TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Good Product I've been using Turbo Tax for 7 years now, a few issues have come up with the program but overall satisfied.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is great Filing taxes this year was a breeze. Very easy and professional.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbp Tax was fine My Tax Consultant was very good, attentive, knowedgeable and responsive. The only complaint that I have is that the web site is not very user friendly.
Date published: 2022-05-04
Rated 5 out of 5 by from Very happy i utilized this service Overall experience was great, very straightforward and I was able to save thousands from what I had initially thought I owed!
Date published: 2022-05-04
Rated 5 out of 5 by from Awesome It was a good experience just wish there was a actual person to help answer quick questions
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Rocks! I was assisted by Mayte and she was amazing!!! She guided me through the process and help me understand it!
Date published: 2022-05-04
Rated 5 out of 5 by from great the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by from Turbo Tax software Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by from Not happy this year Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by from unable to download but cd worked 1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 5488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good Product I've been using Turbo Tax for 7 years now, a few issues have come up with the program but overall satisfied.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is great Filing taxes this year was a breeze. Very easy and professional.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbp Tax was fine My Tax Consultant was very good, attentive, knowedgeable and responsive. The only complaint that I have is that the web site is not very user friendly.
Date published: 2022-05-04
Rated 5 out of 5 by from Very happy i utilized this service Overall experience was great, very straightforward and I was able to save thousands from what I had initially thought I owed!
Date published: 2022-05-04
Rated 5 out of 5 by from Awesome It was a good experience just wish there was a actual person to help answer quick questions
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax Rocks! I was assisted by Mayte and she was amazing!!! She guided me through the process and help me understand it!
Date published: 2022-05-04
Rated 5 out of 5 by from great the experience was quick and stress free. Everything was self explanatory.
Date published: 2022-05-04
Rated 3 out of 5 by from Turbo Tax software Adequate for my tax preparation needs. Somewhat cumbersome.
Date published: 2022-05-04
Rated 3 out of 5 by from Not happy this year Mindy was very good in handling our taxes for us this year. I have no complaints about Mindy. She did her job very well. The things that I was upset with Turbo Tax this year is the fact that I worked with a live Turbo Tax expert last year that was very professional and knowledgeable with my land and pipeline income and unique tax situation. I had asked him if I could request to use him next year because on how confident he made me feel in doing my taxes. He said yes just ask for my name. I had asked Turbo Tax three times to get me in touch with him and no one at Turbo Tax knew how to get a hold of him. Very disappointing. Secondly, I hated the fact that Turbo Tax switched agents with me right in the middle of my 2021 tax return. The first agent also made me feel very uncomfortable with the lack of knowledge for my unique tax situation this year to the fact that it cost me a lot more money in fees. That was very upsetting.
Date published: 2022-05-04
Rated 3 out of 5 by from unable to download but cd worked 1st TurboTax wants to overcharge me if I sign up for download. I purchased the download/cd version for $20.00 less retail but unable to download software. Forced to file extension till I was able to return to home base and use CD to download software.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 5488