TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from No warning IRS refuses correct AGI for e-file As of Feb. 27 TT failed to warn about IRS refusing to accept correct AGI as identifier and to give a work-around of some kind.
Date published: 2022-02-28
Rated 5 out of 5 by from great easy and simple not hard at all did not use tech support
Date published: 2022-02-28
Rated 3 out of 5 by from Not as good as the past In the past I was provided help in a chat or by phone — this time there was no help option unless you spend more money. Lost of questions asked about my prior tax return — I assumed turbo tax would pull up and transfer the info automatically. No tax breaks for being a student or owning a business, buying a truck for the business and using it for all the expenses — very confusing and no one to help navigate
Date published: 2022-02-28
Rated 4 out of 5 by from Great and easy way to file your taxes! I Love turbotax. Definitely recommend. And its free
Date published: 2022-02-28
Rated 1 out of 5 by from Very Bad Year with TurboTax Instructions were out of date, many items did not work properly. Ended up having to file the returns by mail - rather than e-filing. Very disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is really turbo Just awesome excellent tax computational services to the zenith
Date published: 2022-02-28
Rated 5 out of 5 by from Very courteous and very helpful Sharon was very very helpful and a pleasure to work out my taxes with.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy TurboTax is easy… I’ve always had a good experience with W-2s..,TurboTax makes the transition to self-employment from W-2s very simple and easy… I recommend TurboTax to everyone I know
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Completing my state and federal income tax went very smooth and was very easy to understand and follow. Thank you for the assistance, I truly appreciate it.
Date published: 2022-02-28
Rated 5 out of 5 by from Gets it Done! The "interview" approach is excellent. TurboTax prompts you along for the info it needs. If you have a document you don't know what to do with, you can look it up and then if you still need help, you can ask for a phone call. More businesses should be so helpful and responsive!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5500
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from No warning IRS refuses correct AGI for e-file As of Feb. 27 TT failed to warn about IRS refusing to accept correct AGI as identifier and to give a work-around of some kind.
Date published: 2022-02-28
Rated 5 out of 5 by from great easy and simple not hard at all did not use tech support
Date published: 2022-02-28
Rated 3 out of 5 by from Not as good as the past In the past I was provided help in a chat or by phone — this time there was no help option unless you spend more money. Lost of questions asked about my prior tax return — I assumed turbo tax would pull up and transfer the info automatically. No tax breaks for being a student or owning a business, buying a truck for the business and using it for all the expenses — very confusing and no one to help navigate
Date published: 2022-02-28
Rated 4 out of 5 by from Great and easy way to file your taxes! I Love turbotax. Definitely recommend. And its free
Date published: 2022-02-28
Rated 1 out of 5 by from Very Bad Year with TurboTax Instructions were out of date, many items did not work properly. Ended up having to file the returns by mail - rather than e-filing. Very disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is really turbo Just awesome excellent tax computational services to the zenith
Date published: 2022-02-28
Rated 5 out of 5 by from Very courteous and very helpful Sharon was very very helpful and a pleasure to work out my taxes with.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy TurboTax is easy… I’ve always had a good experience with W-2s..,TurboTax makes the transition to self-employment from W-2s very simple and easy… I recommend TurboTax to everyone I know
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Completing my state and federal income tax went very smooth and was very easy to understand and follow. Thank you for the assistance, I truly appreciate it.
Date published: 2022-02-28
Rated 5 out of 5 by from Gets it Done! The "interview" approach is excellent. TurboTax prompts you along for the info it needs. If you have a document you don't know what to do with, you can look it up and then if you still need help, you can ask for a phone call. More businesses should be so helpful and responsive!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5500