TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Great Live Chat Service Roberta, my tax expert, was great. She was very friendly & took care of my problem without hesitation.
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax is helpful, but misleading TurboTax was pretty easy to use, but somehow you sold me the deluxe package when I thought I was doing the basic package. So I'm disappointed that I'm paying you more than I thought I'd be paying for your service.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome Help easy to use...I love this.. You should try it and I promise you will like it..
Date published: 2023-03-24
Rated 5 out of 5 by from I TRULY LOVE TURBOTAX! I have been using Turbo Tax for several years, and fall in love with it over and over again! Truly makes tax filing easy!!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax rocks Wonderful service lovvvvvvvvvvvvvvvvvvvvvvved it!!!
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome website I know my info is secure with very detailed instructions. I am a senior and save money by filing through Turbotax. I have filed with you for several years and reccommend Turbotax to my friends.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome TurboTax was so easy to use I would recommend it to anyone,
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax does the job first of all turbo tax does what it is supposed to do in an excellent manner, BUT it assumes that all users of turbo tax have experience with it which they do not. Bottom line if in the turbo tax package their was a small illustrated folder guiding the user through the process of firing up the disk it would be a good idea, too much hand holding is way better then not enough, thank you John.
Date published: 2023-03-24
Rated 1 out of 5 by from messed up our returns Me and my spouse filed our returns and turbo tax guided us to through their program. It ended up messing up our return and we had to amend our return costing us over double what it should have. When we called the "experts" we were given false advise, but luckily we called the IRS prior to mailing our amended return.
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is not worth it for Form 1120-H The Form 1120-H (which is Home Owners Associations) is in the list of TT forms, but there's no Step-by-Step for it, and when you reach the final "Filing" step, TT is confused between 1120 and 1120-H so you cannot file electronically. It's definitely not worth the price, but since I buy TT for my other business, using TT for my 1120-H is OK (just wish it did a better job supporting the form).
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5501
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Live Chat Service Roberta, my tax expert, was great. She was very friendly & took care of my problem without hesitation.
Date published: 2023-03-24
Rated 3 out of 5 by from TurboTax is helpful, but misleading TurboTax was pretty easy to use, but somehow you sold me the deluxe package when I thought I was doing the basic package. So I'm disappointed that I'm paying you more than I thought I'd be paying for your service.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome Help easy to use...I love this.. You should try it and I promise you will like it..
Date published: 2023-03-24
Rated 5 out of 5 by from I TRULY LOVE TURBOTAX! I have been using Turbo Tax for several years, and fall in love with it over and over again! Truly makes tax filing easy!!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax rocks Wonderful service lovvvvvvvvvvvvvvvvvvvvvvved it!!!
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome website I know my info is secure with very detailed instructions. I am a senior and save money by filing through Turbotax. I have filed with you for several years and reccommend Turbotax to my friends.
Date published: 2023-03-24
Rated 5 out of 5 by from Awesome TurboTax was so easy to use I would recommend it to anyone,
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax does the job first of all turbo tax does what it is supposed to do in an excellent manner, BUT it assumes that all users of turbo tax have experience with it which they do not. Bottom line if in the turbo tax package their was a small illustrated folder guiding the user through the process of firing up the disk it would be a good idea, too much hand holding is way better then not enough, thank you John.
Date published: 2023-03-24
Rated 1 out of 5 by from messed up our returns Me and my spouse filed our returns and turbo tax guided us to through their program. It ended up messing up our return and we had to amend our return costing us over double what it should have. When we called the "experts" we were given false advise, but luckily we called the IRS prior to mailing our amended return.
Date published: 2023-03-24
Rated 2 out of 5 by from TurboTax is not worth it for Form 1120-H The Form 1120-H (which is Home Owners Associations) is in the list of TT forms, but there's no Step-by-Step for it, and when you reach the final "Filing" step, TT is confused between 1120 and 1120-H so you cannot file electronically. It's definitely not worth the price, but since I buy TT for my other business, using TT for my 1120-H is OK (just wish it did a better job supporting the form).
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5501