TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Anonymoussssssssss from
Overcharged me
I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by
MrCheapo from
Gets the job done
Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by
retired68 from
I like Turbotax
Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
Rated 5 out of 5 by
DDSmba from
Turbo Tax is awesome
It has been very easy and effective over the last several years
Date published: 2023-03-24
Rated 5 out of 5 by
J D J from
Nicely done!
The older i get the more complicated my tax's, worked right through them one step at a time using Turbo Tax
Date published: 2023-03-24
Rated 1 out of 5 by
Bridge Fever from
Used Turbo Premier -
Not user friendly, had to contact your reps twice. Took lots of time and I left feeling tired and depleted -- and certainly not very smart.
Date published: 2023-03-24
Rated 5 out of 5 by
knows lowes from
Easy use
Everything went smooth and quickly, a little problem with e file so just went simply to mail
Date published: 2023-03-24
Rated 5 out of 5 by
swickster from
Pretty good, but desktop version easier to underst
Harder to work with online version than desktop version since it does not show the taxes according to IRS forms.
Date published: 2023-03-24
Rated 5 out of 5 by
Lumpy 77 from
Very Professional
The experience with the expert was phenomenal. Very patient and Knowledgeable
Date published: 2023-03-24
Rated 5 out of 5 by
JerryAllen from
FUNtastic! It wasn't as difficult as I imagined!
Taxes can be incredibly intimidating. Even on line with help! This system did not cause the anxiety I had anticipated.
All TurboTax® Offerings Reviews - Page 5495
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Anonymoussssssssss from
Overcharged me
I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by
MrCheapo from
Gets the job done
Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by
retired68 from
I like Turbotax
Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
Rated 5 out of 5 by
DDSmba from
Turbo Tax is awesome
It has been very easy and effective over the last several years
Date published: 2023-03-24
Rated 5 out of 5 by
J D J from
Nicely done!
The older i get the more complicated my tax's, worked right through them one step at a time using Turbo Tax
Date published: 2023-03-24
Rated 1 out of 5 by
Bridge Fever from
Used Turbo Premier -
Not user friendly, had to contact your reps twice. Took lots of time and I left feeling tired and depleted -- and certainly not very smart.
Date published: 2023-03-24
Rated 5 out of 5 by
knows lowes from
Easy use
Everything went smooth and quickly, a little problem with e file so just went simply to mail
Date published: 2023-03-24
Rated 5 out of 5 by
swickster from
Pretty good, but desktop version easier to underst
Harder to work with online version than desktop version since it does not show the taxes according to IRS forms.
Date published: 2023-03-24
Rated 5 out of 5 by
Lumpy 77 from
Very Professional
The experience with the expert was phenomenal. Very patient and Knowledgeable
Date published: 2023-03-24
Rated 5 out of 5 by
JerryAllen from
FUNtastic! It wasn't as difficult as I imagined!
Taxes can be incredibly intimidating. Even on line with help! This system did not cause the anxiety I had anticipated.
All TurboTax® Offerings Reviews - Page 5495
Date published: 2023-03-24