TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from The Best Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as easy is advertised I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by from A great experience This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by from awesome step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOMEEEEEEEE LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!!! GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
Rated 5 out of 5 by from Yes Turbo Tax is easy I am with Turbo Tax ever since they started.....do i need to tell anything ? it is just great !
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great Turbo tax makes the the tax process less painful with no crying
Date published: 2021-03-01
Rated 5 out of 5 by from Great Service Fantastic service. Easy to understanding. It is amazing how easy is to file.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax still needs some work! i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5495
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The Best Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as easy is advertised I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by from A great experience This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by from awesome step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOMEEEEEEEE LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!!! GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
Rated 5 out of 5 by from Yes Turbo Tax is easy I am with Turbo Tax ever since they started.....do i need to tell anything ? it is just great !
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great Turbo tax makes the the tax process less painful with no crying
Date published: 2021-03-01
Rated 5 out of 5 by from Great Service Fantastic service. Easy to understanding. It is amazing how easy is to file.
Date published: 2021-03-01
Rated 4 out of 5 by from turbo tax still needs some work! i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5495