TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from OK Making me complete the rating in order to process the return. It's Bs
Date published: 2021-04-14
Rated 5 out of 5 by from Quick file Easy to work through, easy to understand questions, and done!
Date published: 2021-04-14
Rated 4 out of 5 by from I was nervous, but I got through it I was nervous, but I got through it. Happy I got it done.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Made everything easy and understandable. Thank for another great year.
Date published: 2021-04-14
Rated 5 out of 5 by from Liked very much Talked to an agent. He was very good, calm, and professional/
Date published: 2021-04-14
Rated 3 out of 5 by from Getting worse year over year. Have used for over 10 years. This year was more buggy than most. Integration with Quickbooks SE was painful (it has been in the past as well, but worse this year). Will keep using because momentum is a strong force, but too many more of these glitches and I'll use a different prep program.
Date published: 2021-04-14
Rated 5 out of 5 by from Fast and Easy One of the fastest and easiest times I've had doing taxes. I forgot to do them till the last minute and turbotax was my best option to do them in time. I was helpful on explaining things to me when I didn't understand the questions and I liked how easy it was to correct my mistakes.
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful if you have any issues I have been playing catch up this year, filing 2018 and 2019 via paper on Turbotax software and then filing for 2020 using TurboTax Live Basic. Its been very helpful to have a tax expert there to assure me that I'm following the correct steps and asking questions about my info to make sure I'm submitting the correct information.
Date published: 2021-04-14
Rated 5 out of 5 by from Thanks this was god sent I have been homeless and I didn't know how to files with out my w2s in physical from and you all helped me find them and file thank you . You all also help me receive my situlmus which I haven't been able to receive
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax passes inspection... I have been totally satisfied with TurboTax these past 8 years that I have filed with them. This year there was a situation where I had no choice and was told that I had to use Premier for the $90.00 fee. What happened with free?
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from OK Making me complete the rating in order to process the return. It's Bs
Date published: 2021-04-14
Rated 5 out of 5 by from Quick file Easy to work through, easy to understand questions, and done!
Date published: 2021-04-14
Rated 4 out of 5 by from I was nervous, but I got through it I was nervous, but I got through it. Happy I got it done.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is Awesome Made everything easy and understandable. Thank for another great year.
Date published: 2021-04-14
Rated 5 out of 5 by from Liked very much Talked to an agent. He was very good, calm, and professional/
Date published: 2021-04-14
Rated 3 out of 5 by from Getting worse year over year. Have used for over 10 years. This year was more buggy than most. Integration with Quickbooks SE was painful (it has been in the past as well, but worse this year). Will keep using because momentum is a strong force, but too many more of these glitches and I'll use a different prep program.
Date published: 2021-04-14
Rated 5 out of 5 by from Fast and Easy One of the fastest and easiest times I've had doing taxes. I forgot to do them till the last minute and turbotax was my best option to do them in time. I was helpful on explaining things to me when I didn't understand the questions and I liked how easy it was to correct my mistakes.
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful if you have any issues I have been playing catch up this year, filing 2018 and 2019 via paper on Turbotax software and then filing for 2020 using TurboTax Live Basic. Its been very helpful to have a tax expert there to assure me that I'm following the correct steps and asking questions about my info to make sure I'm submitting the correct information.
Date published: 2021-04-14
Rated 5 out of 5 by from Thanks this was god sent I have been homeless and I didn't know how to files with out my w2s in physical from and you all helped me find them and file thank you . You all also help me receive my situlmus which I haven't been able to receive
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax passes inspection... I have been totally satisfied with TurboTax these past 8 years that I have filed with them. This year there was a situation where I had no choice and was told that I had to use Premier for the $90.00 fee. What happened with free?
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 551