TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
mjculross from
Very easy to use
Have been using TurboTax for many years. Always quick & easy to use.
Date published: 2023-03-25
Rated 5 out of 5 by
FGH 65 from
Turbo Tax is Awesome
We love Turbo tax have been using them for a while over 5 years great service they make it easy and is always aware of the new tax information Thank you Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by
mightaswellseeapro from
Changes
You will pull the forms from the companies directly but wont update the pages to reflect the pulls and require me to still go in and type the $0's in. Also its getting to the point where is it cheaper to pay a professional to do them and not worry about it vs. using your site and doing it myself
Date published: 2023-03-25
Rated 5 out of 5 by
Ms Coach from
Easy to File with TurboTax
Step by step instructions are easy to follow. Help menus are helpful.
Date published: 2023-03-25
Rated 1 out of 5 by
JumpingGeorge from
Pay via Credit Card
If receiving a return I have never been able pay for the audit protection via credit card, there is always "something wrong". I end up paying from my return amount, but then there is another $40 fee so I pay twice for the same thing. This has happened multiple years and I know it is not my login.
Date published: 2023-03-25
Rated 2 out of 5 by
Kngio from
Forced Unnecessary Upgrade
While I like the ease of use of the website, you're forced to upgrade for no benefit. I already had one form upload with a 1099-B form, which was from a linked account, in my return for the $59 dollar package, but when it came to a company that you can't login to from the TurboTax site, I had to enter everything manually and I was for upgrade to the $119 package. Essentially, I was charged $60 for more inconvenience to myself. I couldn't even upload the document from my computer for a quick review, like what happened with the initial 1099-B form. My return did not change. And of course, once you've selected the upgrade, there's no way to remove it.
Date published: 2023-03-25
Rated 5 out of 5 by
Diamond Dave Arnold from
Awesome
Great experience Great experience Great experience
Date published: 2023-03-25
Rated 5 out of 5 by
Natalie Jebbia from
Turbo Tax is easy.
Did not ask for my IRS Identity Protection Personal Identification Number!! ??
Date published: 2023-03-25
Rated 5 out of 5 by
Bullseyeshooting from
Great product
Easy to use and saves time because it saves you info from the prior year.
Date published: 2023-03-25
Rated 5 out of 5 by
Elnora22 from
Easy to complete
I will be 91 this year and it was easy for me to complete the step by step process.
All TurboTax® Offerings Reviews - Page 5477
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mjculross from
Very easy to use
Have been using TurboTax for many years. Always quick & easy to use.
Date published: 2023-03-25
Rated 5 out of 5 by
FGH 65 from
Turbo Tax is Awesome
We love Turbo tax have been using them for a while over 5 years great service they make it easy and is always aware of the new tax information Thank you Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by
mightaswellseeapro from
Changes
You will pull the forms from the companies directly but wont update the pages to reflect the pulls and require me to still go in and type the $0's in. Also its getting to the point where is it cheaper to pay a professional to do them and not worry about it vs. using your site and doing it myself
Date published: 2023-03-25
Rated 5 out of 5 by
Ms Coach from
Easy to File with TurboTax
Step by step instructions are easy to follow. Help menus are helpful.
Date published: 2023-03-25
Rated 1 out of 5 by
JumpingGeorge from
Pay via Credit Card
If receiving a return I have never been able pay for the audit protection via credit card, there is always "something wrong". I end up paying from my return amount, but then there is another $40 fee so I pay twice for the same thing. This has happened multiple years and I know it is not my login.
Date published: 2023-03-25
Rated 2 out of 5 by
Kngio from
Forced Unnecessary Upgrade
While I like the ease of use of the website, you're forced to upgrade for no benefit. I already had one form upload with a 1099-B form, which was from a linked account, in my return for the $59 dollar package, but when it came to a company that you can't login to from the TurboTax site, I had to enter everything manually and I was for upgrade to the $119 package. Essentially, I was charged $60 for more inconvenience to myself. I couldn't even upload the document from my computer for a quick review, like what happened with the initial 1099-B form. My return did not change. And of course, once you've selected the upgrade, there's no way to remove it.
Date published: 2023-03-25
Rated 5 out of 5 by
Diamond Dave Arnold from
Awesome
Great experience Great experience Great experience
Date published: 2023-03-25
Rated 5 out of 5 by
Natalie Jebbia from
Turbo Tax is easy.
Did not ask for my IRS Identity Protection Personal Identification Number!! ??
Date published: 2023-03-25
Rated 5 out of 5 by
Bullseyeshooting from
Great product
Easy to use and saves time because it saves you info from the prior year.
Date published: 2023-03-25
Rated 5 out of 5 by
Elnora22 from
Easy to complete
I will be 91 this year and it was easy for me to complete the step by step process.
All TurboTax® Offerings Reviews - Page 5477
Date published: 2023-03-25