TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281590 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Good walk-through, terrible e-file & customer serv Good walk-through feature so you don't miss items, though some items could be explained better--not everyone is good at understanding taxes. E-file feature has not worked for me two years in a row, so taxes were not filed on time. Only on-line customer service to ask questions.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is my savior. Without TurboTax, I'd be lost. It is a godsend. Thanks for saving me.
Date published: 2021-05-18
Rated 5 out of 5 by from Best tax software in the business. TurboTax for small business is the best in the business do to it's easy of use and consistent application of tax laws year to year
Date published: 2021-05-18
Rated 1 out of 5 by from My taxes rejected because verbiage NOT specific When I signed my docs for e-file, its says "Enter a 5 digit signature ID "(Use any number you like)" therefore I did, just have my taxes rejected and I discovering on my own that ID number was supposed to be my DOB, now my taxes are resubmitting late.
Date published: 2021-05-18
Rated 5 out of 5 by from Effortless & Accurate Been using Turbo Tax for years. Really so efficient and useful!
Date published: 2021-05-18
Rated 5 out of 5 by from great great love the online contact and the fast service
Date published: 2021-05-18
Rated 1 out of 5 by from Wow The price of filing went up significantly. I used to pay $59.99 and then received a state refund for free. Now you pay for each AND there is a fee to file electronically. What a rip off. Why would I not just go to a professional to get it done? I do believe this is the last time I use TurboTax. Very disappointed in this price increase.
Date published: 2021-05-18
Rated 2 out of 5 by from Premier 2019 mediocre at best I am filing late with the TT Premier 2019 download. I didn't feel like all of the options were available and my return was lackluster.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to use liked the step by step process very easy for a first time filer
Date published: 2021-05-18
Rated 5 out of 5 by from LOVED....THIS... I HAVE BEEN SEEING ANOTHER TAX COMPANY BUT NOTHING COMPARES TO TURBO....KIND AND HELPFUL SERVICE . THANK YOU.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good walk-through, terrible e-file & customer serv Good walk-through feature so you don't miss items, though some items could be explained better--not everyone is good at understanding taxes. E-file feature has not worked for me two years in a row, so taxes were not filed on time. Only on-line customer service to ask questions.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is my savior. Without TurboTax, I'd be lost. It is a godsend. Thanks for saving me.
Date published: 2021-05-18
Rated 5 out of 5 by from Best tax software in the business. TurboTax for small business is the best in the business do to it's easy of use and consistent application of tax laws year to year
Date published: 2021-05-18
Rated 1 out of 5 by from My taxes rejected because verbiage NOT specific When I signed my docs for e-file, its says "Enter a 5 digit signature ID "(Use any number you like)" therefore I did, just have my taxes rejected and I discovering on my own that ID number was supposed to be my DOB, now my taxes are resubmitting late.
Date published: 2021-05-18
Rated 5 out of 5 by from Effortless & Accurate Been using Turbo Tax for years. Really so efficient and useful!
Date published: 2021-05-18
Rated 5 out of 5 by from great great love the online contact and the fast service
Date published: 2021-05-18
Rated 1 out of 5 by from Wow The price of filing went up significantly. I used to pay $59.99 and then received a state refund for free. Now you pay for each AND there is a fee to file electronically. What a rip off. Why would I not just go to a professional to get it done? I do believe this is the last time I use TurboTax. Very disappointed in this price increase.
Date published: 2021-05-18
Rated 2 out of 5 by from Premier 2019 mediocre at best I am filing late with the TT Premier 2019 download. I didn't feel like all of the options were available and my return was lackluster.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to use liked the step by step process very easy for a first time filer
Date published: 2021-05-18
Rated 5 out of 5 by from LOVED....THIS... I HAVE BEEN SEEING ANOTHER TAX COMPANY BUT NOTHING COMPARES TO TURBO....KIND AND HELPFUL SERVICE . THANK YOU.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 550