TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from GREAT PRODUCT! Very easy to use. The free service, for those of us who have very simple returns, is a very nice option.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax was great turbo tax was easy to use and walked my through everything
Date published: 2022-03-03
Rated 1 out of 5 by from Took 3 hours of my life I will never get back This was terrible. I was one hour in and about to get done, when it mentions some obscure number I missed from my state income tax. It was almost impossible to find. I spent over 45 minutes on the phone with an expert, just to have her tell me to clear it and start all over because somehow Alabama got added into my states even though I have never lived there. The system would not allow me to delete this. Once I did start over, I had the same issue. I finally fixed it myself without any help. Then I found out near the end I would have to pay $119 for my whole return. Okay fine. Whatever. At the end summary, I found out I would actually be paying TurboTax over $200 without any warning.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbo Tax! Easy to use (almost fool proof), with great explanations and guidance. I've used TurboTax since 2011. Won't ever change!
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax was great Straight forward and was able to get my e-file done without any problems!
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is great! Very simple explanations, easy experience. Made sure i got my best refund.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Tax Program While I really dislike doing our taxes, Turbo Tax makes it as painless as possible. It walks you through everything.
Date published: 2022-03-03
Rated 5 out of 5 by from My best experience when it came to filing my taxes Omega, the woman I was matched with was the most pleasant women I’ve ever spoken to!
Date published: 2022-03-03
Rated 4 out of 5 by from It was good It wasn't easy for me to have Turbo Tax go into my investment account. I had a QuickBooks's account a long time ago, and I couldn't find my password. I couldn't get a person to help me and it just kept going back to the login page. It would have been nice to have had the Help Options before I filed.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use and have lots of resources to look for support or questions.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5499
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT PRODUCT! Very easy to use. The free service, for those of us who have very simple returns, is a very nice option.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax was great turbo tax was easy to use and walked my through everything
Date published: 2022-03-03
Rated 1 out of 5 by from Took 3 hours of my life I will never get back This was terrible. I was one hour in and about to get done, when it mentions some obscure number I missed from my state income tax. It was almost impossible to find. I spent over 45 minutes on the phone with an expert, just to have her tell me to clear it and start all over because somehow Alabama got added into my states even though I have never lived there. The system would not allow me to delete this. Once I did start over, I had the same issue. I finally fixed it myself without any help. Then I found out near the end I would have to pay $119 for my whole return. Okay fine. Whatever. At the end summary, I found out I would actually be paying TurboTax over $200 without any warning.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbo Tax! Easy to use (almost fool proof), with great explanations and guidance. I've used TurboTax since 2011. Won't ever change!
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax was great Straight forward and was able to get my e-file done without any problems!
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is great! Very simple explanations, easy experience. Made sure i got my best refund.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Tax Program While I really dislike doing our taxes, Turbo Tax makes it as painless as possible. It walks you through everything.
Date published: 2022-03-03
Rated 5 out of 5 by from My best experience when it came to filing my taxes Omega, the woman I was matched with was the most pleasant women I’ve ever spoken to!
Date published: 2022-03-03
Rated 4 out of 5 by from It was good It wasn't easy for me to have Turbo Tax go into my investment account. I had a QuickBooks's account a long time ago, and I couldn't find my password. I couldn't get a person to help me and it just kept going back to the login page. It would have been nice to have had the Help Options before I filed.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax is easy to use! Easy to use and have lots of resources to look for support or questions.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5499