TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lsweid from
The Best
Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by
tax prep novice from
Not as easy is advertised
I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by
Chickie66 from
A great experience
This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by
welcome352 from
awesome
step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by
NAOMI2707 from
AWESOMEEEEEEEE
LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by
JA565093 from
TURBOTAX IS AWESOME!!!!
GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
Rated 5 out of 5 by
Ricki09 from
Yes Turbo Tax is easy
I am with Turbo Tax ever since they started.....do i need to tell anything ? it is just great !
Date published: 2021-03-01
Rated 5 out of 5 by
eelmap from
Turbo Tax is great
Turbo tax makes the the tax process less painful with no crying
Date published: 2021-03-01
Rated 5 out of 5 by
Conejamaya from
Great Service
Fantastic service. Easy to understanding. It is amazing how easy is to file.
Date published: 2021-03-01
Rated 4 out of 5 by
lost tax preparer from
turbo tax still needs some work!
i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
All TurboTax® Offerings Reviews - Page 5495
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Lsweid from
The Best
Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by
tax prep novice from
Not as easy is advertised
I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by
Chickie66 from
A great experience
This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by
welcome352 from
awesome
step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by
NAOMI2707 from
AWESOMEEEEEEEE
LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by
JA565093 from
TURBOTAX IS AWESOME!!!!
GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
Rated 5 out of 5 by
Ricki09 from
Yes Turbo Tax is easy
I am with Turbo Tax ever since they started.....do i need to tell anything ? it is just great !
Date published: 2021-03-01
Rated 5 out of 5 by
eelmap from
Turbo Tax is great
Turbo tax makes the the tax process less painful with no crying
Date published: 2021-03-01
Rated 5 out of 5 by
Conejamaya from
Great Service
Fantastic service. Easy to understanding. It is amazing how easy is to file.
Date published: 2021-03-01
Rated 4 out of 5 by
lost tax preparer from
turbo tax still needs some work!
i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
All TurboTax® Offerings Reviews - Page 5495
Date published: 2021-03-01