TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Tax season 2022 Through the process, the system was providing misinformation and was not allowing me to complete the process. But my preparer Evelyn was wonderful. She walked me through the steps and identified the system error. When it was time to pay TurboTax, the online process did not allow me to complete my payment. So I had to do it through my laptop. I'm not sure if the fee I wanted to pay Evelyn's help was processed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy Very easy to do file and review the return. Really like it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax works well for me I have used Turbo Tax multiple years and enjoy the step by step approach
Date published: 2022-04-18
Rated 5 out of 5 by from very easy and helpful very easy and helpful. The call backs are fast and friendly thank you
Date published: 2022-04-18
Rated 3 out of 5 by from Transparency in TurboTax Not showing the tax forms as you work through your taxes creates a lack of transparency. Exposing the actual tax forms at the end of the product doesn't allow for immediate review of the true forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Thank you for free turbo tax! Thank you! easy to use. helpful that it remembers prior information and history of taxes and information
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Greate Very easy to use. I had not problems at all. I highly recommend it for basic tax returns like mine.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is Awesome It was a easy walk through and explanations. I recommend using turbotax
Date published: 2022-04-18
Rated 5 out of 5 by from Always helpful! Great and super helpful to file my taxes in a pinch.
Date published: 2022-04-18
Rated 2 out of 5 by from its not free I see the adds say its free but when you do it it come up that you have to pay
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Tax season 2022 Through the process, the system was providing misinformation and was not allowing me to complete the process. But my preparer Evelyn was wonderful. She walked me through the steps and identified the system error. When it was time to pay TurboTax, the online process did not allow me to complete my payment. So I had to do it through my laptop. I'm not sure if the fee I wanted to pay Evelyn's help was processed.
Date published: 2022-04-18
Rated 5 out of 5 by from easy Very easy to do file and review the return. Really like it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax works well for me I have used Turbo Tax multiple years and enjoy the step by step approach
Date published: 2022-04-18
Rated 5 out of 5 by from very easy and helpful very easy and helpful. The call backs are fast and friendly thank you
Date published: 2022-04-18
Rated 3 out of 5 by from Transparency in TurboTax Not showing the tax forms as you work through your taxes creates a lack of transparency. Exposing the actual tax forms at the end of the product doesn't allow for immediate review of the true forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Thank you for free turbo tax! Thank you! easy to use. helpful that it remembers prior information and history of taxes and information
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Greate Very easy to use. I had not problems at all. I highly recommend it for basic tax returns like mine.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is Awesome It was a easy walk through and explanations. I recommend using turbotax
Date published: 2022-04-18
Rated 5 out of 5 by from Always helpful! Great and super helpful to file my taxes in a pinch.
Date published: 2022-04-18
Rated 2 out of 5 by from its not free I see the adds say its free but when you do it it come up that you have to pay
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5502