed this year I've been using TurboTax for years but this is the first year that I was very disappointed with the program. It wasn't as user friendly and it didn't explain what to do if the IRS had not processed my 2019 return and would reject my 2020 return. After I paid to file, your program said to mail it in. Then I should not be charged for the state return which of course was rejected too because of the federal return. Also, whereas you used to be able to ask questions within the program, this year it was not helpful at all.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBOTAX IS THE BEST FILING SOLUTION great source to use, I will be back next year and I will bring you more clients to use system
Date published: 2021-05-18
Rated 5 out of 5 by from easy quick and easy and i had no problems with my first time tax returns
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and easy, life is better with Turbo Tax. It's easy to get quick explanations for things, and it's also easy to move around and make changes if you've missed or mistyped something. And the graphics are nice, keeps it from being too scary.
Date published: 2021-05-18
Rated 5 out of 5 by from I am not a accountant but it was so straightforwar I am not a accountant but it was so straightforward. Just have you w-2 and turbotax will walk you through, item by item.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 552
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Wonderful experience. I wouldn’t trade it for a thing.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great for filing taxes! We have used Turbo Tax for many years, and find it easy to use, and very helpful in filing our taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from Great Product Easy to use, got my taxes done quickly. Would recommend
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is Good, but Install times, need work I Have used TurboTax for well over the last 2 decades. and ordinarily it is a great piece of software. I bit pricey perhaps, but not so much when compared against tax prep services. My 2 main complaints about the software are that it is extremely computer resource intensive, old older Pc Hardware, and install times seem to take longer and longer. This latest version that covers the "2020 tax year", with updates, took well over 1.5 hours to install!!. if they were to streamline it's capabilities, keeping up with all the current tax changes, while reducing the install times. and make it easier to use, on 5-7 year old hardware(Not everyone throws away good, completely working hardware every 2-3 years people, Get with it, already!!) and when a person had to go and file an Amended Return. then it would get 1 of it's stars back. It would get back its full 5 star rating if they made it compatible with the Major Linux Distributions (Fedora, Ubuntu & Ubuntu Studio, & Linux Mint ) for starters. It is a rather simple to use program, but I would like to see it get more streamlined,. with the current times, as some people have jumped ship from BOTH Windows and Mac Platforms, and are running Linux, more and frequently, and the Numbers are growing monthly.
Date published: 2021-05-18
Rated 3 out of 5 by from Free has gotten expensive! Free Turbo-Tax cost me over $200 this year. I had no problem upgrading my mothers due to her health costs, but it wouldn't left me free file my own. This is the first time in 11 years that I have truly been unsatisfied with TurboTax.
Date published: 2021-05-18
Rated 2 out of 5 by from Disappointed this year I've been using TurboTax for years but this is the first year that I was very disappointed with the program. It wasn't as user friendly and it didn't explain what to do if the IRS had not processed my 2019 return and would reject my 2020 return. After I paid to file, your program said to mail it in. Then I should not be charged for the state return which of course was rejected too because of the federal return. Also, whereas you used to be able to ask questions within the program, this year it was not helpful at all.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBOTAX IS THE BEST FILING SOLUTION great source to use, I will be back next year and I will bring you more clients to use system
Date published: 2021-05-18
Rated 5 out of 5 by from easy quick and easy and i had no problems with my first time tax returns
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and easy, life is better with Turbo Tax. It's easy to get quick explanations for things, and it's also easy to move around and make changes if you've missed or mistyped something. And the graphics are nice, keeps it from being too scary.
Date published: 2021-05-18
Rated 5 out of 5 by from I am not a accountant but it was so straightforwar I am not a accountant but it was so straightforward. Just have you w-2 and turbotax will walk you through, item by item.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 552