TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Katie 20 from
Turbo Tax is the best and the only way to go.
I could not have done my taxes myself because there is must new and confusing this year, he made it easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by
MzDeese11 from
Once you go live, you won't go back!
I have used TurboTax for several years, and never needed the live consultations. This year, I had a change in income and upgraded. The two times that I needed to use the LIVE help were very successful. The second time, the tax pro, Candace, even called me so that we could chat while we looked at the screen together. You guys have a faithful customer in me!
Date published: 2023-03-24
Rated 5 out of 5 by
Missymouse14 from
Another year using Turbo Tax
I have used Turbo Tax for the last ten years and have also done my families forms too. Always a great experience even when I have to contact customer service.
Date published: 2023-03-24
Rated 3 out of 5 by
Shailender from
Average
K-1 entry is really painful. It keeps asking some info that is not really important
Date published: 2023-03-24
Rated 5 out of 5 by
Terrible Terri from
Turbo tax is great!!!
I had a little trouble trying to file but your expert promptly figured it out
Date published: 2023-03-24
Rated 5 out of 5 by
me and not you from
So easy!
I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by
dbl d from
needs a shortcut
When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by
AZconsumer from
Turbotax 2022 -- Not Good
There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
Rated 5 out of 5 by
KPETOWNKY from
Premier 2022
Now with Turbo Tax 20 years. Turbo Tax Live and Live Experts give me confidense and make filing easy!
Date published: 2023-03-24
Rated 4 out of 5 by
cagiese from
amazing to use
i have no problem with following the instructions of turbo tax.
All TurboTax® Offerings Reviews - Page 5480
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Katie 20 from
Turbo Tax is the best and the only way to go.
I could not have done my taxes myself because there is must new and confusing this year, he made it easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by
MzDeese11 from
Once you go live, you won't go back!
I have used TurboTax for several years, and never needed the live consultations. This year, I had a change in income and upgraded. The two times that I needed to use the LIVE help were very successful. The second time, the tax pro, Candace, even called me so that we could chat while we looked at the screen together. You guys have a faithful customer in me!
Date published: 2023-03-24
Rated 5 out of 5 by
Missymouse14 from
Another year using Turbo Tax
I have used Turbo Tax for the last ten years and have also done my families forms too. Always a great experience even when I have to contact customer service.
Date published: 2023-03-24
Rated 3 out of 5 by
Shailender from
Average
K-1 entry is really painful. It keeps asking some info that is not really important
Date published: 2023-03-24
Rated 5 out of 5 by
Terrible Terri from
Turbo tax is great!!!
I had a little trouble trying to file but your expert promptly figured it out
Date published: 2023-03-24
Rated 5 out of 5 by
me and not you from
So easy!
I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by
dbl d from
needs a shortcut
When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by
AZconsumer from
Turbotax 2022 -- Not Good
There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
Rated 5 out of 5 by
KPETOWNKY from
Premier 2022
Now with Turbo Tax 20 years. Turbo Tax Live and Live Experts give me confidense and make filing easy!
Date published: 2023-03-24
Rated 4 out of 5 by
cagiese from
amazing to use
i have no problem with following the instructions of turbo tax.
All TurboTax® Offerings Reviews - Page 5480
Date published: 2023-03-24