TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from You guys are fantastic Very easy. Fast and professional. I have been a customer for 8 years
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great This is my first time filing taxes and TurboTax made it easy! I had a Livechat with one of the Tax Specialist (LaTisha is her if I remember correctly) who was helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Transaction for a senior I'm a senior person and a found this transaction very easy and worry-free. I would recommend TurboTax to everyone.
Date published: 2022-02-28
Rated 4 out of 5 by from Good Stuff! Simple and efficient software good for both personal & business. Note of caution; If you use Turbo Tax for both business and personal, be sure to use two (2) different email addresses. If you don't, it can be quite frustrating.
Date published: 2022-02-28
Rated 1 out of 5 by from MANY ISSUES...WONT BE USING NEXT YEAR Other online tax efile are easier for us seniors and totally free so will not use turbo tax in the future for this reason. It is not very intuitive at all making a simple tax return complex. Once I saw the issues I wanted to just not complete this, but it said since I was "registered" even though taxes were not filed I could not not use TURBO TAX so you locked me into your unfair charges this year. But NEVER AGAIN.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use! i been using turbo for over 5years now and its made filing taxes EASY!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax is reliable It's ok as long as you don't ask for a call back they drop the call an don't call back
Date published: 2022-02-28
Rated 5 out of 5 by from tax great easy love it walk you thur every thing .very easy
Date published: 2022-02-28
Rated 3 out of 5 by from TURBO IS GOOD BUT CAN BE FRUSTRATING It's not as cut and dry as I would hope it to be. I've been using Turbo Tax for many years. When there is an issue and you send an email - you get no response. Last year I got charged for "live advise". You are not forwarded an additional charge is being added to your bill. This year the program forced me to use it's deluxe version. When I realized I didn't need it, I couldn't go back and change my preference - I had to delete and start over. I suppose it's less expensive than a CPA but I wonder if I am getting all the breaks or if I will be audited down the road...
Date published: 2022-02-28
Rated 5 out of 5 by from Use it every year I've been using TurboTax every year for the last 8 yrs., it makes doing my taxes easy, I know there are free tax return programs, but TurboTax covers everything for me and I also get the Audit Defense to caver my 6. This program covers everything, just and numbers and answer questions
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You guys are fantastic Very easy. Fast and professional. I have been a customer for 8 years
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great This is my first time filing taxes and TurboTax made it easy! I had a Livechat with one of the Tax Specialist (LaTisha is her if I remember correctly) who was helpful.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Transaction for a senior I'm a senior person and a found this transaction very easy and worry-free. I would recommend TurboTax to everyone.
Date published: 2022-02-28
Rated 4 out of 5 by from Good Stuff! Simple and efficient software good for both personal & business. Note of caution; If you use Turbo Tax for both business and personal, be sure to use two (2) different email addresses. If you don't, it can be quite frustrating.
Date published: 2022-02-28
Rated 1 out of 5 by from MANY ISSUES...WONT BE USING NEXT YEAR Other online tax efile are easier for us seniors and totally free so will not use turbo tax in the future for this reason. It is not very intuitive at all making a simple tax return complex. Once I saw the issues I wanted to just not complete this, but it said since I was "registered" even though taxes were not filed I could not not use TURBO TAX so you locked me into your unfair charges this year. But NEVER AGAIN.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use! i been using turbo for over 5years now and its made filing taxes EASY!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax is reliable It's ok as long as you don't ask for a call back they drop the call an don't call back
Date published: 2022-02-28
Rated 5 out of 5 by from tax great easy love it walk you thur every thing .very easy
Date published: 2022-02-28
Rated 3 out of 5 by from TURBO IS GOOD BUT CAN BE FRUSTRATING It's not as cut and dry as I would hope it to be. I've been using Turbo Tax for many years. When there is an issue and you send an email - you get no response. Last year I got charged for "live advise". You are not forwarded an additional charge is being added to your bill. This year the program forced me to use it's deluxe version. When I realized I didn't need it, I couldn't go back and change my preference - I had to delete and start over. I suppose it's less expensive than a CPA but I wonder if I am getting all the breaks or if I will be audited down the road...
Date published: 2022-02-28
Rated 5 out of 5 by from Use it every year I've been using TurboTax every year for the last 8 yrs., it makes doing my taxes easy, I know there are free tax return programs, but TurboTax covers everything for me and I also get the Audit Defense to caver my 6. This program covers everything, just and numbers and answer questions
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5491