TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very easy to use Have been using TurboTax for many years. Always quick & easy to use.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Awesome We love Turbo tax have been using them for a while over 5 years great service they make it easy and is always aware of the new tax information Thank you Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by from Changes You will pull the forms from the companies directly but wont update the pages to reflect the pulls and require me to still go in and type the $0's in. Also its getting to the point where is it cheaper to pay a professional to do them and not worry about it vs. using your site and doing it myself
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to File with TurboTax Step by step instructions are easy to follow. Help menus are helpful.
Date published: 2023-03-25
Rated 1 out of 5 by from Pay via Credit Card If receiving a return I have never been able pay for the audit protection via credit card, there is always "something wrong". I end up paying from my return amount, but then there is another $40 fee so I pay twice for the same thing. This has happened multiple years and I know it is not my login.
Date published: 2023-03-25
Rated 2 out of 5 by from Forced Unnecessary Upgrade While I like the ease of use of the website, you're forced to upgrade for no benefit. I already had one form upload with a 1099-B form, which was from a linked account, in my return for the $59 dollar package, but when it came to a company that you can't login to from the TurboTax site, I had to enter everything manually and I was for upgrade to the $119 package. Essentially, I was charged $60 for more inconvenience to myself. I couldn't even upload the document from my computer for a quick review, like what happened with the initial 1099-B form. My return did not change. And of course, once you've selected the upgrade, there's no way to remove it.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome Great experience Great experience Great experience
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is easy. Did not ask for my IRS Identity Protection Personal Identification Number!! ??
Date published: 2023-03-25
Rated 5 out of 5 by from Great product Easy to use and saves time because it saves you info from the prior year.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to complete I will be 91 this year and it was easy for me to complete the step by step process.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5477
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Have been using TurboTax for many years. Always quick & easy to use.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Awesome We love Turbo tax have been using them for a while over 5 years great service they make it easy and is always aware of the new tax information Thank you Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by from Changes You will pull the forms from the companies directly but wont update the pages to reflect the pulls and require me to still go in and type the $0's in. Also its getting to the point where is it cheaper to pay a professional to do them and not worry about it vs. using your site and doing it myself
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to File with TurboTax Step by step instructions are easy to follow. Help menus are helpful.
Date published: 2023-03-25
Rated 1 out of 5 by from Pay via Credit Card If receiving a return I have never been able pay for the audit protection via credit card, there is always "something wrong". I end up paying from my return amount, but then there is another $40 fee so I pay twice for the same thing. This has happened multiple years and I know it is not my login.
Date published: 2023-03-25
Rated 2 out of 5 by from Forced Unnecessary Upgrade While I like the ease of use of the website, you're forced to upgrade for no benefit. I already had one form upload with a 1099-B form, which was from a linked account, in my return for the $59 dollar package, but when it came to a company that you can't login to from the TurboTax site, I had to enter everything manually and I was for upgrade to the $119 package. Essentially, I was charged $60 for more inconvenience to myself. I couldn't even upload the document from my computer for a quick review, like what happened with the initial 1099-B form. My return did not change. And of course, once you've selected the upgrade, there's no way to remove it.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome Great experience Great experience Great experience
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is easy. Did not ask for my IRS Identity Protection Personal Identification Number!! ??
Date published: 2023-03-25
Rated 5 out of 5 by from Great product Easy to use and saves time because it saves you info from the prior year.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to complete I will be 91 this year and it was easy for me to complete the step by step process.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5477