TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbotax sucks !$119 to answer questions and then to pay sucks didn't even get max refund because they wanted another 100 bucks to go to business taxes for a formK1 1056, don't know about next year if same thing. Might as well get someone in person cheaper.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use! I've always gone to a trusted preparer but once they were closing their business, I decided to use Turbo Tax to learn how to do it myself. I thought it was hard at first but there are links you can click on if you have questions about what you're working on. The helpful links has gotten me through very easily and customer service is also very helpful.
Date published: 2023-03-28
Rated 5 out of 5 by from A Wonder of the World Turbo Tax makes doing taxes so easy. It guides me step-by-step through the maze of tax reporting. It guarantees that its calculations are correct, so I don't have to double check. I do think that you have to know something about taxes, however, so you can understand the questions that Turbo Tax is asking. Hoo and Ray for Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy This is the first time I've filed taxes on my own and it was so easy.
Date published: 2023-03-28
Rated 5 out of 5 by from The live agent help was fantastic! I was having trouble figuring out what to do for residency for my spouse and me since I am active duty military. I contacted the live agent and she walked me through every step and was extremely professional and helpful!
Date published: 2023-03-28
Rated 5 out of 5 by from Super easy Updated interface made it much easier to use and navigate, than previous years.
Date published: 2023-03-28
Rated 1 out of 5 by from charged me twice Charged me auto charge then charged me again when filing very complicated to get help from support help line
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes filing easy It was very helpful to be guided through the forms. Ads for extras are a bit annoying, but were infrequent enough to not take away from the experience.
Date published: 2023-03-28
Rated 2 out of 5 by from Horrible Instructions for Balance Sheet errors Really good program but handling balance sheet errors seems to require an Accoutning MBA to get it to balance. And it won't let you efile with errors.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy and straight forward! My experience was great! The Turbo tax community even helped me solve my questions.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax sucks !$119 to answer questions and then to pay sucks didn't even get max refund because they wanted another 100 bucks to go to business taxes for a formK1 1056, don't know about next year if same thing. Might as well get someone in person cheaper.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use! I've always gone to a trusted preparer but once they were closing their business, I decided to use Turbo Tax to learn how to do it myself. I thought it was hard at first but there are links you can click on if you have questions about what you're working on. The helpful links has gotten me through very easily and customer service is also very helpful.
Date published: 2023-03-28
Rated 5 out of 5 by from A Wonder of the World Turbo Tax makes doing taxes so easy. It guides me step-by-step through the maze of tax reporting. It guarantees that its calculations are correct, so I don't have to double check. I do think that you have to know something about taxes, however, so you can understand the questions that Turbo Tax is asking. Hoo and Ray for Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy This is the first time I've filed taxes on my own and it was so easy.
Date published: 2023-03-28
Rated 5 out of 5 by from The live agent help was fantastic! I was having trouble figuring out what to do for residency for my spouse and me since I am active duty military. I contacted the live agent and she walked me through every step and was extremely professional and helpful!
Date published: 2023-03-28
Rated 5 out of 5 by from Super easy Updated interface made it much easier to use and navigate, than previous years.
Date published: 2023-03-28
Rated 1 out of 5 by from charged me twice Charged me auto charge then charged me again when filing very complicated to get help from support help line
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax makes filing easy It was very helpful to be guided through the forms. Ads for extras are a bit annoying, but were infrequent enough to not take away from the experience.
Date published: 2023-03-28
Rated 2 out of 5 by from Horrible Instructions for Balance Sheet errors Really good program but handling balance sheet errors seems to require an Accoutning MBA to get it to balance. And it won't let you efile with errors.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy and straight forward! My experience was great! The Turbo tax community even helped me solve my questions.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5483