TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from tough year for everyone I've used Turbo Tax for years. This year was much harder and my confidence level is much lower...... Paying higher cost for less confidence is not good. Also, did I miss the warning about the $40 charge to have my fees taken from the return?
Date published: 2021-03-03
Rated 5 out of 5 by from Friendly technical help I called twice to seek help and got answers to questions. Last technician reviewed return with me.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to understand Very easy to follow the directions. Will have to see how the refund works with Credit Karma, have my hopes up.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax review Excellent service. Thanks for the help! Will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is an easy and understanding way to do taxes.
Date published: 2021-03-03
Rated 1 out of 5 by from Very Below Average Experience Everything was great until my return was sent and I noticed that my name had been spelled incorrectly, incorrect SSN, I then signed a the final return to then find out that the return was going to not include my Stimulus Check. Once everything, was corrected an updated the check was left out. Now I will need to wait 16 weeks after I amend the return to receive that. If I would have seen this service was going to cost $200 for half the work to get done, I would have done it myself or paid my accountant to do it for $250.
Date published: 2021-03-03
Rated 1 out of 5 by from Not sure I will use again This software is not near as easy as the personal tax return version online. This is definitely not worth the price. Save your money and do it by hand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome the person who helped me was great at helping me to fix the issue
Date published: 2021-03-03
Rated 5 out of 5 by from easy Second year. super easy! Thank you so much.........
Date published: 2021-03-03
Rated 1 out of 5 by from Not pleased I entered all information without assistance yet was charged $160.00. I had student forms and was told could not add unless I went deluxe.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5473
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from tough year for everyone I've used Turbo Tax for years. This year was much harder and my confidence level is much lower...... Paying higher cost for less confidence is not good. Also, did I miss the warning about the $40 charge to have my fees taken from the return?
Date published: 2021-03-03
Rated 5 out of 5 by from Friendly technical help I called twice to seek help and got answers to questions. Last technician reviewed return with me.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to understand Very easy to follow the directions. Will have to see how the refund works with Credit Karma, have my hopes up.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax review Excellent service. Thanks for the help! Will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is an easy and understanding way to do taxes.
Date published: 2021-03-03
Rated 1 out of 5 by from Very Below Average Experience Everything was great until my return was sent and I noticed that my name had been spelled incorrectly, incorrect SSN, I then signed a the final return to then find out that the return was going to not include my Stimulus Check. Once everything, was corrected an updated the check was left out. Now I will need to wait 16 weeks after I amend the return to receive that. If I would have seen this service was going to cost $200 for half the work to get done, I would have done it myself or paid my accountant to do it for $250.
Date published: 2021-03-03
Rated 1 out of 5 by from Not sure I will use again This software is not near as easy as the personal tax return version online. This is definitely not worth the price. Save your money and do it by hand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome the person who helped me was great at helping me to fix the issue
Date published: 2021-03-03
Rated 5 out of 5 by from easy Second year. super easy! Thank you so much.........
Date published: 2021-03-03
Rated 1 out of 5 by from Not pleased I entered all information without assistance yet was charged $160.00. I had student forms and was told could not add unless I went deluxe.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5473