TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Simple and easy! The process was smooth, simple and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Idid it !!!! Made it simple and easy !! Thank you Will be using again next year
Date published: 2023-03-24
Rated 5 out of 5 by from Great Help Turbo Tax continues to make filing my yearly taxes easy and quick.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBO TAX Review We've been using TURBO TAX for many years. it is simple, easy and very accurate.
Date published: 2023-03-24
Rated 1 out of 5 by from Wow What a Waste I had to pay almost $400 dollars to figure out everything for myself. I had called and asked for help from one of your live assistants and they knew absolutely nothing! I also did not receive the discount of 20% off my filing that was advertised. I will not be using this again.
Date published: 2023-03-24
Rated 5 out of 5 by from It's awesome Great very easy to do and not hard. Helps out a lot
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is awesome All in all, a fairly painless experience. You need to make sure that you have all the information asked for at hand. Took a couple of hours which is still shorter than doing it yourself. I have been using Turbo Tax for a few years now and will continue doing so.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo tax review Easy to work with however they keep raising rates for simple deductions
Date published: 2023-03-24
Rated 2 out of 5 by from 2022 Turbo Tax was a nightmare Have used Turbo Tax for at least 12 years and this was the worst experience ever. The software seemed to have glitches such as putting rental property with self-employed business, etc. Corrected it as soon as it came up when I reviewed the schedules. When our return went to the REVIEW stage, this error kept coming up... CHECK THIS ENTRY - SCHEDULE E WORKSHEET (ADDRESS ID): LINK TO QBI WKSHT SHOULD BE LINKED TO AN INDEPENDENT COPY OF QBI WORKSHEET WITH NO OTHER ACTIVITIES LINKED TO IT. So I went to Schedule E and made sure the response to QBI was NO and it was. Tried to get rid of it at least a dozen times and nothing. So I contacted Turbo Tax support and spoke to TWO different "experts." Tried everything that was suggested with ZERO results. Held on the phone for 20 or so minutes waiting for Second Expert to find someone who could help. Finally gave up, hung up, deleted the whole Schedule E and started over. I got it to work this time. Will look for a different, compatible tax software next year.
Date published: 2023-03-24
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for a few years now and I love it! I switched from H&R Block and feel like TurboTax is the easiest to understand, and always gets my my max refund. I own my own business, and TurboTax makes me feel empowered to do my taxes myself. Thanks TurboTax!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5508
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and easy! The process was smooth, simple and easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Idid it !!!! Made it simple and easy !! Thank you Will be using again next year
Date published: 2023-03-24
Rated 5 out of 5 by from Great Help Turbo Tax continues to make filing my yearly taxes easy and quick.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBO TAX Review We've been using TURBO TAX for many years. it is simple, easy and very accurate.
Date published: 2023-03-24
Rated 1 out of 5 by from Wow What a Waste I had to pay almost $400 dollars to figure out everything for myself. I had called and asked for help from one of your live assistants and they knew absolutely nothing! I also did not receive the discount of 20% off my filing that was advertised. I will not be using this again.
Date published: 2023-03-24
Rated 5 out of 5 by from It's awesome Great very easy to do and not hard. Helps out a lot
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is awesome All in all, a fairly painless experience. You need to make sure that you have all the information asked for at hand. Took a couple of hours which is still shorter than doing it yourself. I have been using Turbo Tax for a few years now and will continue doing so.
Date published: 2023-03-24
Rated 3 out of 5 by from Turbo tax review Easy to work with however they keep raising rates for simple deductions
Date published: 2023-03-24
Rated 2 out of 5 by from 2022 Turbo Tax was a nightmare Have used Turbo Tax for at least 12 years and this was the worst experience ever. The software seemed to have glitches such as putting rental property with self-employed business, etc. Corrected it as soon as it came up when I reviewed the schedules. When our return went to the REVIEW stage, this error kept coming up... CHECK THIS ENTRY - SCHEDULE E WORKSHEET (ADDRESS ID): LINK TO QBI WKSHT SHOULD BE LINKED TO AN INDEPENDENT COPY OF QBI WORKSHEET WITH NO OTHER ACTIVITIES LINKED TO IT. So I went to Schedule E and made sure the response to QBI was NO and it was. Tried to get rid of it at least a dozen times and nothing. So I contacted Turbo Tax support and spoke to TWO different "experts." Tried everything that was suggested with ZERO results. Held on the phone for 20 or so minutes waiting for Second Expert to find someone who could help. Finally gave up, hung up, deleted the whole Schedule E and started over. I got it to work this time. Will look for a different, compatible tax software next year.
Date published: 2023-03-24
Rated 5 out of 5 by from I love TurboTax I have used TurboTax for a few years now and I love it! I switched from H&R Block and feel like TurboTax is the easiest to understand, and always gets my my max refund. I own my own business, and TurboTax makes me feel empowered to do my taxes myself. Thanks TurboTax!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5508