TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TAXES FOR DUMMIES!! SO EASY TO FOLLOW This is my 8th year using Turbo Tax and each year I am just a little more impressed! The explanations are easy to read and understand. In all honesty the entire program is so transparent that is hard to believe it so economical. Thanks TurboTax
Date published: 2022-04-19
Rated 3 out of 5 by from Getting questions answered is not very good. For example "what is a 70001 error? Wasn't answered. Student info is lousy (my child is a college student) and confusing.
Date published: 2022-04-19
Rated 1 out of 5 by from to expensive in these tough economical times you could give people finacial break
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to understand with step by step instruct I had the most patient and knowledgeable representative.
Date published: 2022-04-19
Rated 3 out of 5 by from NOT FREE I don't like a surprise cost , when I used last year was free but not this year over 100.00 to file my taxes its 1st time I had to file 1095A I work part time & pay for my own health Insurance this was not what I thought . very disappointed will not use this next year
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax works but is slow, requires activation Turbo tax requires activation limiting to installs on 5 computers so beware. They never did this until a year ago. The software is slow as well and randomly installs states that aren't needed. The prompts work to get you through the taxes but the software itself feels bloated and hangs up from time to time. It also keeps asking for registration which takes more time to get into the actual software. It gets the job done though so there's that. Overall, decent software.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Big Time!!! Being using it for years!!! The software was easy to use and very thorough. It got the job done. smiling face!!!
Date published: 2022-04-19
Rated 4 out of 5 by from Tax season is exhausting! I’ve visited this site about 8 times in the past 2 days, making corrections. If it isn’t done correctly now, I do not care!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax honest opinion Everything was relatively straightforward and easy to follow, very simple and effective
Date published: 2022-04-19
Rated 5 out of 5 by from Great For me being a first time Turbo Tax user this sure was easy peasy. Thanks Turbo Tax!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TAXES FOR DUMMIES!! SO EASY TO FOLLOW This is my 8th year using Turbo Tax and each year I am just a little more impressed! The explanations are easy to read and understand. In all honesty the entire program is so transparent that is hard to believe it so economical. Thanks TurboTax
Date published: 2022-04-19
Rated 3 out of 5 by from Getting questions answered is not very good. For example "what is a 70001 error? Wasn't answered. Student info is lousy (my child is a college student) and confusing.
Date published: 2022-04-19
Rated 1 out of 5 by from to expensive in these tough economical times you could give people finacial break
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to understand with step by step instruct I had the most patient and knowledgeable representative.
Date published: 2022-04-19
Rated 3 out of 5 by from NOT FREE I don't like a surprise cost , when I used last year was free but not this year over 100.00 to file my taxes its 1st time I had to file 1095A I work part time & pay for my own health Insurance this was not what I thought . very disappointed will not use this next year
Date published: 2022-04-19
Rated 3 out of 5 by from Turbotax works but is slow, requires activation Turbo tax requires activation limiting to installs on 5 computers so beware. They never did this until a year ago. The software is slow as well and randomly installs states that aren't needed. The prompts work to get you through the taxes but the software itself feels bloated and hangs up from time to time. It also keeps asking for registration which takes more time to get into the actual software. It gets the job done though so there's that. Overall, decent software.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Big Time!!! Being using it for years!!! The software was easy to use and very thorough. It got the job done. smiling face!!!
Date published: 2022-04-19
Rated 4 out of 5 by from Tax season is exhausting! I’ve visited this site about 8 times in the past 2 days, making corrections. If it isn’t done correctly now, I do not care!
Date published: 2022-04-19
Rated 4 out of 5 by from Turbotax honest opinion Everything was relatively straightforward and easy to follow, very simple and effective
Date published: 2022-04-19
Rated 5 out of 5 by from Great For me being a first time Turbo Tax user this sure was easy peasy. Thanks Turbo Tax!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 551