TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo free review I have been using turbo tax for several years and have always found it easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax was simple TurboTax was simple to complete my 2 jobs and 1 business
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is not excellent for active traders. I think I complained about this last year and it hasn't changed. I'm an active trader and had my 1099b's imported from TD Ameritrade. But TurboTax does not handle this information well. It asked me to review 60 trades all of which were written options. Reporting written options is done with no cost basis but Turbo Tax doesn't recognize this and furthermore doesn't even recognize that they are option trades not stock trades. And after changing the type to options it only offers "Sold" or "Expired" as the two options whereas when you close a written option you are actually buying back.
Date published: 2023-03-29
Rated 5 out of 5 by from I love turboTax I have used Turbo Tax for years and have never had any issues during my tax preparation they could not help me get through. Search features and examples are really good.
Date published: 2023-03-29
Rated 1 out of 5 by from Won';t let me edit form 8839 when doing my taxes trying to complete my taxes and when I run the review it tells me I have an error on form 8839 that Prior Year Form 8839 must be entered.. It gives me the box to check but when I check and then run the review again I am getting the same error. It won't let me go into the form itself and edit that box. I have tried to delete my kids and reenter the information but again I am getting the same error.
Date published: 2023-03-29
Rated 1 out of 5 by from Incorrectly filed New York State tax... Hello, This was my worst experience so far with Turbo Tax. I somehow ended up owing Turbo Tax over $200 to file Federal, NJ, and NY state tax even though I'm a broke graduate student that can barely afford to pay rent. Turbo tax definitely messed up my New York State taxes too and I will be filing a complaint to fix it. Turbo Tax had New York State include taxes from BOTH of my employers even though that should be New Jersey instead of New York. So I ended up paying State taxes on wages that should have only gone to NJ and the three months I worked in NYC should have been the only wages that went to NY State. When I tried to fix it it wouldn't change and so I somehow owed $174 to New York State which is definitely NOT correct. I will be filing a complaint about Turbo Tax's INCORRECT filing and how I somehow had to pay you $200 when I made the same amount of money last year and it was almost the same return and it was free.
Date published: 2023-03-29
Rated 5 out of 5 by from Fast and Easy! It was fast and Simple and took less than a hour to complete!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Greatness Very easy to use and have all the answers. Great support for any questions. No need to go to any accountant for Tax prep as long as W2. I am not sure how would TurboTax can help on 1099.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Huge fee to file taxes on tiny income I searched for FREE tax preparation. TurboTax didnt give me their fee until I entered all the info.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use Prepared taxes on my own with easy-to-follow guidance.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo free review I have been using turbo tax for several years and have always found it easy to use.
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax was simple TurboTax was simple to complete my 2 jobs and 1 business
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is not excellent for active traders. I think I complained about this last year and it hasn't changed. I'm an active trader and had my 1099b's imported from TD Ameritrade. But TurboTax does not handle this information well. It asked me to review 60 trades all of which were written options. Reporting written options is done with no cost basis but Turbo Tax doesn't recognize this and furthermore doesn't even recognize that they are option trades not stock trades. And after changing the type to options it only offers "Sold" or "Expired" as the two options whereas when you close a written option you are actually buying back.
Date published: 2023-03-29
Rated 5 out of 5 by from I love turboTax I have used Turbo Tax for years and have never had any issues during my tax preparation they could not help me get through. Search features and examples are really good.
Date published: 2023-03-29
Rated 1 out of 5 by from Won';t let me edit form 8839 when doing my taxes trying to complete my taxes and when I run the review it tells me I have an error on form 8839 that Prior Year Form 8839 must be entered.. It gives me the box to check but when I check and then run the review again I am getting the same error. It won't let me go into the form itself and edit that box. I have tried to delete my kids and reenter the information but again I am getting the same error.
Date published: 2023-03-29
Rated 1 out of 5 by from Incorrectly filed New York State tax... Hello, This was my worst experience so far with Turbo Tax. I somehow ended up owing Turbo Tax over $200 to file Federal, NJ, and NY state tax even though I'm a broke graduate student that can barely afford to pay rent. Turbo tax definitely messed up my New York State taxes too and I will be filing a complaint to fix it. Turbo Tax had New York State include taxes from BOTH of my employers even though that should be New Jersey instead of New York. So I ended up paying State taxes on wages that should have only gone to NJ and the three months I worked in NYC should have been the only wages that went to NY State. When I tried to fix it it wouldn't change and so I somehow owed $174 to New York State which is definitely NOT correct. I will be filing a complaint about Turbo Tax's INCORRECT filing and how I somehow had to pay you $200 when I made the same amount of money last year and it was almost the same return and it was free.
Date published: 2023-03-29
Rated 5 out of 5 by from Fast and Easy! It was fast and Simple and took less than a hour to complete!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax Greatness Very easy to use and have all the answers. Great support for any questions. No need to go to any accountant for Tax prep as long as W2. I am not sure how would TurboTax can help on 1099.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5496