TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Eric 12 from
satisfied customer
Very good, I am very satisfied. It was very straightforward.
Date published: 2023-03-25
Rated 5 out of 5 by
JIMMI Z from
I'LL NEVER USE ANYTHING ELSE!
FAST, EASY, AND PRECISE. VERY, VERY ACCURATE. LOVE THAT EVERYTHING WAS "PRE-PARED"
Date published: 2023-03-25
Rated 5 out of 5 by
Unknowingly from
Great experience
A little up and down at first but that was on me they were very helpful
Date published: 2023-03-25
Rated 2 out of 5 by
grumpy photog from
NOT Turbo - slow motion double question tax prep
software keeps asking for answers, finally found out from help on phone that you can just skip and it will be ok - she laughed when I said the IT department needs to re-do things. slow software with annoying swirly while you wait for it to get to the next question. after getting info online from banks, system still needed review and more info.
Date published: 2023-03-25
Rated 5 out of 5 by
Aly83 from
Very Helpful
The live assistance is very helpful. They were able to answer my questions quickly and efficiently.
Date published: 2023-03-25
Rated 5 out of 5 by
Cookie83854 from
8 years and counting
This year I sold and bought a house including moving to a new state. Turbo Tax took me right through it all.
Date published: 2023-03-25
Rated 5 out of 5 by
Vvail from
Super easy!
I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by
7937Jc99 from
Best for military
Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by
RonCWO from
Makes filing easier
Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by
SDCCKnurly from
Pretty good tax prep software
I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
All TurboTax® Offerings Reviews - Page 5491
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Eric 12 from
satisfied customer
Very good, I am very satisfied. It was very straightforward.
Date published: 2023-03-25
Rated 5 out of 5 by
JIMMI Z from
I'LL NEVER USE ANYTHING ELSE!
FAST, EASY, AND PRECISE. VERY, VERY ACCURATE. LOVE THAT EVERYTHING WAS "PRE-PARED"
Date published: 2023-03-25
Rated 5 out of 5 by
Unknowingly from
Great experience
A little up and down at first but that was on me they were very helpful
Date published: 2023-03-25
Rated 2 out of 5 by
grumpy photog from
NOT Turbo - slow motion double question tax prep
software keeps asking for answers, finally found out from help on phone that you can just skip and it will be ok - she laughed when I said the IT department needs to re-do things. slow software with annoying swirly while you wait for it to get to the next question. after getting info online from banks, system still needed review and more info.
Date published: 2023-03-25
Rated 5 out of 5 by
Aly83 from
Very Helpful
The live assistance is very helpful. They were able to answer my questions quickly and efficiently.
Date published: 2023-03-25
Rated 5 out of 5 by
Cookie83854 from
8 years and counting
This year I sold and bought a house including moving to a new state. Turbo Tax took me right through it all.
Date published: 2023-03-25
Rated 5 out of 5 by
Vvail from
Super easy!
I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by
7937Jc99 from
Best for military
Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by
RonCWO from
Makes filing easier
Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by
SDCCKnurly from
Pretty good tax prep software
I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
All TurboTax® Offerings Reviews - Page 5491
Date published: 2023-03-25