TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fast and Easy I have tried other filing methods and by far Turbotax has always delivered the easiest ways to understand and prepare my taxes. If there were mistakes, the software caught it and helped me to correct it. Navigation is simple and any help on any subject is explained with straight answers.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbotax is OK I have been using TurboTax for years always with great results. But this time I finished TurboTax, corrected all the errors it pointed out and the return was rejected by the IRS. I was not able to correct it to what they wanted und finally sent in a paper return. I will still do returns for our children and hope that I can file them electronically.
Date published: 2021-03-23
Rated 2 out of 5 by from TurboTax needs to provide full fees disclosure My major complaint is that the final step states a $40 refund processing fee without further explanation. When I first filed my own returns I opted to mail instead - the $40 was an incredible surprise. When I proceeded to file for my brother, I went to the next step and found that to pay the State filing TurboTax fee of $25, his use of a credit card removed the $40 fee. I could have avoided a tremendous rant, call in to your help line, etc. if that had been known to me in advance. Very dismayed.
Date published: 2021-03-23
Rated 5 out of 5 by from TURBO TAX IS QUICK & EASY & THE BEST WAY TO FILE! I've been using Turbo Tax for years - it is the quickest & best way to file your taxes...
Date published: 2021-03-23
Rated 5 out of 5 by from I love TurboTax! Am am 21 and have filed my taxes with TurboTax every year. I love it, it is so easy to use and walks you through step by step. There are also options to have a professional assist you.
Date published: 2021-03-23
Rated 1 out of 5 by from System crashed b/c of # of brokerage transactions Taxes took me about 8 times as long as they should have because your system crashed over and over due to the high volumne of brokerage transactions I had in 2020.
Date published: 2021-03-23
Rated 4 out of 5 by from good easy Good Price is High and didn't ask for Premium Service but got charged for it anyway
Date published: 2021-03-23
Rated 1 out of 5 by from Getting to expensive. Will not be using service. TurboTax and Intuit are getting greedier every year. I remember when this service was about 50 dollars. Now it's 150.00. It's to expensive, and I will not be using this service moving forward.
Date published: 2021-03-23
Rated 5 out of 5 by from Powerful and Easy Great way to do your taxes. I would recommend to everyone to use.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax makes filing easy I have been using turbo tax for almost 4 years now and it has made a daunting process very smooth and easy!
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy I have tried other filing methods and by far Turbotax has always delivered the easiest ways to understand and prepare my taxes. If there were mistakes, the software caught it and helped me to correct it. Navigation is simple and any help on any subject is explained with straight answers.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbotax is OK I have been using TurboTax for years always with great results. But this time I finished TurboTax, corrected all the errors it pointed out and the return was rejected by the IRS. I was not able to correct it to what they wanted und finally sent in a paper return. I will still do returns for our children and hope that I can file them electronically.
Date published: 2021-03-23
Rated 2 out of 5 by from TurboTax needs to provide full fees disclosure My major complaint is that the final step states a $40 refund processing fee without further explanation. When I first filed my own returns I opted to mail instead - the $40 was an incredible surprise. When I proceeded to file for my brother, I went to the next step and found that to pay the State filing TurboTax fee of $25, his use of a credit card removed the $40 fee. I could have avoided a tremendous rant, call in to your help line, etc. if that had been known to me in advance. Very dismayed.
Date published: 2021-03-23
Rated 5 out of 5 by from TURBO TAX IS QUICK & EASY & THE BEST WAY TO FILE! I've been using Turbo Tax for years - it is the quickest & best way to file your taxes...
Date published: 2021-03-23
Rated 5 out of 5 by from I love TurboTax! Am am 21 and have filed my taxes with TurboTax every year. I love it, it is so easy to use and walks you through step by step. There are also options to have a professional assist you.
Date published: 2021-03-23
Rated 1 out of 5 by from System crashed b/c of # of brokerage transactions Taxes took me about 8 times as long as they should have because your system crashed over and over due to the high volumne of brokerage transactions I had in 2020.
Date published: 2021-03-23
Rated 4 out of 5 by from good easy Good Price is High and didn't ask for Premium Service but got charged for it anyway
Date published: 2021-03-23
Rated 1 out of 5 by from Getting to expensive. Will not be using service. TurboTax and Intuit are getting greedier every year. I remember when this service was about 50 dollars. Now it's 150.00. It's to expensive, and I will not be using this service moving forward.
Date published: 2021-03-23
Rated 5 out of 5 by from Powerful and Easy Great way to do your taxes. I would recommend to everyone to use.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax makes filing easy I have been using turbo tax for almost 4 years now and it has made a daunting process very smooth and easy!
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5495