TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Penns from
Good Product
I've been using Turbo Tax for 7 years now, a few issues have come up with the program but overall satisfied.
Date published: 2022-05-04
Rated 5 out of 5 by
Rebecca155 from
Turbo Tax is great
Filing taxes this year was a breeze. Very easy and professional.
Date published: 2022-05-04
Rated 5 out of 5 by
MABurke147 from
Turbp Tax was fine
My Tax Consultant was very good, attentive, knowedgeable and responsive. The only complaint that I have is that the web site is not very user friendly.
Date published: 2022-05-04
Rated 5 out of 5 by
shaggzz26 from
Very happy i utilized this service
Overall experience was great, very straightforward and I was able to save thousands from what I had initially thought I owed!
Date published: 2022-05-04
Rated 5 out of 5 by
Holtzie from
Awesome
It was a good experience just wish there was a actual person to help answer quick questions
Date published: 2022-05-04
Rated 5 out of 5 by
dkreal09 from
Turbo Tax Rocks!
I was assisted by Mayte and she was amazing!!! She guided me through the process and help me understand it!
Date published: 2022-05-04
Rated 5 out of 5 by
meishamoney from
great
the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by
efsmgt from
Turbo Tax software
Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by
PG1969 from
Not happy this year
Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by
WheelsWit from
unable to download but cd worked
1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
All TurboTax® Offerings Reviews - Page 5488
Date published: 2022-05-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Penns from
Good Product
I've been using Turbo Tax for 7 years now, a few issues have come up with the program but overall satisfied.
Date published: 2022-05-04
Rated 5 out of 5 by
Rebecca155 from
Turbo Tax is great
Filing taxes this year was a breeze. Very easy and professional.
Date published: 2022-05-04
Rated 5 out of 5 by
MABurke147 from
Turbp Tax was fine
My Tax Consultant was very good, attentive, knowedgeable and responsive. The only complaint that I have is that the web site is not very user friendly.
Date published: 2022-05-04
Rated 5 out of 5 by
shaggzz26 from
Very happy i utilized this service
Overall experience was great, very straightforward and I was able to save thousands from what I had initially thought I owed!
Date published: 2022-05-04
Rated 5 out of 5 by
Holtzie from
Awesome
It was a good experience just wish there was a actual person to help answer quick questions
Date published: 2022-05-04
Rated 5 out of 5 by
dkreal09 from
Turbo Tax Rocks!
I was assisted by Mayte and she was amazing!!! She guided me through the process and help me understand it!
Date published: 2022-05-04
Rated 5 out of 5 by
meishamoney from
great
the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by
efsmgt from
Turbo Tax software
Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by
PG1969 from
Not happy this year
Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by
WheelsWit from
unable to download but cd worked
1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
All TurboTax® Offerings Reviews - Page 5488
Date published: 2022-05-04