TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from extremely compitent and patient staff had a few problems which were quickly and correctly fixed
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax couldn't get me more money im upset that I owe because I was not advised why I also wasn't giving advice on how to prevent this next year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax has really improved! Been using Turbo tax for years and now, I believe they have made the process very easy and less time consuming.
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and Easy Way to Get Our Taxes Done I've been using TurboTax since 1998. Have been confident that I am getting all my data entered and transmitted to the IRS and Colorado Dept. of Revenue correctly. I like that most of my income and investment data can be retrieved online without data entry.
Date published: 2022-02-28
Rated 2 out of 5 by from The Past 2 Years TurboTax Has Missed The Mark This year was especially difficult. About half of my income is in the month of December so my tax form requires that a income and tax distribution be completed. After talking and getting help from 3 or 4 "tax experts" and not being able to get the information entered, much less calculated within TurboTax, I could not get to a point where I could file my taxes. There were 2 separate issues: 1) I was informed that there was a known error in TurboTax (I suggest that you post this right in the Turbotax login screen so let people (including the people who are trying to help customers) & 2) There was absolutely no assistance within TurboTax to help develop the quarterly numbers for income and tax. The people who help customers with problems are all good to excellent. My last contact was beyond excellent!
Date published: 2022-02-28
Rated 5 out of 5 by from happy with turbo tax Very happy with how easy this was and if i would of known it was this easy i would of been doing it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Trust Turbo Tax Intuitive for a difficult job -- filing a tax return.
Date published: 2022-02-28
Rated 5 out of 5 by from I love it , I suggest turbo tax to everyone I know It was pretty awesome I didn’t need nobody’s help I did it all by myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Support from Turbo tax Live! I had a lot of questions, and the tax professionals were timely in their call backs as well as unhurried in their assistance. The product is great, but sometimes it is helpful to just be sure on complex situations.
Date published: 2022-02-28
Rated 5 out of 5 by from AWESOME PROGRAM Smooth and easy!!! Have used this program for 17 or 18 years will use again
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5486
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from extremely compitent and patient staff had a few problems which were quickly and correctly fixed
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax couldn't get me more money im upset that I owe because I was not advised why I also wasn't giving advice on how to prevent this next year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax has really improved! Been using Turbo tax for years and now, I believe they have made the process very easy and less time consuming.
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and Easy Way to Get Our Taxes Done I've been using TurboTax since 1998. Have been confident that I am getting all my data entered and transmitted to the IRS and Colorado Dept. of Revenue correctly. I like that most of my income and investment data can be retrieved online without data entry.
Date published: 2022-02-28
Rated 2 out of 5 by from The Past 2 Years TurboTax Has Missed The Mark This year was especially difficult. About half of my income is in the month of December so my tax form requires that a income and tax distribution be completed. After talking and getting help from 3 or 4 "tax experts" and not being able to get the information entered, much less calculated within TurboTax, I could not get to a point where I could file my taxes. There were 2 separate issues: 1) I was informed that there was a known error in TurboTax (I suggest that you post this right in the Turbotax login screen so let people (including the people who are trying to help customers) & 2) There was absolutely no assistance within TurboTax to help develop the quarterly numbers for income and tax. The people who help customers with problems are all good to excellent. My last contact was beyond excellent!
Date published: 2022-02-28
Rated 5 out of 5 by from happy with turbo tax Very happy with how easy this was and if i would of known it was this easy i would of been doing it myself
Date published: 2022-02-28
Rated 5 out of 5 by from Trust Turbo Tax Intuitive for a difficult job -- filing a tax return.
Date published: 2022-02-28
Rated 5 out of 5 by from I love it , I suggest turbo tax to everyone I know It was pretty awesome I didn’t need nobody’s help I did it all by myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Support from Turbo tax Live! I had a lot of questions, and the tax professionals were timely in their call backs as well as unhurried in their assistance. The product is great, but sometimes it is helpful to just be sure on complex situations.
Date published: 2022-02-28
Rated 5 out of 5 by from AWESOME PROGRAM Smooth and easy!!! Have used this program for 17 or 18 years will use again
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5486