TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Pretty Cool 1 flaw - I do not know why last year's history was not pre-loaded or why my upload didn't work. It was a drag getting started.
Date published: 2021-04-10
Rated 2 out of 5 by from Significant effort is needed to make filing easy For the most part the program works well. The biggest issue I had this year (and last) was when trying to pay for state e-file, the program glitches out forcing you to toggle screen resolution and/or run as administrator to get through the payment process. Another issue I have is with foreign tax credit/deduction. TT does little to help guide you through how to navigate it, so I've had to rely on help forums and google to get me through a frustrating process.
Date published: 2021-04-10
Rated 5 out of 5 by from Used it for Years! Easy to use. Like storage of previous year's returns.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome Easy to use. Great to see a refund right away. Yay!
Date published: 2021-04-10
Rated 4 out of 5 by from Quick and Simple I love using TurboTax! Simple, quick, and easy to use. The only drawback is some hidden fees.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Service I have been using Turbo Tax to file my taxes for 7 years and would recommend the service to anyone who is filing simple tax returns. It's easy to use, informative and I have never had an issue with any of my returns. I can't speak for any of the complicated tax forms but for a single person filing the free service is great! I also recommend paying a little extra to have your taxes checked over and Audit Protection.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax takes all of the headaches out of preparing my taxes. I use it every year and have for more than a decade.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax did it again Works great as it has for the past 20v years. Easy to use.
Date published: 2021-04-10
Rated 3 out of 5 by from Gets the job done An easy step by step Q and A way of completing my annual 1040. I still don't know why I have to calculate if I owe any taxes or not independently, when the IRS already has all the information and can tell me themselves. Would like it if Turbo Tax could "tell" if my withholdings were correct or not based on the information entered. That would take a lot of worry and trouble out of trying to complete a new W4 on my own.
Date published: 2021-04-10
Rated 1 out of 5 by from 2020 is TURRIBLE!! I've been using Turbo Tax for over 20 years and 2020 is the Biggest Mess I've ever had with any tax year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 548
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty Cool 1 flaw - I do not know why last year's history was not pre-loaded or why my upload didn't work. It was a drag getting started.
Date published: 2021-04-10
Rated 2 out of 5 by from Significant effort is needed to make filing easy For the most part the program works well. The biggest issue I had this year (and last) was when trying to pay for state e-file, the program glitches out forcing you to toggle screen resolution and/or run as administrator to get through the payment process. Another issue I have is with foreign tax credit/deduction. TT does little to help guide you through how to navigate it, so I've had to rely on help forums and google to get me through a frustrating process.
Date published: 2021-04-10
Rated 5 out of 5 by from Used it for Years! Easy to use. Like storage of previous year's returns.
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome Easy to use. Great to see a refund right away. Yay!
Date published: 2021-04-10
Rated 4 out of 5 by from Quick and Simple I love using TurboTax! Simple, quick, and easy to use. The only drawback is some hidden fees.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Service I have been using Turbo Tax to file my taxes for 7 years and would recommend the service to anyone who is filing simple tax returns. It's easy to use, informative and I have never had an issue with any of my returns. I can't speak for any of the complicated tax forms but for a single person filing the free service is great! I also recommend paying a little extra to have your taxes checked over and Audit Protection.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax takes all of the headaches out of preparing my taxes. I use it every year and have for more than a decade.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax did it again Works great as it has for the past 20v years. Easy to use.
Date published: 2021-04-10
Rated 3 out of 5 by from Gets the job done An easy step by step Q and A way of completing my annual 1040. I still don't know why I have to calculate if I owe any taxes or not independently, when the IRS already has all the information and can tell me themselves. Would like it if Turbo Tax could "tell" if my withholdings were correct or not based on the information entered. That would take a lot of worry and trouble out of trying to complete a new W4 on my own.
Date published: 2021-04-10
Rated 1 out of 5 by from 2020 is TURRIBLE!! I've been using Turbo Tax for over 20 years and 2020 is the Biggest Mess I've ever had with any tax year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 548