TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Works well, but still a glitch or two. Still have to go to forms to enter some info. When I entered dividend info, program failed to ask about Foreign Tax - I had to go to forms to enter info. Some questions failed to appear on first go-around. Step-by-step should review EVERYTHING!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was so easy Great experience this year, love all the automated features that make it seamless from the prior year. I will be coming back.
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent as Usual I have been using TurboTax since it first was available. I tried others a couple of times over the decades, but TurboTax is the Best
Date published: 2023-03-25
Rated 2 out of 5 by from Mn Property Tax Refund Errors & Not Step-By Step 1) The 2022 version has the same Minnesota Property Tax Refund errors that the 2021 version had. 2) TurboTax is no longer 100% step-by-step. In some areas it now opens a pop-up window with a small tax form inside and it leaves you on your own to fill it out as if you were doing a paper return.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is very user friendly There are explanations and examples to make sure you are filling out the forms correctly.
Date published: 2023-03-25
Rated 4 out of 5 by from Remember State If I enter a state and there's only one, remember that state and fill in the state field, with the option to change it. What percentage of users have multiple states?
Date published: 2023-03-25
Rated 5 out of 5 by from Still so easy to use Quick and easy to use. Especially year after year. Love not having to input the same info over and over, and its great to see the year over year comparisons by major category and all of the partnerships they have with banks, investment companies, etc. so that you don't have to enter that info manually.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the greatest and fastes I've used Turbo Tax for years now and they it's simply the greatest tool when doing your taxes. They way they keep your information from previous years is amazing. You have to do very little work because Turbo Tax does it for you. I will forever use TurboTax for my filing needs
Date published: 2023-03-25
Rated 5 out of 5 by from great Very Helpful and courteous. Had error and they helped me.
Date published: 2023-03-25
Rated 1 out of 5 by from WAY TO MAKE MONEY TURBO TAX! I have been using this tax service for the past 7 years. Never in that time frame have I ever been duped into paying fees without even proceeding with filing my taxes. Once attempting to pause and not proceed with efiling and trying to look up how to paper file, you are asked to input your card information, and hit continue. Continue actually means - charge my card. Just be aware. Great way to make money for those who are just attempting to find the best and most economical route possible. But no, instead I am paying you $125 for federal in which i owe $7.00, and a state tax refund that i would NOT have filed through this service and never have in 7 years. Thank you for causing extra stress on my wallet. Put your disclosures UP FRONT. Transparency would be better appreciated.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5468
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works well, but still a glitch or two. Still have to go to forms to enter some info. When I entered dividend info, program failed to ask about Foreign Tax - I had to go to forms to enter info. Some questions failed to appear on first go-around. Step-by-step should review EVERYTHING!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was so easy Great experience this year, love all the automated features that make it seamless from the prior year. I will be coming back.
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent as Usual I have been using TurboTax since it first was available. I tried others a couple of times over the decades, but TurboTax is the Best
Date published: 2023-03-25
Rated 2 out of 5 by from Mn Property Tax Refund Errors & Not Step-By Step 1) The 2022 version has the same Minnesota Property Tax Refund errors that the 2021 version had. 2) TurboTax is no longer 100% step-by-step. In some areas it now opens a pop-up window with a small tax form inside and it leaves you on your own to fill it out as if you were doing a paper return.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is very user friendly There are explanations and examples to make sure you are filling out the forms correctly.
Date published: 2023-03-25
Rated 4 out of 5 by from Remember State If I enter a state and there's only one, remember that state and fill in the state field, with the option to change it. What percentage of users have multiple states?
Date published: 2023-03-25
Rated 5 out of 5 by from Still so easy to use Quick and easy to use. Especially year after year. Love not having to input the same info over and over, and its great to see the year over year comparisons by major category and all of the partnerships they have with banks, investment companies, etc. so that you don't have to enter that info manually.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the greatest and fastes I've used Turbo Tax for years now and they it's simply the greatest tool when doing your taxes. They way they keep your information from previous years is amazing. You have to do very little work because Turbo Tax does it for you. I will forever use TurboTax for my filing needs
Date published: 2023-03-25
Rated 5 out of 5 by from great Very Helpful and courteous. Had error and they helped me.
Date published: 2023-03-25
Rated 1 out of 5 by from WAY TO MAKE MONEY TURBO TAX! I have been using this tax service for the past 7 years. Never in that time frame have I ever been duped into paying fees without even proceeding with filing my taxes. Once attempting to pause and not proceed with efiling and trying to look up how to paper file, you are asked to input your card information, and hit continue. Continue actually means - charge my card. Just be aware. Great way to make money for those who are just attempting to find the best and most economical route possible. But no, instead I am paying you $125 for federal in which i owe $7.00, and a state tax refund that i would NOT have filed through this service and never have in 7 years. Thank you for causing extra stress on my wallet. Put your disclosures UP FRONT. Transparency would be better appreciated.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5468